Comparison

Cigna Wellbeing™ vs MYDAWA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cigna Wellbeing™

This app offers a comprehensive approach to health and well-being, providing access to telehealth services, personalized assessments, and lifestyle programs. It helps users track their health metrics and make informed decisions for a healthier life.

Highlights
  • Global Telehealth with licensed doctors
  • International Employee Assistance Program
  • Health and well-being assessments
  • Personalized focus and lifestyle programs
  • Health and lifestyle program guidance
  • Health number trackers (BMI, sleep, etc.)
Read full description

One app for a smarter, healthier world. Health and well-being in our always on, digitized world isn't sitting in a doctor's office…it's not popping in a video about diet and exercise…and it's definitely not shuffling through papers to try and find the latest record of your health numbers… Cigna Wellbeing™ gives you control over your health information, easy access to doctors and health programs, and opportunities for lifestyle and wellness changes that matter…at home, work, or on-the-go…at the tap of a button. Features: (Available based on plan design) GLOBAL TELEHEALTH Connect through phone or real-time video with licensed and credentialed doctors Get answers to your health questions, diagnosis and treatment options Convenient appointment options INTERNATIONAL EMPLOYEE ASSISTANCE PROGRAM Connect 24/7 via phone with counselors Get help with home, work or personal issues Confidential service, cost-free ASSESSMENTS Kick off your experience with the health and well-being assessment Choose targeted assessments such as stress, sleep and activity to find out how you stack up Use your results to create healthy changes FOCUS Find your focus! Are you open to new experiences? Are you a risk-taker? Do you prefer routine? Psychological research suggests that your personality can influence your health. Answer a few fun questions to uncover your personality type and lifestyle focus Your personality plays a big part in making your focus take flight. Find your focus, and then use our programs and lifestyle activities to help you get active, eat healthier, sleep better, conquer stress, become more mindful, lose weight, and more. HEALTH & LIFESTYLE PROGRAMS Recommended programs guide you in simple daily activities Get guidance and tips from health coaches and work healthy improvements into your daily routine TRACKERS Your health numbers all in one place Monitor your progress with trackers for BMI, cholesterol, blood pressure, blood sugar, sleep info, and more Integration with your assessment activities Health is a team effort… We're more than just a health insurance company. Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

About

MYDAWA

This app provides convenient access to affordable and genuine medicines and wellness products. Users can refill prescriptions, order over-the-counter medications, and purchase personal care items for home delivery.

Highlights
  • Genuine medicine and wellness products
  • Prescription refills via app upload
  • Home delivery within 4 hours
  • Wide range of personal care items
  • Product authentication via security seal
Read full description

MYDAWA is Kenya’s original Online Pharmacy for Affordable and Genuine Medicine, fully licensed and regulated by the Pharmacy & Poisons Board Kenya. MYDAWA, founded on the premise of Live Well, Stay Well and Get Well, is here to ensure that every Kenyan can get quality, secure and affordable medicine and wellness products online. The long tiring trips of moving from chemist to chemist in search of prescription medicine is over; no more waiting in line! At MYDAWA, we offer a wide range of quality prescription medicine, over the counter medicine and supplements that are ideal for you and your family at affordable prices. Refill your prescription online by uploading your prescription to this App and have it all delivered directly to you in less than 4 hours by our pharmaceutical technologists, 8am to 8pm, 365 days a year. MYDAWA is uniquely suited to delivering safe, authentic, essential medication and other health or sanitary care services to the more vulnerable in the community who may be concerned about visiting crowded pharmacies at this time. Those trying to manage chronic conditions or those making family planning decisions may not always be able to make the correct choices because they cannot, or do not want to, venture out to the pharmacy or clinic so MYDAWA is a lifeline for them. With MYDAWA, you are assured of convenience, quality, affordability and great service while purchasing your medicine online. Convenience, in that we guarantee that you won’t have to look elsewhere when filling in your prescription, because we are the one-stop only chemist. Whether you are purchasing medication for yourself, your children or even for your parents up-country, you can rely on MYDAWA to provide you with safe, genuine products where you can authenticate every products, delivered conveniently at the BEST PRICE. For your safety, products that require a doctor’s prescription are clearly marked and can only be dispensed with a valid prescription. If you require prescription only medication, attach a photo or scan of the prescription. Enter any other information or special instructions you may need to specify. We will deliver your prescription products with our qualified pharmaceutical technologists You have the assurance of genuine quality products all the time. For your peace of mind, each of our products is secured with a tamper proof security seal. To authenticate MYDAWA products, simply scratch the panel on the security seal, to reveal a unique code and enter it on the app. In addition to our medication we have a wide range of personal care products including, dietary supplements and multivitamins, medical devices, hygiene products, beauty and skincare and lots more. Health, wellness and beauty live on MYDAWA! Access your favourite Dr. Organics, Shea Moisture, Neutrogena, Pella Dead Sea Minerals, and more with just the click of a button. Not forgetting your favourite baby products, Aveeno, Pampers, Scott's emulsion, Dettol soap, Dettol hand wash and other wellness products to keep your whole family healthy. We offer dedicated support. If you need to speak to our qualified pharmacy team or have any service questions we are always on hand. You can chat, email support@mydawa.com and we’ll be happy to assist. Get started and mPower your Health

Screenshots

Cigna Wellbeing™4 screens
MYDAWA3 screens

Verdict

The call

The clearest difference is rating: MYDAWA at 4.7 against Cigna Wellbeing™'s 1.4. MYDAWA also leads on review sentiment (33% vs 3%). Cigna Wellbeing™'s advantage is ads (none vs shown). On price, ratings volume, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MYDAWA holds the better App Store score, 4.7 against 1.4. Both are backed by a comparable volume of ratings — 91 and 133 respectively. Written reviews point the same way: 3% of Cigna Wellbeing™'s written reviews are positive against 33% of MYDAWA's.

UpkeepUpdate frequency

Cigna Wellbeing™ ships an update every 3 weeks, MYDAWA fortnightly. The most recent releases landed on November 4, 2026 and November 2, 2026 respectively.

Scorecard3 real differences · 7 level
Cigna Wellbeing™ versus MYDAWA: the parameters behind the verdict, then further details
ParameterCigna Wellbeing™MYDAWA
PriceFreeFree
Rating1.4 (91 ratings)4.7 (133 ratings) — better
Positive reviews2.5% of reviews33.3% of reviews — better
Number of ratings91133 — better
Update frequencyEvery 3 weeksFortnightly — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.615.0 — better
Further details — not scored
Size123 MB143 MB
Age rating12+17+
DeveloperCigna CorporationMYDAWA TRADING LTD

Customer experience

Cigna Wellbeing™

All ratings91 ratings
Positive7.7%
Neutral2.2%
Negative90.1%
Written reviews160 reviews
Positive2.5%
Neutral1.3%
Negative96.3%

MYDAWA

All ratings133 ratings
Positive92.5%
Neutral1.5%
Negative6.0%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

Cigna Wellbeing™

Reported bugs

20 issues
  • Login button positioned below screen on some devices
  • App freezes after entering OTP
  • Crashes when attempting to join video calls
  • Crashes when entering phone number for scheduling
  • App crashes on startup after login
Show 15 more
  • Login credentials accepted on website but rejected in app
  • Appointment scheduling loops without completing
  • Telehealth join function stuck on 'connecting'
  • App crashes mid-consultation
  • Terms & Conditions checkboxes off-screen on small devices
  • Crashes on iOS 15.6 and other iOS versions
  • Crashes when selecting appointment time slots
  • MFA incompatibility preventing app access
  • Form field auto-jump during input
  • Inconsistent login error messages
  • App opens wrong interface (Cigna Envoy instead of Wellbeing)
  • Missing schedule consultation button after update
  • Security question duplication in password reset
  • Confirmation email not arriving during registration
  • Contact us link non-functional

Requested features

15 requests
  • Face ID/Touch ID biometric login
  • Remember login credentials functionality
  • Policy information and digital wallet integration
  • Benefit information access within app
  • Claims submission capability
Show 10 more
  • Doctor messaging and follow-up communication
  • Prescription download and printing
  • Email communication with doctors
  • Appointment confirmation in device calendar
  • Clear timezone display for consultations
  • Screen rotation support
  • Dark mode option
  • Dependent member invite functionality
  • Assessment progress tracking
  • Support contact information in app

MYDAWA

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Cigna Wellbeing™

No in-app purchases

None

MYDAWA

No in-app purchases

Questions

Is Cigna Wellbeing™ free?
Cigna Wellbeing™ is free to download, with no in-app purchases.
Is MYDAWA free?
MYDAWA is free to download, with no in-app purchases.
Which has better reviews, Cigna Wellbeing™ or MYDAWA?
MYDAWA is rated higher. Cigna Wellbeing™ averages 1.4 out of 5 from 91 ratings, while MYDAWA averages 4.7 from 133 ratings.
Do Cigna Wellbeing™ or MYDAWA have ads?
MYDAWA shows ads; Cigna Wellbeing™ does not.
Which is updated more often, Cigna Wellbeing™ or MYDAWA?
Cigna Wellbeing™ ships an update every 3 weeks, and MYDAWA fortnightly. Most recently, Cigna Wellbeing™ was updated on November 4, 2026 and MYDAWA on November 2, 2026.

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