memorial.gov.hk vs 1823

The public may create a memorial webpage at the Internet Memorial Service website (http://www.memorial.gov.hk) and upload texts, photos and videos to preserve fond memories of their lost loved ones. An applicant who applies for allocation of a new niche for the deceased, he/she only needs to fill in his/her email address on the application form. FEHD will then create a dedicated memorial webpage displaying the name and date of death of the deceased. The memorial webpage of the deceased will display the expiry date of the interment period on the front page and the related message will pop-up starting two years before expiry of the interment period to remind the related persons of the expiry date of the current interment period. In addition, the related persons can use a dedicated link on the webpage to update the contact list or their contact information. Family members and friends may create a memorial webpage for a deceased, who met any one of the following conditions: •cremated at a public crematorium; •cremains scattered in a Garden of Remembrance of Food and Environmental Hygiene Department or designated Hong Kong waters; •cremains kept in a public columbarium; •buried at a public cemetery; •a Hong Kong resident and whose body or cremated ashes was / were interred or kept in a Hong Kong private cemetery or private columbarium; •buried at the Gallant Garden/Tribute Garden; •cremated ashes temporarily kept in temporary storage facilities of Food and Environmental Hygiene Department; or •keeping of abortuses in the facility for keeping of abortuses of Food and Environmental Hygiene Department. The computer system of Food and Environmental Hygiene Department will verify the information of the deceased who was buried or kept in a Hong Kong private cemetery or private columbarium. If the information cannot be verified, the applicant may have to submit documentary proof. The application will then be handled by designated staff separately. By simply entering the name of the deceased, the public can search, browse and leave messages in uploaded memorial webpages that are set as open to the public. Your opinions and suggestions will help us provide better information and service. You are welcome to send us your views via this email address: memorial@fehd.gov.hk.

1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics