IID Customer Connect vs Wash Refresh
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IID Customer Connect
Manage your energy account with ease. View and pay bills, track your energy usage, schedule service changes, and stay informed about local outages. Access programs and services designed for customers.
- View and pay bills
- Monitor energy usage
- Schedule service changes
- Sign up for paperless billing
- Check for outages
- Enroll in programs
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The IID Connect app provides quick and easy access to IID energy account information. Log in to view or pay bills, enroll in programs, monitor or compare usage and check for outages in your area. Features include: • View and / or pay your bill online • Review and compare usage history • Schedule move-in or move-out services • Sign-up for paperless billing • Check for outages in your area • Sign-up for Average Bill Payments • Learn about programs and services available to IID customers
Wash Refresh
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Our official app is here! It was designed with our valuable users in mind, so that you can receive faster and better support, stay up-to-date with the latest news, connect with our community, and utilize our tools. Our goal was to make it easy to use and we hope you'll find it enjoyable as well. We encourage you to send us your suggestions. We're here to listen and answer any questions, so please don't hesitate to write to us.
Screenshots
Verdict
The clearest difference is iOS requirement: Wash Refresh at 11.0 against IID Customer Connect's 16.6. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | IID Customer Connect | Wash Refresh |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (6.8K ratings) — better | — |
| Positive reviews | 21.2% of reviews | — |
| Number of ratings | 6.8K — better | — |
| Update frequency | Every 6 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 41 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Smart Energy Systems LLC | Wash Refresh LLC |
Bugs and requests
IID Customer Connect
Reported bugs
5 issues- Can't login
- App not available
- Infinite error loop
- Typing issues
- Crashes often
Requested features
4 requests- Schedule a payment
- Allow paying any amount
- Improve usage tracking
- Add street light outage reporting
Wash Refresh
Not enough reviews yet to summarise bugs or requests.
In-app purchases
IID Customer Connect
No in-app purchases
Wash Refresh
No in-app purchases








