UISP Mobile vs NinjaOne Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UISP Mobile
This app provides a unified tool for installing and managing ISP-grade network devices. It allows users to integrate devices into a controller, set them up quickly using Bluetooth or a management radio, and monitor their entire ISP network from one place.
- Device installation and management
- ISP device integration
- Quick setup with Bluetooth
- Link alignment
- Network monitoring
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The UISP app gives users a single-point device installation and management tool for Ubiquiti’s extensive line of ISP-grade products. With the app, you will be able to: • Integrate your ISP devices into the UISP controller. • Quickly and easily setup ISP devices and align links with bluetooth or a dedicated management radio. • Manage and monitor every aspect of your ISP network from a single app.
NinjaOne Assist
This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.
- Easy ticket creation and note addition
- Device dashboard with status checks
- Secure remote device access
- Direct technician connection requests
- Mobile screensharing for collaboration
- User-friendly interface
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NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!
Screenshots
Verdict
The clearest difference is rating: NinjaOne Assist at 5.0 against UISP Mobile's 4.3. NinjaOne Assist also leads on iOS requirement (16.0 vs 18.0). UISP Mobile's advantage is ratings volume (1.1K vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NinjaOne Assist holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: UISP Mobile has 1.1K ratings behind it against 6, so its average is the more settled of the two.
UISP Mobile ships an update every 3 weeks, NinjaOne Assist every 5 weeks. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.
| Parameter | UISP Mobile | NinjaOne Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.1K ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 52.1% of reviews | — |
| Number of ratings | 1.1K — better | 6 |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 272 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | Ubiquiti Inc. | NinjaRMM, LLC |
Customer experience
UISP Mobile
NinjaOne Assist
Bugs and requests
UISP Mobile
Reported bugs
4 issues- Incorrect throughput data rates
- Inability to select correct interfaces
- Login credentials not persisting properly
- Devices not detected or shown offline incorrectly
Requested features
6 requests- Ability to edit device location/coordinates
- Audible ping feedback
- Firewall rule management
- Backup/restore device configuration
- Push notifications for device status changes
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- More configuration options and settings
NinjaOne Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UISP Mobile
No in-app purchases
NinjaOne Assist
No in-app purchases
Questions
Is UISP Mobile free?
Is NinjaOne Assist free?
Which has better reviews, UISP Mobile or NinjaOne Assist?
Do UISP Mobile or NinjaOne Assist have ads?
Which is updated more often, UISP Mobile or NinjaOne Assist?
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