Towngas 煤氣公司 vs 1823
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Towngas 煤氣公司
This app offers a range of services for gas customers, including submitting meter readings, booking maintenance, and making payments. Stay updated on the latest promotions and manage your account conveniently.
- Instant meter reading submission
- Maintenance scheduling
- Online payment options
- Latest promotions updates
- Customer service access
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The Hong Kong and China Gas Company Limited (Towngas) has launched a new mobile app to provide a comprehensive range of services including instant meter reading, maintenance scheduling and online payment as well as the latest promotions for customer’s convenience.
1823
Submit cases, view records, and get instant answers to government service inquiries. This app allows users to easily submit complaints, compliments, and suggestions to 23 participating departments.
- Submit cases with photos/videos
- Track case history and replies
- Instant answers via FAQ and Chatbot
- Submit compliments and suggestions
- Contact 23 participating departments
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1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics
Screenshots
Verdict
The clearest difference is update cadence: 1823 at every 2 months against Towngas 煤氣公司's every 5 months. Towngas 煤氣公司's advantage is review sentiment (9% vs 0%) and iOS requirement (11.0 vs 15.6). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.0 for Towngas 煤氣公司 against 3.0 for 1823. Both are backed by a comparable volume of ratings — 2 and 2 respectively. Written reviews are what separate them: 9% of Towngas 煤氣公司's written reviews are positive against 0% of 1823's.
Towngas 煤氣公司 ships an update every 5 months, 1823 every 2 months. Both last shipped on October 19, 2026.
| Parameter | Towngas 煤氣公司 | 1823 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 3.0 (2 ratings) |
| Positive reviews | 8.8% of reviews — better | 0.0% of reviews |
| Number of ratings | 2 | 2 |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 59 MB | 96 MB |
| Age rating | 4+ | 4+ |
| Developer | The Hong Kong and China Gas Company Limited 香港中華煤氣有限公司 | 1823, HKSAR Government |
Customer experience
Towngas 煤氣公司
1823
In-app purchases
Towngas 煤氣公司
No in-app purchases
1823
No in-app purchases
