Comparison

NYC ACCESS HRA vs Miraka

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYC ACCESS HRA

Manage your NYC benefits on the go. View case details, EBT balances, upcoming appointments, and payment history. Upload required documents and receive real-time notifications about your case status.

Highlights
  • View case status (SNAP/Cash Assistance)
  • Check EBT balances
  • Track Fair Fares NYC and Access-A-Ride status
  • View upcoming and past appointments
  • Upload required documents via photo or camera roll
  • Receive real-time case notifications
Features
Read full description

ACCESS HRA mobile - your benefits on-the-go! View Case Details and EBT Balances The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status. View Appointments The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet. View Payments The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card. Required Documents The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days. Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency. View Accepted Documents The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted. Profile Information The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need. Additional Information You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices. ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.

About

Miraka

This app enables patients to join live, guided exercise sessions and track personalized health goals set by their provider. It integrates with medical hardware to allow real-time vital sign monitoring during home-based workouts.

Highlights
  • Live exercise sessions with video
  • Track custom provider-set goals
  • Access prescribed educational content
  • Live vital sign monitoring
  • Bluetooth ECG and pulse oximeter integration
Features
Read full description

The Miraka (formerly Overwatch Health) app allows patients to participate in live exercise sessions with video, track their custom provider-set goals, and access prescribed educational content. We provide patients with a single-lead Bluetooth ECG and pulse oximeter so providers can monitor their vitals live as they exercise from home. The medical hardware used in conjunction with this application has regulatory clearance in the United States. Please do not make any health related decisions based on the information provided in this app without first consulting your provider.

Screenshots

NYC ACCESS HRA4 screens
Miraka3 screens

Verdict

The call

The clearest difference is update cadence: Miraka at fortnightly against NYC ACCESS HRA's every 3 months. Miraka also leads on rating (5.0 vs 4.6). NYC ACCESS HRA's advantage is ratings volume (148K vs 5) and chart position (#200 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Miraka holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: NYC ACCESS HRA has 148K ratings behind it against 5, so its average is the more settled of the two.

UpkeepUpdate frequency

NYC ACCESS HRA ships an update every 3 months, Miraka fortnightly. The most recent releases landed on November 5, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 6 level
NYC ACCESS HRA versus Miraka: the parameters behind the verdict, then further details
ParameterNYC ACCESS HRAMiraka
PriceFreeFree
Rating4.6 (148K ratings)5.0 (5 ratings) — better
Positive reviews38.3% of reviews—
Number of ratings148K — better5
Update frequencyEvery 3 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#200 — better—
DevicesiPhone, iPodiPhone, iPod
Requires iOS12.0 — better15.0
Further details — not scored
Size97 MB50 MB
Age rating4+12+
DeveloperDepartment of Information Technology And TelecommOverwatch Health Inc.

Customer experience

NYC ACCESS HRA

All ratings114,953 ratings
Positive91.4%
Neutral2.6%
Negative6.0%
Written reviews632 reviews
Positive38.3%
Neutral6.8%
Negative54.9%

Miraka

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

NYC ACCESS HRA

Reported bugs

4 issues
  • Login failures and account lockouts
  • Inability to upload documents successfully
  • Discrepancies between app and actual case status
  • Delayed or missing notifications about deadlines

Requested features

4 requests
  • Dark mode option
  • Integration with caseworker contact information
  • Ability to view detailed transaction history
  • Streamlined document upload process

Miraka

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NYC ACCESS HRA

No in-app purchases

None

Miraka

No in-app purchases

Questions

Is NYC ACCESS HRA free?
NYC ACCESS HRA is free to download, with no in-app purchases.
Is Miraka free?
Miraka is free to download, with no in-app purchases.
Which has better reviews, NYC ACCESS HRA or Miraka?
Miraka is rated higher. NYC ACCESS HRA averages 4.6 out of 5 from 148K ratings, while Miraka averages 5.0 from 5 ratings.
Do NYC ACCESS HRA or Miraka have ads?
Neither NYC ACCESS HRA nor Miraka shows ads.
Which is updated more often, NYC ACCESS HRA or Miraka?
NYC ACCESS HRA ships an update every 3 months, and Miraka fortnightly. Most recently, NYC ACCESS HRA was updated on November 5, 2026 and Miraka on November 3, 2026.

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