OTC Consult vs NHS App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OTC Consult
Provides pharmacy staff with quick access to medical information for over-the-counter consultations. This tool aids in referring to essential medical data to support patient care.
- Over-the-counter consultations
- Medical information reference
- Pharmacy staff tool
- Supports patient care
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Over the counter consultations for pharmacy staff to refer to for medical information
NHS App
Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive messages from your GP surgery. You can also manage services for others if granted access.
- Request repeat prescriptions
- View test results
- Manage appointments
- Access 111 online
- Find nearby NHS services
- Manage health for others
- Receive messages from GP surgery
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The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man. You can also log in through the NHS website on a computer to use NHS App services. Access NHS services ---------------------- Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more. Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem. Manage your health -------------------- The NHS App gives you a convenient way to view your health information, including your test results. You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision. Receive messages ------------------- You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages. Manage services for other people --------------------------------- You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery. Log in securely --------------- The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services. If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.
Screenshots
Verdict
The clearest difference is review sentiment: OTC Consult at 92% against NHS App's 24%. OTC Consult also leads on iOS requirement (11.0 vs 15.0). NHS App's advantage is update cadence (every 3 weeks vs every 2 months) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OTC Consult ships an update every 2 months, NHS App every 3 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.
| Parameter | OTC Consult | NHS App |
|---|---|---|
| Price | Free | Free |
| Rating | — | 2.7 (76 ratings) — better |
| Positive reviews | 91.7% of reviews — better | 23.7% of reviews |
| Number of ratings | — | 76 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 28 MB | 13 MB |
| Age rating | 4+ | 12+ |
| Developer | Blue Monkee Limited | NHS Digital |
Customer experience
OTC Consult
NHS App
Bugs and requests
OTC Consult
Not enough reviews yet to summarise bugs or requests.
NHS App
Reported bugs
4 issues- Inability to log in after recent update
- Blank screens and loading issues
- Incorrect or missing appointment details
- Syncing problems with GP records
Requested features
5 requests- Ability to book appointments directly
- Improved integration with other health apps
- Inclusion of full medical history
- Persistent login and biometric support
- Notification system for prescription status
In-app purchases
OTC Consult
No in-app purchases
NHS App
No in-app purchases
