Comparison

1823 vs Home 5G寬頻

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

1823

Submit cases, view records, and get instant answers to government service inquiries. This app allows users to easily submit complaints, compliments, and suggestions to 23 participating departments.

Highlights
  • Submit cases with photos and videos
  • Track case history and replies
  • Instant answers via FAQs and chatbot
  • Submit compliments and suggestions
  • Contact 23 participating departments
Features
Read full description

1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics

About

Home 5G寬頻

Features
Read full description

HK’s first 5G broadband App. Easily manage and enhance your home Wi-Fi experience! 6 Main Functions: 1. Optimal Location Test the network strength of your current location and find out the optimal location to place your router 2. Network Diagnosis Check your SIM card, network connection, and other statuses. Provide relevant suggestions to fix network issues 3. Optimize Wi-Fi Switch to the best Wi-Fi channel automatically to boost Wi-Fi speed 4. Connected Device(s) Check the connection status of connected devices​, block unknown devices, and manage your child’s internet access time 5. 24x7 Technical Support & Report Problem 24x7 technical support to provide immediate assistance; or report a problem and our specialists will follow up 6. FAQs and Useful Tips Provide answers to frequently asked questions and useful tips

Screenshots

18234 screens
Home 5G寬頻4 screens

Verdict

The call

1823 and Home 5G寬頻 are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

1823 ships an update every 2 months, Home 5G寬頻 monthly. The most recent releases landed on November 3, 2026 and November 7, 2026 respectively.

ScorecardNo meaningful differences
1823 versus Home 5G寬頻: the parameters behind the verdict, then further details
Parameter1823Home 5G寬頻
PriceFreeFree
Rating3.0 (2 ratings) — better—
Positive reviews0.0% of reviews—
Number of ratings2 — better—
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.615.6
Further details — not scored
Size97 MB69 MB
Age rating4+4+
Developer1823, HKSAR GovernmentSmarTone Mobile Communications Limited

In-app purchases

None

1823

No in-app purchases

None

Home 5G寬頻

No in-app purchases

Questions

Is 1823 free?
1823 is free to download, with no in-app purchases.
Is Home 5G寬頻 free?
Home 5G寬頻 is free to download, with no in-app purchases.
Do 1823 or Home 5G寬頻 have ads?
Neither 1823 nor Home 5G寬頻 shows ads.
Which is updated more often, 1823 or Home 5G寬頻?
1823 ships an update every 2 months, and Home 5G寬頻 monthly. Most recently, 1823 was updated on November 3, 2026 and Home 5G寬頻 on November 7, 2026.

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