Comparison

ezDevice vs Atera

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ezDevice

This app allows users to remotely monitor and manage internet connectivity for supported devices. It automatically reboots network equipment when internet loss is detected, saving time and effort. Users can also manually trigger reboots or schedule them for optimal network functionality.

Highlights
  • Automatic internet connection monitoring
  • Remote device reboot
  • Scheduled power cycling
  • Cloud account for device management
  • LAN and WAN device addition
Features
Read full description

The ezDevice APP is for device with UIS (Uninterrupted Internet System) or Auto Reset function. Currently supported device: MSNswitch2, ezOutlet5 and ezJack. Internet users at one time or another have experienced the pains of network loss. In most cases, this is resolved by rebooting the router which can be annoying and a pain if it involves a long drive to the site. In comes UIS devices. These devices are designed to monitor and automatically power-cycle it’s outlet when a network failure is detected. This is achieved by connecting the router’s power to the UIS device and have it check the internet connectivity. Majority of network disconnections can be resolved this way - saving both time, costs and headaches. The user can also check on the status and perform a manual reboot of the network device to ensure optimal functionality. UIS devices can also be configured to perform power on, off and reset at scheduled times. Setup is just a few simple steps; i. Install ezDevice APP and sign up for a free cloud account to centralize and manage your UIS devices. ii. Connect power and ethernet to UIS device. iii. Add UIS device to APP over LAN or WAN. iv. Enable UIS (Auto Reset) function – Done.

About

Atera

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

Highlights
  • Alert monitoring
  • Customer and device access
  • Remote access
  • On-site support
  • Help desk
  • Remote Monitoring and Management (RMM)
Features
Read full description

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

Screenshots

ezDevice4 screens
Atera4 screens

Verdict

The call

The clearest difference is rating: ezDevice at 2.1 against Atera's 1.6. ezDevice also leads on monetization model (free vs freemium). Atera's advantage is ratings volume (113 vs 28). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ezDevice holds the better App Store score, 2.1 against 1.6. Both are backed by a comparable volume of ratings — 28 and 113 respectively. Written reviews point the same way: 11% of ezDevice's written reviews are positive against 10% of Atera's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on October 1, 2026 and October 8, 2026 respectively.

Scorecard3 real differences · 7 level
ezDevice versus Atera: the parameters behind the verdict, then further details
ParameterezDeviceAtera
PriceFreeFree
Rating2.1 (28 ratings) — better1.6 (113 ratings)
Positive reviews11.1% of reviews — better9.7% of reviews
Number of ratings28113 — better
Update frequencyEvery 6 weeksEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.115.0 — better
Further details — not scored
Size19 MB71 MB
Age rating4+4+
DeveloperMega System Technologies Inc.Atera Networks LTD.

Customer experience

ezDevice

All ratings28 ratings
Positive21.4%
Neutral10.7%
Negative67.9%
Written reviews18 reviews
Positive11.1%
Neutral0.0%
Negative88.9%

Atera

All ratings113 ratings
Positive10.6%
Neutral6.2%
Negative83.2%
Written reviews93 reviews
Positive9.7%
Neutral6.5%
Negative83.9%

Bugs and requests

ezDevice

Not enough reviews yet to summarise bugs or requests.

Atera

Reported bugs

18 issues
  • Login loops back to authentication screen
  • MFA window fails to appear
  • App won't connect or load data
  • Blank white screen after successful login
  • Message input field hidden behind keyboard when replying to tickets
Show 13 more
  • App freezes when accessing tickets
  • Biometric authentication fails with 'Something went wrong' error
  • Notifications don't arrive when app is logged out
  • Ticket text displays only one line
  • Images and attachments not rendering
  • Filters not working correctly
  • Resolved or deleted tickets still appearing in lists
  • App crashes when replying to tickets
  • Timer auto-starts when viewing tickets
  • Keyboard and UI overlap issues
  • Recent update broke ticket reply functionality
  • iOS 26 compatibility issues
  • Biometric login inconsistently working

Requested features

17 requests
  • Full ticket creation and management capabilities
  • Dark mode for nighttime usage
  • Patch management integration
  • Software reporting and uninstall features
  • Device assignment and renaming functionality
Show 12 more
  • Technician chat and messaging
  • Custom app dashboard
  • Host services and task manager access
  • Support chat and ticket access via app
  • Script execution capability
  • Extended session timeout or persistent login
  • OAuth 2.0 support for biometric-only authentication
  • GPS tracking for technicians
  • Scheduler for shifts and time off
  • Task management system
  • Improved ticket text display and formatting
  • Better image and attachment handling

In-app purchases

None

ezDevice

No in-app purchases

None

Atera

No in-app purchases

Questions

Is ezDevice free?
ezDevice is free to download, with no in-app purchases.
Is Atera free?
Atera is free to download, with no in-app purchases.
Which has better reviews, ezDevice or Atera?
ezDevice is rated higher. ezDevice averages 2.1 out of 5 from 28 ratings, while Atera averages 1.6 from 113 ratings.
Do ezDevice or Atera have ads?
Neither ezDevice nor Atera shows ads.
Which is updated more often, ezDevice or Atera?
ezDevice ships an update every 6 weeks, and Atera every 6 weeks. Most recently, ezDevice was updated on October 1, 2026 and Atera on October 8, 2026.

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