Captivated Texting vs Roots Go

Your business already has a phone number. Captivated turns it into a real conversation channel — no app for customers to download, no new number to remember. They just text you, the same way they text everyone else in their life. From the thread, your team does the actual job. Send real-time messages loaded with photos and videos when a phone call won't cut it. Keep every contact organized with editable profiles, tags, and internal notes only your team can see. Dig up any conversation instantly with search. Running behind on something? Schedule a message and it goes out exactly when you meant it to. Payments, paperwork, and appointments live in the same thread. Collect payments by credit card or ACH, send forms and surveys, request a customer's location, and book appointments straight onto your calendar — synced with Google or Microsoft, so nothing falls through the cracks. Send your business contact card and a customer has your number saved in one tap. Growing your list is just as simple with built-in opt-in links and QR codes. And when volume picks up, Captivated scales with you. Unlimited keyword replies route conversations automatically, automations send the right message to the right department without anyone lifting a finger, and workflows keep your whole team following the same playbook. Need to loop in a coworker without leaving the app? Internal team chat keeps that conversation right next to the customer one. Your customers are already texting everyone else in their life. Give them a reason to text you too.

Roots Go is the field companion to Roots, the operations platform for outdoor service companies. It is built for the person doing the work: technicians, crew leads, and field managers running a day of stops. Your day, in order See the route your office built, stop by stop, with the map and the drive between them. Start a stop, work it, close it out. Progress flows back to dispatch as it happens, so nobody has to call and ask where you are. The notes that matter at the curb Gate codes, dog warnings, parking, where the shutoff is. Property notes surface on the stop that needs them, not buried in an account record you would have to go hunting for. Proof of work Attach photos to a job as you go. Fill in the service form while you are standing in front of it. Chemical applications write an immutable record with products, rates, and treated area, so the compliance paperwork is done by the time you are back in the truck. Works where the work is Service areas are not known for their coverage. Roots Go keeps working with no signal: your route, your notes, and your forms are already on the device, and everything you record queues up and syncs when you come back into range. Your crew, on one map See where the rest of the team is on a live map, so a hand-off or a backfill is a glance instead of a phone tree. Roots Go requires an account issued by your employer's Roots organization. It is not a standalone product and there is no sign-up in the app. If your company uses Roots, your office can add a login for you. Learn more at rootssuite.com