Comparison

memorial.gov.hk vs 智方便 iAM Smart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

memorial.gov.hk

Create a digital memorial for lost loved ones by uploading photos, videos, and text. The service also provides reminders for interment period expirations and allows for contact list updates.

Highlights
  • Create memorial webpages
  • Upload text, photos, and videos
  • Receive interment expiry reminders
  • Update contact information
  • Search and browse public memorials
  • Leave messages on public memorials
Features
Read full description

The public may create a memorial webpage at the Internet Memorial Service website (http://www.memorial.gov.hk) and upload texts, photos and videos to preserve fond memories of their lost loved ones. An applicant who applies for allocation of a new niche for the deceased, he/she only needs to fill in his/her email address on the application form. FEHD will then create a dedicated memorial webpage displaying the name and date of death of the deceased. The memorial webpage of the deceased will display the expiry date of the interment period on the front page and the related message will pop-up starting two years before expiry of the interment period to remind the related persons of the expiry date of the current interment period. In addition, the related persons can use a dedicated link on the webpage to update the contact list or their contact information. Family members and friends may create a memorial webpage for a deceased, who met any one of the following conditions: •cremated at a public crematorium; •cremains scattered in a Garden of Remembrance of Food and Environmental Hygiene Department or designated Hong Kong waters; •cremains kept in a public columbarium; •buried at a public cemetery; •a Hong Kong resident and whose body or cremated ashes was / were interred or kept in a Hong Kong private cemetery or private columbarium; •buried at the Gallant Garden/Tribute Garden; •cremated ashes temporarily kept in temporary storage facilities of Food and Environmental Hygiene Department; or •keeping of abortuses in the facility for keeping of abortuses of Food and Environmental Hygiene Department. The computer system of Food and Environmental Hygiene Department will verify the information of the deceased who was buried or kept in a Hong Kong private cemetery or private columbarium. If the information cannot be verified, the applicant may have to submit documentary proof. The application will then be handled by designated staff separately. By simply entering the name of the deceased, the public can search, browse and leave messages in uploaded memorial webpages that are set as open to the public. Your opinions and suggestions will help us provide better information and service. You are welcome to send us your views via this email address: memorial@fehd.gov.hk.

About

智方便 iAM Smart

This app offers a single digital identity for Hong Kong residents to securely log in to government and commercial online services. It features auto form filling, personalized notifications, and digital signing capabilities for enhanced convenience and efficiency in managing digital transactions.

Highlights
  • Single digital identity for login
  • Secure authentication
  • Auto form filling with e-ME
  • Personalized notifications
  • Digital signing (iAM Smart+)
Read full description

"iAM Smart" is a free account for all Hong Kong Identity Card (HKID Card) holders aged 11 or above. It allows users to perform authentication through personal mobile phones, to log in and use the online services of different government departments and commercial organisations with a single digital identity. "iAM Smart" account is available in two versions, namely "iAM Smart" and "iAM Smart+". The "iAM Smart" version has authentication, form filling and personalised notifications functions, while the "iAM Smart+" version has the digital signing function in addition: ● Authentication √ Users will have a single digital identity that enables simple and secure login to various government and commercial online services. It brings convenience to daily life without having to manage different user names and passwords. ● Form Filling with e-ME √ Users can use the "e-ME" function to store their personalised data (such as name, gender, HKID Card number, date of birth, residential address, and contact phone number), and enjoy the convenience brought by auto form filling and avoid filling in the same data for different applications. ● Personalised Notification √ Users can choose to receive personalised notifications from various government online services to keep up with service updates, expiry alerts and latest information. ● Digital Signing √ Users can use "iAM Smart+" to sign digitally in accordance with the Electronic Transactions Ordinance (Chapter 553 of the Laws of Hong Kong) to process legal documents and procedures online. To register and use your "iAM Smart", simply: ● Use mobile device with biometric authentication functions enabled (including fingerprint or facial identification) to download and install the "智方便 iAM Smart" app ● Could access a wide range of daily information before "iAM Smart" account registration. ● Click “Register”, scan the HKID Card according to the instructions, and let the app to read the HKID Card information and verify the authenticity of the HKID Card ● Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification ● Wait for the identity verification based on the records of his/her identity card after submission of the application ● Perform mobile phone built-in biometric authentication, set up "iAM Smart" 6 digital password and provide email address upon successful identity verification ● Start using various functions of the "iAM Smart" platform once the above steps are completed Note: ● Consent of your parent or guardian is required if you are aged from 11 to 17.

Screenshots

memorial.gov.hk4 screens
智方便 iAM Smart4 screens

Verdict

The call

The clearest difference is review sentiment: memorial.gov.hk at 67% against 智方便 iAM Smart's 3%. 智方便 iAM Smart's advantage is update cadence (every 3 weeks vs every 9 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

memorial.gov.hk ships an update every 9 months, 智方便 iAM Smart every 3 weeks. The most recent releases landed on June 5, 2026 and September 11, 2026 respectively.

Scorecard2 real differences · 8 level
memorial.gov.hk versus 智方便 iAM Smart: the parameters behind the verdict, then further details
Parametermemorial.gov.hk智方便 iAM Smart
PriceFreeFree
Rating1.8 (30 ratings) — better
Positive reviews66.7% of reviews — better2.6% of reviews
Number of ratings30 — better
Update frequencyEvery 9 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS12.012.0
Further details — not scored
Size30 MB212 MB
Age rating4+4+
DeveloperFood and Environmental Hygiene DepartmentDigital Policy Office

Customer experience

memorial.gov.hk

Written reviews9 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

智方便 iAM Smart

All ratings30 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews77 reviews
Positive2.6%
Neutral2.6%
Negative94.8%

Bugs and requests

memorial.gov.hk

Not enough reviews yet to summarise bugs or requests.

智方便 iAM Smart

Reported bugs

27 issues
  • System update requires resetting linkage
  • Cannot scan ID card or QR code
  • Camera function cannot be activated
  • Face recognition doesn't work
  • NFC function doesn't work
Show 22 more
  • App locks account after successful registration
  • Quick registration process has bugs
  • QR code scanner never works
  • Cannot scan ID card
  • System busy error
  • App keeps saying 'client error' at the last step
  • Facial recognition fails repeatedly
  • App does not proceed
  • App requires Face ID or Touch ID
  • Flash goes off automatically during scanning
  • App says scan successful but then unsuccessful
  • Cannot capture the third and last scan
  • Network problem during registration
  • Cannot transfer from old device to new
  • App crashes or freezes
  • Login screen freezes
  • Incompatible with older devices
  • App is not working on iPhone 14
  • App is not working on iPhone 12
  • App is not working on iPhone 15 Pro
  • App is not working on iPhone 17
  • App is not working on iPhone XR

Requested features

13 requests
  • Alternative login method besides Face ID
  • Add dark mode option
  • Improve NFC functionality
  • Improve QR code scanner
  • Improve facial recognition accuracy
Show 8 more
  • Allow app transfer from old devices
  • Provide clear upgrade instructions from old app
  • Allow users to change language
  • Remove Face ID requirement
  • Make signing function accessible online
  • Improve app design and navigation
  • Fix bugs in quick registration process
  • Remove buggy authentication features

In-app purchases

None

memorial.gov.hk

No in-app purchases

None

智方便 iAM Smart

No in-app purchases

Questions

Is memorial.gov.hk free?
memorial.gov.hk is free to download, with no in-app purchases.
Is 智方便 iAM Smart free?
智方便 iAM Smart is free to download, with no in-app purchases.
Do memorial.gov.hk or 智方便 iAM Smart have ads?
Neither memorial.gov.hk nor 智方便 iAM Smart shows ads.
Which is updated more often, memorial.gov.hk or 智方便 iAM Smart?
memorial.gov.hk ships an update every 9 months, and 智方便 iAM Smart every 3 weeks. Most recently, memorial.gov.hk was updated on June 5, 2026 and 智方便 iAM Smart on September 11, 2026.

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