UISP Mobile vs Deskpro Horizon
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UISP Mobile
This app provides a unified tool for installing and managing ISP-grade network devices. It allows users to integrate devices into a controller, set them up quickly using Bluetooth or a management radio, and monitor their entire ISP network from one place.
- Device installation and management
- ISP device integration
- Quick setup with Bluetooth
- Link alignment
- Network monitoring
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The UISP app gives users a single-point device installation and management tool for Ubiquiti’s extensive line of ISP-grade products. With the app, you will be able to: • Integrate your ISP devices into the UISP controller. • Quickly and easily setup ISP devices and align links with bluetooth or a dedicated management radio. • Manage and monitor every aspect of your ISP network from a single app.
Deskpro Horizon
Manage your helpdesk tickets on the go with this mobile application. Access all essential helpdesk features, create and update tickets, and respond to customers quickly from your device.
- Create new tickets
- Filter, sort, assign, and update tickets
- Customize ticket views
- Respond quickly from anywhere
- Attach files from device
- Access advanced features
- View real-time alerts and notifications
- Search tickets
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Deskpro mobile app for iOS, have a fully-featured helpdesk at your fingertips to manage your tickets on the go. Deliver memorable customer experiences from your iPhone or iPad as quickly and efficiently as you can from desktop. Get access to all the best helpdesk features directly from your mobile: * Create new tickets * Filter, sort, assign and update tickets * Customize your view: display custom fields or labels * Be able to respond quickly from wherever * Attach files from your device * Access advanced features like Problems and Incidents on the go * View realtime alerts and notifications * Search your tickets * Reply to email, add notes, forward messages, chat conversations from your mobile You must have an existing Deskpro helpdesk running the latest version for this app to work.
Screenshots
Verdict
The clearest difference is review sentiment: UISP Mobile at 52% against Deskpro Horizon's 0%. UISP Mobile also leads on rating (4.3 vs 2.0) and ratings volume (1.1K vs 4). Deskpro Horizon's advantage is iOS requirement (15.1 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UISP Mobile holds the better App Store score, 4.3 against 2.0. That said, the two scores are not equally well evidenced: UISP Mobile has 1.1K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 52% of UISP Mobile's written reviews are positive against 0% of Deskpro Horizon's.
UISP Mobile ships an update every 3 weeks, Deskpro Horizon every 3 months. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.
| Parameter | UISP Mobile | Deskpro Horizon |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.1K ratings) — better | 2.0 (4 ratings) |
| Positive reviews | 52.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.1K — better | 4 |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 272 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Ubiquiti Inc. | Deskpro Ltd |
Customer experience
UISP Mobile
Deskpro Horizon
Bugs and requests
UISP Mobile
Reported bugs
4 issues- Incorrect throughput data rates
- Inability to select correct interfaces
- Login credentials not persisting properly
- Devices not detected or shown offline incorrectly
Requested features
6 requests- Ability to edit device location/coordinates
- Audible ping feedback
- Firewall rule management
- Backup/restore device configuration
- Push notifications for device status changes
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- More configuration options and settings
Deskpro Horizon
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UISP Mobile
No in-app purchases
Deskpro Horizon
No in-app purchases
Questions
Is UISP Mobile free?
Is Deskpro Horizon free?
Which has better reviews, UISP Mobile or Deskpro Horizon?
Do UISP Mobile or Deskpro Horizon have ads?
Which is updated more often, UISP Mobile or Deskpro Horizon?
Other comparisons
