Security vs Sinopé Neviweb
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Security
Manage your home's security, safety, and smart devices remotely. Monitor video feeds, control lighting and thermostats, and receive real-time alerts for peace of mind, no matter where you are.
- Real-time security and safety alerts
- Interactive video monitoring
- Home automation control
- Energy efficiency management
- Remote device control (lights, thermostat)
- Two-way audio communication
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TELUS SmartHome is your simple all-in-one security, safety and smart home solution. Protect, automate and monitor your home in real-time from anywhere in the world, from any current mobile device. All you need is internet or mobile service, a TELUS SmartHome Security service plan and the smart devices you wish to install at home. The TELUS Security app offers solutions for: · Security and safety alerts · Interactive video monitoring · Energy efficiency management · Home automation Optimize your home from wherever you are. Just tap your app, and you’ll have real time access to what’s happening at home. View your video screens or clips, change and control settings and make your home the safest and smartest it can be. Whether you’re down the block or halfway around the world, still in bed or halfway through a busy day, TELUS SmartHome Security has you covered. The TELUS Security app can send you notifications, you can instantly view your front door or living room, make and change rules to maximize energy efficiency or improve comfort, and have direct access to every security and smart home device you’ve installed. Simple icons and easy-to-follow screens give you remote access and control. Guide a slider to dim a light, tap to chat with someone at your front door, or pre-program an early morning warm up of the house before you even open your eyes. Note: This TELUS Security app requires a compatible system, internet access and a TELUS SmartHome Security service plan. The app features and their usage varies based on the solution chosen, equipment and service plan. Visit telus.com/home-security for more information. With the TELUS Security app, you can: · Receive real-time emails, text messages and push notifications for unexpected activity and events that matter to you · View your property from installed video cameras · Watch live and recorded video clips from your security cameras · Pre-program or turn lights on or off · Set the ideal temperature on your smart thermostat · Search your complete event history · View and speak remotely to a visitor at your front door How the TELUS Security app helps you stay connected to home: · Know instantly when your kids are home from school · Arm your system and lock up from anywhere or automatically as you leave the house · Know when service people arrive or leave · Be alerted when the garage door is left open · Receive a notification your medicine or liquor cabinet has been opened · Know if someone changes your thermostat settings · Be alerted if someone attempts to log on to your account · And much more!
Sinopé Neviweb
Manage and control your Sinopé smart home devices remotely. Set up automations, schedules, and scenes for personalized comfort and energy savings. Monitor energy consumption with detailed graphs and utilize geofencing for location-based control.
- Remote device control
- Automations and schedules
- Scene creation
- Consumption graphs
- Geofencing
- Voice assistant integration
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Official residential app designed to install, configure and control Sinopé smart devices. Features : - Remote control of Sinopé devices - Automations or schedules - Scenes - Consumption graphs - Geofencing - Éco Sinopé - Voice assistants
Screenshots
Verdict
The clearest difference is rating: Security at 4.8 against Sinopé Neviweb's 3.7. Security also leads on ads (none vs shown) and ratings volume (132 vs 7). Sinopé Neviweb's advantage is review sentiment (41% vs 12%) and update cadence (every 5 weeks vs every 4 months). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Security holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Security has 132 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 12% of Security's written reviews are positive against 41% of Sinopé Neviweb's, so the app with the better star average is not the one people write more warmly about.
Security ships an update every 4 months, Sinopé Neviweb every 5 weeks. The most recent releases landed on October 13, 2026 and October 15, 2026 respectively.
| Parameter | Security | Sinopé Neviweb |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (132 ratings) — better | 3.7 (7 ratings) |
| Positive reviews | 11.6% of reviews | 41.4% of reviews — better |
| Number of ratings | 132 — better | 7 |
| Update frequency | Every 4 months | Every 5 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 406 MB | 36 MB |
| Age rating | 4+ | 4+ |
| Developer | TELUS Communications Inc. | Sinope technologies Inc |
Customer experience
Security
Sinopé Neviweb
Bugs and requests
Security
Reported bugs
4 issues- App not compatible with latest iOS versions
- Frequent app freezes and loading issues
- Inconsistent connectivity and remote access
- Unreliable door/window sensor detection
Requested features
4 requests- Add option to delete all saved videos at once
- Improve thermostat scheduling and customization
- Restore widget support for iOS 18
- Add language selection options for the app
Sinopé Neviweb
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Security
No in-app purchases
Sinopé Neviweb
No in-app purchases
