myHenner vs Neoness
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myHenner
Manage your health insurance policy and procedures with ease. Access your HennerPass offline, request reimbursements with photo uploads, and track your requests in real-time. Get policy details, submit agreements, and chat with client services securely.
- Offline HennerPass access
- Reimbursement requests with photos
- Real-time request tracking
- Policy details and documents
- Pre-hospital agreement requests
- Secure client service chat
- Find healthcare professionals
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myHenner: the health app specially designed for Henner insured members abroad. Make your health easier with myHenner. Designed as a day-to-day partner for your health, the secure myHenner app simplifies all your procedures and allows you to easily manage your policy in total autonomy: - Access and download your HennerPass, even when you're offline, and share it with a healthcare professional or one of your beneficiaries in just a few clicks. - Request a reimbursement and send photos of your invoices. - Track all your requests in real time and check if any action is required on your part. - View your reimbursements and download your statements in order to better understand the breakdown between the reimbursement from your supplementary insurance and your co-payment. - Access the details of your policy: your beneficiaries, coverage, documents, etc. - Submit a pre-hospital agreement request in just a few clicks. - Place requests for supporting documents and certificates. - Chat with your client services team directly through the secure messaging system of your app. - Discover the additional services made available to you*: healthcare network, dedicated prevention website, etc. - Find a healthcare professional around the world and benefit from preferential rates with the Henner healthcare network. Rest assured of our commitment to supporting you on a daily basis. Please don't hesitate to contact us should you have any questions or suggestions regarding the myHenner app. Feel free to send us an email at app@henner.com *depending on the eligibility conditions of your policy.
Neoness
Access your subscription, book group classes, and train at home or on the go with video workouts. Enjoy a virtual badge for club entry and track your fitness goals with diverse training options.
- Home, vacation, or gym workouts
- Personalized training goals
- Video-guided sessions
- Virtual club access badge
- Group class booking
- Subscription management
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Avec l'application Neoness, entraînez-vous où vous voulez, quand vous voulez : à la maison, en vacances ou en salle de sport. Optimisez vos séances d'entraînement et configurez vos objectifs dans votre profil. Le plus ? Nos training sont adaptés à tous les niveaux et animés par vos coachs Neoness. Abdos, HIIT, cardio, boxe, étirements, mobilité... il y en a pour tous les goûts ! En plus de vous aider à atteindre vos objectifs, l'application Neoness sera votre outil polyvalent pour vos entraînements et simplifiera votre expérience client ! Retrouvez-y : • Accès à votre formule d'abonnement • Duo Pass • Stop & Go • Et bien plus encore ! Dites adieu à votre badge physique et entrez dans nos clubs avec votre iPhone ou votre Apple Watch ! Grâce à la nouvelle application Neoness : • Badge virtuel sur Apple Wallet : Accédez à nos clubs en un clic • Entraînement digital : Retrouvez vos cours vidéo préférés pour vous entraîner à tout moment • Réservation de group training : Réservez vos cours collectifs en un seul clic Rejoignez la team Neoness dès maintenant !
Screenshots
Verdict
The clearest difference is rating: Neoness at 5.0 against myHenner's 4.6. Neoness also leads on review sentiment (40% vs 31%). myHenner's advantage is ratings volume (680 vs 1) and update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Neoness holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: myHenner has 680 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of myHenner's written reviews are positive against 40% of Neoness's.
myHenner ships an update every 3 weeks, Neoness every 3 months. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.
| Parameter | myHenner | Neoness |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (680 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 30.8% of reviews | 40.0% of reviews — better |
| Number of ratings | 680 — better | 1 |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 74 MB | 62 MB |
| Age rating | 12+ | 4+ |
| Developer | Henner Group | DG DEVELOPPEMENT |
Customer experience
myHenner
Neoness
Bugs and requests
myHenner
Reported bugs
10 issues- Double identification not working on web connection
- Double authentication signs user out immediately
- Login error message appears 40% of the time
- Country field in claim submission non-functional
- App crashes on launch after updates
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- Technical errors when filling bank account information
- Cannot submit e-claims due to technical issues
- Phone approval for computer login doesn't complete
- Search form for care providers has non-functional clear button
- Circular login loop between app and Henner+ website
Requested features
8 requests- Improved claim identification and labeling system visible to support staff
- Remove or archive old requests from view
- Better notification system
- Support for digital document submissions instead of paper copies
- Ability to access original claim details when additional documents are requested
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- Improved iOS password manager compatibility
- Clearer interface design with better button placement
- Functional country selection dropdown field
Neoness
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myHenner
No in-app purchases
Neoness
No in-app purchases
