Reamaze Mobile vs BigCommerce

Re:amaze’s iOS app gives you the ability to amaze customers while you’re on the go! With real time notifications and mobile collaboration built in, you can help customers no matter where you are and help them to an awesome experience that’s just a finger tap away. Like its web sibling, the Re:amaze mobile app extends powerful features such as multi-channel messaging via email, Twitter, Facebook, and Instagram to your pockets. Conversations from your favorite Re:amaze Embeds are also synchronized for you in real time so you’ll never lose track of important customer chatter! Other key features: - Intuitive design to focus you and your team on important incoming conversations - Collaborate with your team with Presence, internal notes, and conversation forwarding - View all your brands, email channels, and social media channels with a finger tap - Access and add/delete important conversation tags - Full conversation control through sticky reply-to options - Reassign, move, archive, and remind conversations with your finger - Apply preset workflows easily - Insert knowledge base articles and response templates through an intuitive mobile interface - Access all your integrations within customer conversations - See key customer data on-the-fly with built in data attributes - View and manage customer profiles and conversation histories - Manually add important customer data attributes - Powerful keyword and phrase search at your fingertips - Manage personal notification settings Re:amaze is simplified cloud helpdesk for sites and apps. Designed from the ground up to fit the specific needs of agile businesses, Re:amaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via direct messaging, SMS/MMS, email and social media (Twitter, Facebook, Instagram), live chat, knowledge bases, and workflows.

Wherever you are, take your online store with you. The BigCommerce app lets you create and manage orders, update your catalog, view customer details and access key performance metrics for running your business on-the-go. BigCommerce is the most versatile ecommerce platform for growing brands and is now accessible from your mobile device. STORE PERFORMANCE - Access live store performance metrics such as revenue, orders, visitors, and conversion rates - Track trends over the course of day, week, month, or year - Compare previous time period trends right from the store performance dashboard ORDER MANAGEMENT - Get notified for orders as they are placed - View order details to stay on top of fulfillment - Accept payments for orders, and perform refunds - Create new orders for your customers - View and print order invoices CATALOG MANAGEMENT - View and search products - Adjust product details such as price, description, and inventory - Upload new product images using your device camera or camera roll CUSTOMER MANAGEMENT - Keep track of customer details and their order history - Contact customers easily by tapping to call or email