myFRISCO vs CoServ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myFRISCO
Report community issues like water leaks, street problems, or trash collection directly to city staff. Document issues with photos and track the progress of their resolution.
- Report community concerns
- Upload photos of issues
- Track resolution progress
- Report on water, sewer, streets, and more
- 24/7 reporting availability
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myFRISCO is a free, simple and intuitive tool providing a platform for reporting concerns, 24/7. Users document problems by reporting – and / or taking photos with their mobile phones and uploading to the myFRISCO app. This service targets issues related to water, sewer, streets, traffic signals, lighting, signage, recycling & trash, animal control and code enforcement. myFRISCO is a convenient way to report a problem and monitor progress as our staff works on a solution. Our employees strive to deliver outstanding customer service and operational excellence. Even so, we need your 'extra eyes and ears' to help us do this. Engage the myFRISCO app and be part of our "Progress in Motion".
CoServ
Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.
- Secure bill payment
- View account balance and due date
- Manage recurring payments
- Track monthly gas and electricity usage
- Compare usage to temperature and neighborhood averages
- Monitor service news and events
- View outage information on a map
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App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.
Screenshots
Verdict
The clearest difference is rating: myFRISCO at 2.9 against CoServ's 2.3. myFRISCO also leads on review sentiment (33% vs 11%) and iOS requirement (12.0 vs 17.0). CoServ's advantage is update cadence (every 2 months vs every 6 months) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myFRISCO holds the better App Store score, 2.9 against 2.3. That said, the two scores are not equally well evidenced: CoServ has 128 ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 33% of myFRISCO's written reviews are positive against 11% of CoServ's.
myFRISCO ships an update every 6 months, CoServ every 2 months. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.
| Parameter | myFRISCO | CoServ |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (23 ratings) — better | 2.3 (128 ratings) |
| Positive reviews | 33.3% of reviews — better | 11.3% of reviews |
| Number of ratings | 23 | 128 — better |
| Update frequency | Every 6 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 12.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 28 MB | 30 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Frisco, Texas | Denton County Electric Cooperative |
Customer experience
myFRISCO
CoServ
Bugs and requests
myFRISCO
Not enough reviews yet to summarise bugs or requests.
CoServ
Reported bugs
18 issues- App crashes when viewing usage data
- App crashes when checking unbilled electric usage
- App freezes on sign-in screen
- Login fails repeatedly
- Cannot log in, error messages
Show 13 moreShow fewer
- App does not load
- App opens half the time
- Password setup issues
- Time checking for notification settings errors
- CVV not asked in add card section
- App won't function if Google analytics is blocked
- Cannot access any information
- App shows incorrect current usage
- Cannot enable Face ID
- Cannot add cell number
- Error submitting payment twice
- Cannot reset or retrieve password
- Cannot display password reset instructions correctly
Requested features
7 requests- Add print option for bills
- Add Apple Pay and other payment options
- Improve UI/UX intuitiveness
- Enable Face ID/remember email
- Add cell number input
Show 2 moreShow fewer
- Improve data presentation and zoomability
- Allow scheduling credit card payments online
In-app purchases
myFRISCO
No in-app purchases
CoServ
No in-app purchases
