Captivated Texting vs Lynxedo Hub

Your business already has a phone number. Captivated turns it into a real conversation channel — no app for customers to download, no new number to remember. They just text you, the same way they text everyone else in their life. From the thread, your team does the actual job. Send real-time messages loaded with photos and videos when a phone call won't cut it. Keep every contact organized with editable profiles, tags, and internal notes only your team can see. Dig up any conversation instantly with search. Running behind on something? Schedule a message and it goes out exactly when you meant it to. Payments, paperwork, and appointments live in the same thread. Collect payments by credit card or ACH, send forms and surveys, request a customer's location, and book appointments straight onto your calendar — synced with Google or Microsoft, so nothing falls through the cracks. Send your business contact card and a customer has your number saved in one tap. Growing your list is just as simple with built-in opt-in links and QR codes. And when volume picks up, Captivated scales with you. Unlimited keyword replies route conversations automatically, automations send the right message to the right department without anyone lifting a finger, and workflows keep your whole team following the same playbook. Need to loop in a coworker without leaving the app? Internal team chat keeps that conversation right next to the customer one. Your customers are already texting everyone else in their life. Give them a reason to text you too.

Hub is the all-in-one operations platform for field service teams — built for the crews, managers, and office staff who keep the work running. NATIVE VOIP DIALER A built-in business phone system powered by Twilio. Make and receive calls through your company number with full CarPlay and Bluetooth support for hands-free calling on the road. Features include call hold, transfer, conference routing, call recording with AI transcription, and visual voicemail. Incoming calls display caller name and location before you answer. TEAM MESSAGING Real-time messaging with rooms, direct messages, and threaded conversations. File sharing, photo attachments, emoji reactions, and push notifications keep everyone in the loop — whether they're in the truck or at the office. SMS TEXTING Send and receive text messages from your business number. Manage customer conversations, use message templates, and schedule messages in advance. ROUTE OPTIMIZER Pull daily visits from Jobber and build optimized driving routes in seconds. Visualize stops on an interactive map, optimize order to minimize drive time, and send routes directly to your team with estimated arrival times. TIME CLOCK GPS-stamped clock-in and clock-out for every team member. Mobile timesheet with admin review, weekly summaries, and payroll export. FLEET TRACKER Live vehicle locations on an interactive map, updated every 30 seconds. Automated alerts for speeding, after-hours movement, low fuel, and vehicles going offline. DAILY LOG Track daily routes, office notes, and tech updates in one place. Post photos and attachments, and monitor route completion in real time. REPORTS Visit reports, customer reports, and tech performance dashboards powered by live Jobber data. — Hub is designed for Jobber-connected field service businesses. A Jobber account and a Lynxedo subscription are required to use this app. Support: lynxedo.com/help Privacy Policy: lynxedo.com/privacy