Comparison

Acuity vs Simple Appointments

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Acuity

Streamline your service-based business with an all-in-one scheduling solution. Automate bookings, accept payments, collect client forms, and reduce no-shows with customizable online scheduling and reminders.

Highlights
  • Online self-booking for clients
  • Accept payments at booking
  • Customizable client intake forms
  • Automated appointment reminders
  • Manage multiple services and staff
  • Schedule virtual appointments
  • Support for group classes and workshops
Features
Read full description

Looking for an appointment scheduling app that helps you book clients, accept payments, collect intake forms, and reduce no-shows? Acuity Scheduling by Squarespace is the all-in-one scheduling software for service-based businesses. It’s built for professionals who need more than a basic meeting scheduler—so clients can self-book online, pay at booking, fill out forms before appointments, and get automatic reminders in one smooth booking flow. If you want to save time, avoid missed appointments, and run your business with less admin, Acuity helps you do it all in one place. • REDUCE NO-SHOWS AND MISSED APPOINTMENTS Need a tool that helps you avoid empty time slots? Acuity helps you reduce no-shows with automated email and SMS reminders, confirmation messages, easy rescheduling, cancellation links, and booking policies that set expectations clearly. • ACCEPT PAYMENTS AT THE TIME OF BOOKING Looking for appointment scheduling with payments? Acuity lets clients pay when they book with Stripe, Square, or PayPal. Collect deposits, send invoices and receipts, sell gift certificates, offer packages, support recurring memberships, and enable tipping—all built in. No extra tools required. • COLLECT CLIENT INTAKE FORMS BEFORE APPOINTMENTS Need a booking system with intake forms? Acuity lets you attach customizable intake forms to every booking so clients can complete questionnaires, consent forms, waivers, and health history forms before they arrive. This helps therapists, wellness practitioners, coaches, and consultants stay prepared and organized. • MANAGE COMPLEX SERVICES AND AVAILABILITY If your business has multiple services, different durations, or changing availability, Acuity makes it easy to manage. Offer different appointment types, control your calendar, manage multiple staff calendars and locations, and let clients book only what’s available. • SCHEDULE VIRTUAL APPOINTMENTS AND TELEHEALTH SESSIONS Need online scheduling software for virtual consultations? Acuity can automatically generate Zoom, Google Meet, and GoToMeeting links for appointments, making it easy to run remote sessions, online coaching, and telehealth bookings. • RUN GROUP CLASSES, WORKSHOPS, AND RECURRING SESSIONS Acuity also supports group scheduling with capacity limits, class packages, and session bundles. Ideal for fitness studios, yoga instructors, tutors, workshops, and group coaching businesses. • BUILT FOR SERVICE BUSINESSES, NOT JUST MEETINGS Acuity is designed for businesses that need scheduling + client management + payments + automation in one tool. • INTEGRATIONS ADAPTED TO YOUR WORKFLOW Embed your booking page on Squarespace, WordPress, Wix, or other websites, customize it to match your brand, and let clients book online 24/7. Perfect for: - Hairdressers, salons, estheticians, tattoo artists, and beauty pros who want clients to self-book, prepay, and receive reminders automatically - Therapists, psychologists, and healthcare professionals who need intake forms, secure workflows, and scheduling tools designed to support HIPAA compliance, with features like encrypted data handling and a signed Business Associate Agreement (BAA) on eligible plans - Coaches and consultants who want to reduce admin, send booking links, and get client details before sessions - Personal trainers, yoga teachers, and fitness studios who sell packages, memberships, and group classes - Small service-based businesses and teams that want an online booking system without per-user pricing on select plans - Photographers who want to deliver a better booking experience. • MORE THAN A BASIC CALENDAR BOOKING APP Unlike simple meeting schedulers, Acuity is built for real service workflows. It helps you schedule appointments, get paid, collect client information, and automate communication. Try Acuity free for 7 days — no credit card required. _____________ Privacy Policy: https://squarespace.com/privacy Terms of Service: https://squarespace.com/terms-of-service

About

Simple Appointments

Features
Read full description

Simple Appointments makes scheduling with your service providers fast, easy, and reliable. No phone calls. No waiting. No hassle. With Simple Appointments, you can instantly view available times and book appointments in seconds.

Screenshots

Acuity4 screens
Simple Appointments3 screens

Verdict

The call

The clearest difference is in-app purchases: Simple Appointments at none against Acuity's 6. On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Acuity sells 6 in-app purchases, starting at $29.00 per month. Simple Appointments asks for nothing beyond the download.

Scorecard1 real difference · 9 level
Acuity versus Simple Appointments: the parameters behind the verdict, then further details
ParameterAcuitySimple Appointments
PriceFreeFree
Rating4.8 (30K ratings) — better—
Positive reviews44.5% of reviews—
Number of ratings30K — better—
Update frequencyWeekly—
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size199 MB33 MB
Age rating17+4+
DeveloperSquarespace, Inc.Umberto Perrotta

Bugs and requests

Acuity

Reported bugs

4 issues
  • Appointment information disappearing from calendar
  • Inability to see client payment status
  • Timezone errors and incorrect scheduling
  • Unresponsive app and slow performance

Requested features

6 requests
  • Waitlist functionality
  • Automated client reminders and confirmations
  • Ability to book multiple appointments at once
  • Improved calendar view and navigation
  • More robust reporting and analytics
Show 1 more
  • Integrated payment processing and point-of-sale

Simple Appointments

Not enough reviews yet to summarise bugs or requests.

In-app purchases

6 purchases

Acuity

Subscriptions6
  • iOS Starter Monthly$29.001 Month
  • iOS Standard Monthly$50.001 Month
  • iOS Premium Monthly$89.001 Month
Show 3 more
  • iOS Starter Annual$289.001 Year
  • iOS Standard Annual$489.001 Year
  • iOS Premium Annual$869.001 Year
None

Simple Appointments

No in-app purchases

Questions

Is Acuity free?
Acuity is free to download, with in-app purchases available.
Is Simple Appointments free?
Simple Appointments is free to download, with no in-app purchases.
Do Acuity or Simple Appointments have ads?
Neither Acuity nor Simple Appointments shows ads.

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