Comparison

UISP Mobile vs NinjaOne Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UISP Mobile

This app provides a unified tool for installing and managing ISP-grade network devices. It allows users to integrate devices into a controller, set them up quickly using Bluetooth or a management radio, and monitor their entire ISP network from one place.

Highlights
  • Device installation and management
  • ISP device integration
  • Quick setup with Bluetooth
  • Link alignment
  • Network monitoring
Features
Read full description

The UISP app gives users a single-point device installation and management tool for Ubiquiti’s extensive line of ISP-grade products. With the app, you will be able to: • Integrate your ISP devices into the UISP controller. • Quickly and easily setup ISP devices and align links with bluetooth or a dedicated management radio. • Manage and monitor every aspect of your ISP network from a single app.

About

NinjaOne Assist

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Highlights
  • Easy ticket creation and note addition
  • Device dashboard with status checks
  • Secure remote device access
  • Direct technician connection requests
  • Mobile screensharing for collaboration
  • User-friendly interface
Features
Read full description

NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

Screenshots

UISP Mobile4 screens
NinjaOne Assist4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Assist at 5.0 against UISP Mobile's 4.3. NinjaOne Assist also leads on iOS requirement (16.0 vs 18.0). UISP Mobile's advantage is ratings volume (1.1K vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Assist holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: UISP Mobile has 1.1K ratings behind it against 6, so its average is the more settled of the two.

UpkeepUpdate frequency

UISP Mobile ships an update every 3 weeks, NinjaOne Assist every 5 weeks. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
UISP Mobile versus NinjaOne Assist: the parameters behind the verdict, then further details
ParameterUISP MobileNinjaOne Assist
PriceFreeFree
Rating4.3 (1.1K ratings)5.0 (6 ratings) — better
Positive reviews52.1% of reviews—
Number of ratings1.1K — better6
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size272 MB34 MB
Age rating4+4+
DeveloperUbiquiti Inc.NinjaRMM, LLC

Customer experience

UISP Mobile

All ratings1,082 ratings
Positive81.9%
Neutral4.6%
Negative13.5%
Written reviews388 reviews
Positive52.1%
Neutral12.9%
Negative35.1%

NinjaOne Assist

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

UISP Mobile

Reported bugs

4 issues
  • Incorrect throughput data rates
  • Inability to select correct interfaces
  • Login credentials not persisting properly
  • Devices not detected or shown offline incorrectly

Requested features

6 requests
  • Ability to edit device location/coordinates
  • Audible ping feedback
  • Firewall rule management
  • Backup/restore device configuration
  • Push notifications for device status changes
Show 1 more
  • More configuration options and settings

NinjaOne Assist

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

UISP Mobile

No in-app purchases

None

NinjaOne Assist

No in-app purchases

Questions

Is UISP Mobile free?
UISP Mobile is free to download, with no in-app purchases.
Is NinjaOne Assist free?
NinjaOne Assist is free to download, with no in-app purchases.
Which has better reviews, UISP Mobile or NinjaOne Assist?
NinjaOne Assist is rated higher. UISP Mobile averages 4.3 out of 5 from 1.1K ratings, while NinjaOne Assist averages 5.0 from 6 ratings.
Do UISP Mobile or NinjaOne Assist have ads?
Neither UISP Mobile nor NinjaOne Assist shows ads.
Which is updated more often, UISP Mobile or NinjaOne Assist?
UISP Mobile ships an update every 3 weeks, and NinjaOne Assist every 5 weeks. Most recently, UISP Mobile was updated on October 28, 2026 and NinjaOne Assist on October 24, 2026.

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