Cigna Wellbeing™ vs Expathy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cigna Wellbeing™
This app provides a centralized platform for managing health information, accessing medical professionals, and engaging in wellness programs. It offers telehealth services, counseling, assessments, and trackers to support lifestyle changes and improve overall well-being.
- Global Telehealth consultations
- International Employee Assistance Program
- Health and well-being assessments
- Personality and lifestyle focus discovery
- Guided health and lifestyle programs
- Health data trackers (BMI, blood pressure, etc.)
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One app for a smarter, healthier world. Health and well-being in our always on, digitized world isn't sitting in a doctor's office…it's not popping in a video about diet and exercise…and it's definitely not shuffling through papers to try and find the latest record of your health numbers… Cigna Wellbeing™ gives you control over your health information, easy access to doctors and health programs, and opportunities for lifestyle and wellness changes that matter…at home, work, or on-the-go…at the tap of a button. Features: (Available based on plan design) GLOBAL TELEHEALTH Connect through phone or real-time video with licensed and credentialed doctors Get answers to your health questions, diagnosis and treatment options Convenient appointment options INTERNATIONAL EMPLOYEE ASSISTANCE PROGRAM Connect 24/7 via phone with counselors Get help with home, work or personal issues Confidential service, cost-free ASSESSMENTS Kick off your experience with the health and well-being assessment Choose targeted assessments such as stress, sleep and activity to find out how you stack up Use your results to create healthy changes FOCUS Find your focus! Are you open to new experiences? Are you a risk-taker? Do you prefer routine? Psychological research suggests that your personality can influence your health. Answer a few fun questions to uncover your personality type and lifestyle focus Your personality plays a big part in making your focus take flight. Find your focus, and then use our programs and lifestyle activities to help you get active, eat healthier, sleep better, conquer stress, become more mindful, lose weight, and more. HEALTH & LIFESTYLE PROGRAMS Recommended programs guide you in simple daily activities Get guidance and tips from health coaches and work healthy improvements into your daily routine TRACKERS Your health numbers all in one place Monitor your progress with trackers for BMI, cholesterol, blood pressure, blood sugar, sleep info, and more Integration with your assessment activities Health is a team effort… We're more than just a health insurance company. Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Expathy
This mental health service offers specialized support for international expats, connecting them with licensed therapists from their home countries. Access immediate, affordable sessions without waiting lists to promote well-being in a new environment.
- Licensed therapists from your home country
- Specialized support for expats
- Immediate session access
- No waiting list
- Affordable therapy options
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We are licensed therapists from the origin of your country, and we are the go-to destination for all international expats. Expathy is a mental health service provider specifically tailored for international expats. With a deep understanding of the unique challenges faced by expats, we offer a range of specialized support and resources to promote mental well-being and help individuals thrive in their new environment. The clients can easily access the app anywhere & anytime and take a free session immediately. There is NO waiting list and for sure it is affordable compared to the traditional psychological treatments.
Screenshots
Verdict
The clearest difference is rating: Expathy at 5.0 against Cigna Wellbeing™'s 1.4. Expathy also leads on update cadence (weekly vs monthly) and iOS requirement (13.0 vs 15.6). Cigna Wellbeing™'s advantage is ratings volume (91 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Expathy holds the better App Store score, 5.0 against 1.4. That said, the two scores are not equally well evidenced: Cigna Wellbeing™ has 91 ratings behind it against 2, so its average is the more settled of the two.
Cigna Wellbeing™ ships an update monthly, Expathy weekly. The most recent releases landed on October 15, 2026 and October 4, 2026 respectively.
| Parameter | Cigna Wellbeing™ | Expathy |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (91 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 2.5% of reviews | — |
| Number of ratings | 91 — better | 2 |
| Update frequency | Monthly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 123 MB | 43 MB |
| Age rating | 12+ | 17+ |
| Developer | Cigna Corporation | EXPATHY LLC |
Customer experience
Cigna Wellbeing™
Expathy
Bugs and requests
Cigna Wellbeing™
Reported bugs
20 issues- Login button positioned below screen on some devices
- App freezes after entering OTP
- Crashes when attempting to join video calls
- Crashes when entering phone number for scheduling
- App crashes on startup after login
Show 15 moreShow fewer
- Login credentials accepted on website but rejected in app
- Appointment scheduling loops without completing
- Telehealth join function stuck on 'connecting'
- App crashes mid-consultation
- Terms & Conditions checkboxes off-screen on small devices
- Crashes on iOS 15.6 and other iOS versions
- Crashes when selecting appointment time slots
- MFA incompatibility preventing app access
- Form field auto-jump during input
- Inconsistent login error messages
- App opens wrong interface (Cigna Envoy instead of Wellbeing)
- Missing schedule consultation button after update
- Security question duplication in password reset
- Confirmation email not arriving during registration
- Contact us link non-functional
Requested features
15 requests- Face ID/Touch ID biometric login
- Remember login credentials functionality
- Policy information and digital wallet integration
- Benefit information access within app
- Claims submission capability
Show 10 moreShow fewer
- Doctor messaging and follow-up communication
- Prescription download and printing
- Email communication with doctors
- Appointment confirmation in device calendar
- Clear timezone display for consultations
- Screen rotation support
- Dark mode option
- Dependent member invite functionality
- Assessment progress tracking
- Support contact information in app
Expathy
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Cigna Wellbeing™
No in-app purchases
Expathy
No in-app purchases
Questions
Is Cigna Wellbeing™ free?
Is Expathy free?
Which has better reviews, Cigna Wellbeing™ or Expathy?
Do Cigna Wellbeing™ or Expathy have ads?
Which is updated more often, Cigna Wellbeing™ or Expathy?
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