Security vs HelloButler Security
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Security
Manage your home's security, safety, and smart devices remotely. Receive real-time alerts, monitor video feeds, and control lighting and thermostats from any mobile device. Automate your home for enhanced efficiency and peace of mind.
- Real-time security and safety alerts
- Interactive video monitoring
- Energy efficiency management
- Home automation control
- Remote access to smart devices
- Two-way audio for front door visitors
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TELUS SmartHome is your simple all-in-one security, safety and smart home solution. Protect, automate and monitor your home in real-time from anywhere in the world, from any current mobile device. All you need is internet or mobile service, a TELUS SmartHome Security service plan and the smart devices you wish to install at home. The TELUS Security app offers solutions for: · Security and safety alerts · Interactive video monitoring · Energy efficiency management · Home automation Optimize your home from wherever you are. Just tap your app, and you’ll have real time access to what’s happening at home. View your video screens or clips, change and control settings and make your home the safest and smartest it can be. Whether you’re down the block or halfway around the world, still in bed or halfway through a busy day, TELUS SmartHome Security has you covered. The TELUS Security app can send you notifications, you can instantly view your front door or living room, make and change rules to maximize energy efficiency or improve comfort, and have direct access to every security and smart home device you’ve installed. Simple icons and easy-to-follow screens give you remote access and control. Guide a slider to dim a light, tap to chat with someone at your front door, or pre-program an early morning warm up of the house before you even open your eyes. Note: This TELUS Security app requires a compatible system, internet access and a TELUS SmartHome Security service plan. The app features and their usage varies based on the solution chosen, equipment and service plan. Visit telus.com/home-security for more information. With the TELUS Security app, you can: · Receive real-time emails, text messages and push notifications for unexpected activity and events that matter to you · View your property from installed video cameras · Watch live and recorded video clips from your security cameras · Pre-program or turn lights on or off · Set the ideal temperature on your smart thermostat · Search your complete event history · View and speak remotely to a visitor at your front door How the TELUS Security app helps you stay connected to home: · Know instantly when your kids are home from school · Arm your system and lock up from anywhere or automatically as you leave the house · Know when service people arrive or leave · Be alerted when the garage door is left open · Receive a notification your medicine or liquor cabinet has been opened · Know if someone changes your thermostat settings · Be alerted if someone attempts to log on to your account · And much more!
HelloButler Security
This home security system offers 24/7 monitoring for various threats like burglary and fire, coupled with rapid response from a security patrol. It allows users to control their smart home devices, set custom rules for notifications, and automate home atmospheres based on daily routines.
- 24/7 monitoring for burglary, fire, water, CO, panic
- Rapid response security patrol
- Real-time notifications for sensor triggers
- Event-based 'Scenes' and 'Recipes' for automation
- Customizable zone configurations for armed modes
- Control of lights, cameras, garage doors, and thermostats
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HelloButler Security System provides a combined package of home automation with 24/7 monitoring for burglary, fire, water, CO, panic and many more. Together with rapid response from our signature security patrol system, your property is always secured. It’s your home, you set the rules. The HelloButler App gives you what you deserve, reliability and control. Set rules for real-time notifications. Know instantly when doors and windows are opened or when motion is detected. Technology at your pace With event based “Scenes” and “Recipes”, your smart devices can support your way of life. Adjust the entire atmosphere in your home based on your day to day routines. Lights, cameras, garage doors and thermostats can adjust to great you in the morning or when you arrive back home in the evenings. HelloButler Home Security Zone Configurations HelloButler uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. Customize your own zone configurations.
Screenshots
Verdict
The clearest difference is review sentiment: HelloButler Security at 100% against Security's 13%. HelloButler Security also leads on update cadence (every 3 weeks vs every 4 months) and rating (5.0 vs 4.8). Security's advantage is ratings volume (133 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelloButler Security holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Security has 133 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 13% of Security's written reviews are positive against 100% of HelloButler Security's.
Security ships an update every 4 months, HelloButler Security every 3 weeks. The most recent releases landed on November 15, 2026 and November 13, 2026 respectively.
| Parameter | Security | HelloButler Security |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (133 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 12.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 133 — better | 1 |
| Update frequency | Every 4 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, Apple Watch |
| Requires iOS | 17.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 387 MB | 277 MB |
| Age rating | 4+ | 4+ |
| Developer | TELUS Communications Inc. | Butler at Your Service Inc. |
Customer experience
Security
HelloButler Security
Bugs and requests
Security
Reported bugs
4 issues- App not compatible with latest iOS versions
- Frequent app freezes and loading issues
- Inconsistent connectivity and remote access
- Unreliable door/window sensor detection
Requested features
4 requests- Add option to delete all saved videos at once
- Improve thermostat scheduling and customization
- Restore widget support for iOS 18
- Add language selection options for the app
HelloButler Security
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Security
No in-app purchases
HelloButler Security
No in-app purchases
Questions
Is Security free?
Is HelloButler Security free?
Which has better reviews, Security or HelloButler Security?
Do Security or HelloButler Security have ads?
Which is updated more often, Security or HelloButler Security?
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