NYC ACCESS HRA vs Ziphy

ACCESS HRA mobile - your benefits on-the-go! View Case Details and EBT Balances The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status. View Appointments The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet. View Payments The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card. Required Documents The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days. Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency. View Accepted Documents The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted. Profile Information The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need. Additional Information You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices. ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.

Ziphy is a straightforward mobile app, available free for download. The app enables people to schedule, manage, and pay for healthcare appointments. Availability and type of appointment are at the discretion of the third party care provider. Appointment types can be onsite, or virtual. In an onsite appointment, a care coordinator will arrive at the patient location at the scheduled time and support with a diagnostic toolkit (the “ZiphyKit”) including communication interface. Users download the app to their phone or tablet and create an account. A user may include additional patients in their Circle of Care. Ziphy stores basic user data, such as gender, date of birth, and street addresses. The user pays for exams in the Ziphy app using either a coupon code from the patient's service provider or by credit card, using a third-party payment processor (Stripe). ZiphyCare does not receive or store cardholder data, other than the last four digits and expiration month/year. Ziphy does not earn revenue based on “in-app” sales. Ziphy earns revenue from practice management services provided to physician practices pursuant to Practice Management Services Agreements with such practices, which services include, among other things, making available the Ziphy app for use by the physician practices and patients who wish to schedule with such practices. For more information about us and our services, visit our website at https://ziphycare.com/.