IID Customer Connect vs Albert Management

The IID Connect app provides quick and easy access to IID energy account information. Log in to view or pay bills, enroll in programs, monitor or compare usage and check for outages in your area. Features include: • View and / or pay your bill online • Review and compare usage history • Schedule move-in or move-out services • Sign-up for paperless billing • Check for outages in your area • Sign-up for Average Bill Payments • Learn about programs and services available to IID customers

The AMI Mobile Homeowner and Board App is a mobile-friendly way to interface with your community association. You will be able to make payments, view your account, and access community information all in one place. If you already have a login to your association website, you can log in to the App using the same email address and password you use for your association website. If you do not have a current login to your association site, simply click the register button and submit your information. Once your registration is approved, you will receive an email with a link to set your password and then you will be able to log into your account directly from this app. If you already have a login and do not remember your password, click the Forgot Password link, enter your email address to request a password reset and you will receive an email with a link to set your password. Once set, you can log in with your email address and new password. Once logged in, Homeowners will have direct access to the following features: a. Easily switch between accounts if multiple properties are owned b. Homeowner Dashboard c. Access association documents d. Access association directories e. Access association photos f. Access Contact Us Page g. Pay Assessments h. Access violations – add comments and take pictures from mobile device to add to violation i. Submit ACC Requests and include pictures and attachments (pictures can be taken from mobile device) j. Access homeowner ledger k. Submit work orders and check on status of their work orders (add comments and take pictures from mobile device) In addition, Board Members will be able to take advantage of the following features: a. Board Tasks b. ACC Review c. Board documents d. Violations Review e. Invoice Approval f. Work Order Review