Comparison

Acuity vs Lilo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Acuity

Streamline your service-based business with an all-in-one scheduling solution. Automate bookings, accept payments, collect client forms, and reduce no-shows with customizable online scheduling and reminders.

Highlights
  • Online self-booking for clients
  • Accept payments at booking
  • Customizable client intake forms
  • Automated appointment reminders
  • Manage multiple services and staff
  • Schedule virtual appointments
  • Support for group classes and workshops
Features
Read full description

Looking for an appointment scheduling app that helps you book clients, accept payments, collect intake forms, and reduce no-shows? Acuity Scheduling by Squarespace is the all-in-one scheduling software for service-based businesses. It’s built for professionals who need more than a basic meeting scheduler—so clients can self-book online, pay at booking, fill out forms before appointments, and get automatic reminders in one smooth booking flow. If you want to save time, avoid missed appointments, and run your business with less admin, Acuity helps you do it all in one place. • REDUCE NO-SHOWS AND MISSED APPOINTMENTS Need a tool that helps you avoid empty time slots? Acuity helps you reduce no-shows with automated email and SMS reminders, confirmation messages, easy rescheduling, cancellation links, and booking policies that set expectations clearly. • ACCEPT PAYMENTS AT THE TIME OF BOOKING Looking for appointment scheduling with payments? Acuity lets clients pay when they book with Stripe, Square, or PayPal. Collect deposits, send invoices and receipts, sell gift certificates, offer packages, support recurring memberships, and enable tipping—all built in. No extra tools required. • COLLECT CLIENT INTAKE FORMS BEFORE APPOINTMENTS Need a booking system with intake forms? Acuity lets you attach customizable intake forms to every booking so clients can complete questionnaires, consent forms, waivers, and health history forms before they arrive. This helps therapists, wellness practitioners, coaches, and consultants stay prepared and organized. • MANAGE COMPLEX SERVICES AND AVAILABILITY If your business has multiple services, different durations, or changing availability, Acuity makes it easy to manage. Offer different appointment types, control your calendar, manage multiple staff calendars and locations, and let clients book only what’s available. • SCHEDULE VIRTUAL APPOINTMENTS AND TELEHEALTH SESSIONS Need online scheduling software for virtual consultations? Acuity can automatically generate Zoom, Google Meet, and GoToMeeting links for appointments, making it easy to run remote sessions, online coaching, and telehealth bookings. • RUN GROUP CLASSES, WORKSHOPS, AND RECURRING SESSIONS Acuity also supports group scheduling with capacity limits, class packages, and session bundles. Ideal for fitness studios, yoga instructors, tutors, workshops, and group coaching businesses. • BUILT FOR SERVICE BUSINESSES, NOT JUST MEETINGS Acuity is designed for businesses that need scheduling + client management + payments + automation in one tool. • INTEGRATIONS ADAPTED TO YOUR WORKFLOW Embed your booking page on Squarespace, WordPress, Wix, or other websites, customize it to match your brand, and let clients book online 24/7. Perfect for: - Hairdressers, salons, estheticians, tattoo artists, and beauty pros who want clients to self-book, prepay, and receive reminders automatically - Therapists, psychologists, and healthcare professionals who need intake forms, secure workflows, and scheduling tools designed to support HIPAA compliance, with features like encrypted data handling and a signed Business Associate Agreement (BAA) on eligible plans - Coaches and consultants who want to reduce admin, send booking links, and get client details before sessions - Personal trainers, yoga teachers, and fitness studios who sell packages, memberships, and group classes - Small service-based businesses and teams that want an online booking system without per-user pricing on select plans - Photographers who want to deliver a better booking experience. • MORE THAN A BASIC CALENDAR BOOKING APP Unlike simple meeting schedulers, Acuity is built for real service workflows. It helps you schedule appointments, get paid, collect client information, and automate communication. Try Acuity free for 7 days — no credit card required. _____________ Privacy Policy: https://squarespace.com/privacy Terms of Service: https://squarespace.com/terms-of-service

About

Lilo

Streamline client bookings, manage customer information, and process payments for beauty and wellness professionals. This AI-powered tool helps you market your services, create a professional website, and track business growth, all from your mobile device.

Highlights
  • Client self-scheduling
  • Client notes and history
  • Invoice creation and payment processing
  • Marketing emails and texts
  • AI-powered insights
  • Instant website builder
  • Mobile-first design
Features
Read full description

Your business deserves an app that actually gets you. Lilo was built from the ground up for beauty and wellness professionals; whether you're a solo stylist renting a booth or running a full-service salon. No more juggling spreadsheets, DMs, and paper calendars. Everything you need lives right here, in one beautiful app. BOOK SMARTER, NOT HARDER Share your personal booking link and let clients schedule themselves — 24/7, no back-and-forth. You set your availability, Lilo handles the rest. KNOW YOUR CLIENTS LIKE FAMILY Keep notes, preferences, visit history, and contact info all in one place. Every client feels like a VIP because you never forget a detail. GET PAID WITHOUT THE HEADACHE Create invoices, accept payments, and track your revenue — all from your phone. See exactly how your business is doing at a glance. FILL YOUR CHAIR WITH SMART MARKETING Send beautiful emails and texts to bring clients back. Run promotions, reward loyalty, and keep your calendar full without spending hours on social media. AI THAT WORKS AS HARD AS YOU DO Lilo is AI-native, which means smart suggestions, automated reminders, and insights that help you grow — built right into the experience. A WEBSITE THAT LOOKS LIKE YOU Create a stunning website in seconds. Lilo pulls your services, bio, settings, and booking page to construct a stunning website with the click of a button. BUILT FOR HOW YOU ACTUALLY WORK Mobile-first. Fast. Simple. Whether you're between clients or winding down after a long day, Lilo fits into your life — not the other way around. Set up your business in under 10 minutes and see why beauty pros are making the switch. Try it today for 30 days - no credit card required, all features open, completely free. EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

Acuity4 screens
Lilo4 screens

Verdict

The call

The clearest difference is ratings volume: Acuity at 30K against Lilo's 2. Acuity also leads on update cadence (weekly vs fortnightly) and device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Acuity sells 6 in-app purchases, starting at $29.00 per month and Lilo sells 1 in-app purchase, starting at $29.99 per month. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

Lilo holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Acuity has 30K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Acuity ships an update weekly, Lilo fortnightly. The most recent releases landed on November 6, 2026 and October 31, 2026 respectively.

Scorecard3 real differences · 7 level
Acuity versus Lilo: the parameters behind the verdict, then further details
ParameterAcuityLilo
PriceFreeFree
Rating4.8 (30K ratings)5.0 (2 ratings) — better
Positive reviews44.5% of reviews—
Number of ratings30K — better2
Update frequencyWeekly — betterFortnightly
AdsNoNo
In-app purchasesYesYes
MonetizationFree with in-app purchasesFreemium
DevicesiPhone, iPad, Apple Watch — betteriPhone
Requires iOS16.0 — better16.4
Further details — not scored
Size199 MB90 MB
Age rating17+12+
DeveloperSquarespace, Inc.Hunter Berge

Customer experience

Acuity

All ratings30,318 ratings
Positive96.0%
Neutral1.7%
Negative2.3%
Written reviews530 reviews
Positive44.5%
Neutral15.3%
Negative40.2%

Lilo

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Acuity

Reported bugs

4 issues
  • Appointment information disappearing from calendar
  • Inability to see client payment status
  • Timezone errors and incorrect scheduling
  • Unresponsive app and slow performance

Requested features

6 requests
  • Waitlist functionality
  • Automated client reminders and confirmations
  • Ability to book multiple appointments at once
  • Improved calendar view and navigation
  • More robust reporting and analytics
Show 1 more
  • Integrated payment processing and point-of-sale

Lilo

Not enough reviews yet to summarise bugs or requests.

In-app purchases

6 purchases

Acuity

Subscriptions6
  • iOS Starter Monthly$29.001 Month
  • iOS Standard Monthly$50.001 Month
  • iOS Premium Monthly$89.001 Month
Show 3 more
  • iOS Starter Annual$289.001 Year
  • iOS Standard Annual$489.001 Year
  • iOS Premium Annual$869.001 Year
1 purchases

Lilo

Subscriptions1
  • Lilo Booth$29.991 Month

Questions

Is Acuity free?
Acuity is free to download, with in-app purchases available.
Is Lilo free?
Lilo is free to download, with in-app purchases available.
Which has better reviews, Acuity or Lilo?
Lilo is rated higher. Acuity averages 4.8 out of 5 from 30K ratings, while Lilo averages 5.0 from 2 ratings.
Do Acuity or Lilo have ads?
Neither Acuity nor Lilo shows ads.
Which is updated more often, Acuity or Lilo?
Acuity ships an update weekly, and Lilo fortnightly. Most recently, Acuity was updated on November 6, 2026 and Lilo on October 31, 2026.

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