My HKT vs 1823

Register a “My HKT” account and manage your NETVIGATOR / LiKE1OO, Home Phone / eye / IDD 0060, Now TV, 1O1O, csl and Club Sim services with HKT / PCCW through a single login. Main Features: - View up to the last three bills - Update your billing information - Check your service plan particulars - Test your line status and reboot your broadband modem and Now TV set-top box - Check your appointment particulars - Update your registered contact information for our service(s) - Look for the address and contact information of our shops and customer service centres One login account will allow you to access both “My HKT” App and “My HKT” website (https://cs.hkt.com). If you have already got a login account for the website, please login to “My HKT” App using your existing Login ID and Password. Internet access is required. User may be required to pay relevant charges for Internet access.

1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics