Comparison

Cigna Wellbeing™ vs Reflex Active Red

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cigna Wellbeing™

This app provides a centralized platform for managing health information, accessing medical professionals, and engaging in wellness programs. It offers telehealth services, counseling, assessments, and trackers to support lifestyle changes and improve overall well-being.

Highlights
  • Global Telehealth consultations
  • International Employee Assistance Program
  • Health and well-being assessments
  • Personality and lifestyle focus discovery
  • Guided health and lifestyle programs
  • Health data trackers (BMI, blood pressure, etc.)
Read full description

One app for a smarter, healthier world. Health and well-being in our always on, digitized world isn't sitting in a doctor's office…it's not popping in a video about diet and exercise…and it's definitely not shuffling through papers to try and find the latest record of your health numbers… Cigna Wellbeing™ gives you control over your health information, easy access to doctors and health programs, and opportunities for lifestyle and wellness changes that matter…at home, work, or on-the-go…at the tap of a button. Features: (Available based on plan design) GLOBAL TELEHEALTH Connect through phone or real-time video with licensed and credentialed doctors Get answers to your health questions, diagnosis and treatment options Convenient appointment options INTERNATIONAL EMPLOYEE ASSISTANCE PROGRAM Connect 24/7 via phone with counselors Get help with home, work or personal issues Confidential service, cost-free ASSESSMENTS Kick off your experience with the health and well-being assessment Choose targeted assessments such as stress, sleep and activity to find out how you stack up Use your results to create healthy changes FOCUS Find your focus! Are you open to new experiences? Are you a risk-taker? Do you prefer routine? Psychological research suggests that your personality can influence your health. Answer a few fun questions to uncover your personality type and lifestyle focus Your personality plays a big part in making your focus take flight. Find your focus, and then use our programs and lifestyle activities to help you get active, eat healthier, sleep better, conquer stress, become more mindful, lose weight, and more. HEALTH & LIFESTYLE PROGRAMS Recommended programs guide you in simple daily activities Get guidance and tips from health coaches and work healthy improvements into your daily routine TRACKERS Your health numbers all in one place Monitor your progress with trackers for BMI, cholesterol, blood pressure, blood sugar, sleep info, and more Integration with your assessment activities Health is a team effort… We're more than just a health insurance company. Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

About

Reflex Active Red

Monitor your daily activity and achieve your fitness goals with this companion app for smartwatches. Track steps, distance, calories, sleep quality, and various sports activities. Receive notifications and even make calls directly from your watch.

Highlights
  • Step, distance, and calorie tracking
  • Sleep quality monitoring
  • Multiple sports modes (running, biking, etc.)
  • Incoming call and message notifications
  • On-watch calling feature (model dependent)
  • Phone and smartwatch finder
Read full description

Developed to work with our smartwatches to help you monitor your activity throughout the day & achieve your goals. Reflex Active RED offers a selection of fantastic features: The stepometer tracks your steps, distance and calories burned. Sleep monitor tracks your quality of sleep. Multiple sports functions, our smartwatch offers a choice of activity types such as running, biking, walking & climbing. In addition to training functions, our smartwatch will also notify you when receive incoming calls or messages. Subject to your model, calling feature is also available enabling you to make and receive calls directly from your watch. Phone finder feature helps locate your phone or smartwatch should you misplace them. Integrates with iOS Health App.

Screenshots

Cigna Wellbeing™4 screens
Reflex Active Red3 screens

Verdict

The call

The clearest difference is rating: Reflex Active Red at 3.6 against Cigna Wellbeing™'s 1.4. Reflex Active Red also leads on review sentiment (37% vs 3%) and iOS requirement (12 vs 15.6). Cigna Wellbeing™'s advantage is ratings volume (91 vs 10) and update cadence (every 5 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reflex Active Red holds the better App Store score, 3.6 against 1.4. That said, the two scores are not equally well evidenced: Cigna Wellbeing™ has 91 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 3% of Cigna Wellbeing™'s written reviews are positive against 37% of Reflex Active Red's.

UpkeepUpdate frequency

Cigna Wellbeing™ ships an update every 5 weeks, Reflex Active Red every 3 months. The most recent releases landed on September 2, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 5 level
Cigna Wellbeing™ versus Reflex Active Red: the parameters behind the verdict, then further details
ParameterCigna Wellbeing™Reflex Active Red
PriceFreeFree
Rating1.4 (91 ratings)3.6 (10 ratings) — better
Positive reviews2.5% of reviews37.1% of reviews — better
Number of ratings91 — better10
Update frequencyEvery 5 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.612 — better
Further details — not scored
Size121 MB330 MB
Age rating12+4+
DeveloperCigna CorporationPeers Hardy UK Ltd

Customer experience

Cigna Wellbeing™

All ratings91 ratings
Positive7.7%
Neutral2.2%
Negative90.1%
Written reviews160 reviews
Positive2.5%
Neutral1.3%
Negative96.3%

Reflex Active Red

All ratings10 ratings
Positive70.0%
Neutral0.0%
Negative30.0%
Written reviews167 reviews
Positive37.1%
Neutral15.6%
Negative47.3%

User reviews

Cigna Wellbeing™

From 91 App Store ratings

What we love

  • ✅ Successful video consultations when app functions
  • 📱 Convenient telehealth access for remote consultations

Room to improve

  • 🐛 Login failures and credential rejection issues
  • 🐛 Frequent app crashes and freezes
  • ❌ 'Something went wrong' errors on core functions
  • 🔄 Constant logout requiring re-authentication
  • 📱 Poor UI/UX design and navigation

Reflex Active Red

From 10 App Store ratings

What we love

  • 🚀 Great
  • 🚀 Outstanding
  • 👍 Very good
  • 👍 Brilliant customer service
  • 👍 Amazing app functionality

Room to improve

  • 🐛 Glitches and screen issues
  • 🐛 Inaccurate tracking (steps, sleep, calories)
  • 🐛 Connectivity issues
  • 🐛 Unreliable notifications
  • 🔋 Poor battery life

Bugs and requests

Cigna Wellbeing™

Reported bugs

20 issues
  • Login button positioned below screen on some devices
  • App freezes after entering OTP
  • Crashes when attempting to join video calls
  • Crashes when entering phone number for scheduling
  • App crashes on startup after login
Show 15 more
  • Login credentials accepted on website but rejected in app
  • Appointment scheduling loops without completing
  • Telehealth join function stuck on 'connecting'
  • App crashes mid-consultation
  • Terms & Conditions checkboxes off-screen on small devices
  • Crashes on iOS 15.6 and other iOS versions
  • Crashes when selecting appointment time slots
  • MFA incompatibility preventing app access
  • Form field auto-jump during input
  • Inconsistent login error messages
  • App opens wrong interface (Cigna Envoy instead of Wellbeing)
  • Missing schedule consultation button after update
  • Security question duplication in password reset
  • Confirmation email not arriving during registration
  • Contact us link non-functional

Requested features

15 requests
  • Face ID/Touch ID biometric login
  • Remember login credentials functionality
  • Policy information and digital wallet integration
  • Benefit information access within app
  • Claims submission capability
Show 10 more
  • Doctor messaging and follow-up communication
  • Prescription download and printing
  • Email communication with doctors
  • Appointment confirmation in device calendar
  • Clear timezone display for consultations
  • Screen rotation support
  • Dark mode option
  • Dependent member invite functionality
  • Assessment progress tracking
  • Support contact information in app

Reflex Active Red

Reported bugs

4 issues
  • Time and date issues
  • Syncing problems
  • Disconnects from phone
  • Faulty hardware (screen, charging, etc.)

Requested features

7 requests
  • Add games
  • Allow more customization of watch faces
  • Improve app functionality and integration
  • Add more exercise/activity tracking options
  • Implement vibrate-only alarm
Show 2 more
  • Enable voice input for messaging
  • Improve sleep tracking accuracy

In-app purchases

None

Cigna Wellbeing™

No in-app purchases

None

Reflex Active Red

No in-app purchases

Questions

Is Cigna Wellbeing™ free?
Cigna Wellbeing™ is free to download, with no in-app purchases.
Is Reflex Active Red free?
Reflex Active Red is free to download, with no in-app purchases.
Which has better reviews, Cigna Wellbeing™ or Reflex Active Red?
Reflex Active Red is rated higher. Cigna Wellbeing™ averages 1.4 out of 5 from 91 ratings, while Reflex Active Red averages 3.6 from 10 ratings.
Do Cigna Wellbeing™ or Reflex Active Red have ads?
Neither Cigna Wellbeing™ nor Reflex Active Red shows ads.
Which is updated more often, Cigna Wellbeing™ or Reflex Active Red?
Cigna Wellbeing™ ships an update every 5 weeks, and Reflex Active Red every 3 months. Most recently, Cigna Wellbeing™ was updated on September 2, 2026 and Reflex Active Red on September 23, 2026.

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