Submit cases, view records, and get instant answers to government service inquiries. This app allows users to easily submit complaints, compliments, and suggestions to 23 participating departments.
2.2.9
October 27, 2026
- Added "My Cases" export feature for easy archiving - Added pop-up notifications for the latest information - Improved app stability
More1823 is used to submit cases, compliments, and suggestions to 23 participating departments of the Hong Kong Government. It also provides instant answers to simple inquiries through FAQs and a chatbot.
Yes, you can submit cases with ease, including uploading photos and videos. You can also record voice messages and mark the case location on a map.
You can view your case history and check replies from the departments directly within the app. You can also follow up on cases or inform 1823 to close them.
No, 1823 does not contain advertisements. It is a free application provided by the Government of the Hong Kong Special Administrative Region.
1823 is supported on iPhone and iPod devices. It is designed for users on Apple's mobile operating system.
The latest version of 1823 is 2.2.9, last updated on October 27, 2026. This indicates a recent update, suggesting ongoing maintenance and development.
1823 has an age rating of 4+. This means it is suitable for children aged 4 and above, with no mature content.
The provided description is in English, and the privacy statement link is for the English version. Further details on language support would require checking within the app or its official resources.
