HelloButler Security vs Narwal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelloButler Security
This home security system offers 24/7 monitoring for various threats like burglary and fire, coupled with rapid response from a security patrol. It allows users to control their smart home devices, set custom rules for notifications, and automate home atmospheres based on daily routines.
- 24/7 monitoring for burglary, fire, water, CO, panic
- Rapid response security patrol
- Real-time notifications for sensor triggers
- Event-based 'Scenes' and 'Recipes' for automation
- Customizable zone configurations for armed modes
- Control of lights, cameras, garage doors, and thermostats
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HelloButler Security System provides a combined package of home automation with 24/7 monitoring for burglary, fire, water, CO, panic and many more. Together with rapid response from our signature security patrol system, your property is always secured. It’s your home, you set the rules. The HelloButler App gives you what you deserve, reliability and control. Set rules for real-time notifications. Know instantly when doors and windows are opened or when motion is detected. Technology at your pace With event based “Scenes” and “Recipes”, your smart devices can support your way of life. Adjust the entire atmosphere in your home based on your day to day routines. Lights, cameras, garage doors and thermostats can adjust to great you in the morning or when you arrive back home in the evenings. HelloButler Home Security Zone Configurations HelloButler uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. Customize your own zone configurations.
Narwal
Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.
- Remote control and monitoring
- Multiple cleaning modes
- Customized cleaning plans
- Spot cleaning functionality
- Map management with no-go zones
- Customized cleaning reports
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The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!
Screenshots
Verdict
The clearest difference is review sentiment: HelloButler Security at 100% against Narwal's 41%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelloButler Security ships an update every 3 weeks, Narwal every 2 weeks. The most recent releases landed on September 24, 2026 and September 30, 2026 respectively.
| Parameter | HelloButler Security | Narwal |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.7 (617 ratings) — better |
| Positive reviews | 100.0% of reviews — better | 41.1% of reviews |
| Number of ratings | — | 617 — better |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod, Apple Watch |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 377 MB | 322 MB |
| Age rating | 4+ | 4+ |
| Developer | Butler at Your Service Inc. | Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. |
Customer experience
HelloButler Security
Narwal
Bugs and requests
HelloButler Security
Not enough reviews yet to summarise bugs or requests.
Narwal
Reported bugs
6 issues- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck
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- Compatibility issues with newer iOS versions
Requested features
7 requests- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app
Show 2 moreShow fewer
- Improved notification system and status updates
- Easier access to maintenance information and reminders
In-app purchases
HelloButler Security
No in-app purchases
Narwal
No in-app purchases
