TechTeam vs Microsoft Surface
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TechTeam
Access unlimited technical support for your business needs. Connect with live, US-based technicians via call or chat for troubleshooting, setup, data backup, and system optimization.
- Unlimited technical support
- Live US-based technicians
- Troubleshoot network issues
- Set up WiFi devices
- Data backup services
- System performance optimization
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TechTeam for business users is like having your own IT department. Get fast and easy access to unlimited technical support in seconds. Connect to a live, US-based technician via call or chat. o Troubleshoot network and internet-connected devices o Set up WiFi enabled devices o Back up your data o Optimize system performance o and more! Our TechTeam experts are available to help your business Monday - Friday, 9am - 8pm CST.
Microsoft Surface
Manage and personalize your audio devices. Update firmware, view device information, and adjust settings like equalizer and volume. Connect and control devices, and access tutorials for assistance.
- Update earbuds and headphones
- View and change device info
- View battery and volume
- Personalize settings
- Change equalizer settings
- Control connected devices
- Reset devices
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Here are the things you can do: • Update your earbuds and headphones • View and change device info • View battery info and volume level • Personalize settings • Change equalizer settings to get the sound you want • Control which devices are connected • Change language settings • Reset your earbuds and headphones to the factory settings • Watch tutorial videos • Send us feedback
Screenshots
Verdict
The clearest difference is rating: TechTeam at 4.8 against Microsoft Surface's 3.2. TechTeam also leads on review sentiment (50% vs 26%). Microsoft Surface's advantage is ads (none vs shown) and ratings volume (159 vs 6). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TechTeam holds the better App Store score, 4.8 against 3.2. That said, the two scores are not equally well evidenced: Microsoft Surface has 159 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 50% of TechTeam's written reviews are positive against 26% of Microsoft Surface's.
TechTeam ships an update every 3 months, Microsoft Surface every 2 months. Both last shipped on October 16, 2026.
| Parameter | TechTeam | Microsoft Surface |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (6 ratings) — better | 3.2 (159 ratings) |
| Positive reviews | 50.0% of reviews — better | 25.6% of reviews |
| Number of ratings | 6 | 159 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.5 | 11.0 — better |
| Further details — not scored | ||
| Size | 42 MB | 70 MB |
| Age rating | 17+ | 4+ |
| Developer | Asurion Mobile Applications Inc | Microsoft Corporation |
Customer experience
TechTeam
Microsoft Surface
Bugs and requests
TechTeam
Not enough reviews yet to summarise bugs or requests.
Microsoft Surface
Reported bugs
11 issues- App stuck on scanning/searching for headphones
- Bluetooth connection drops during calls
- App won't recognize headphones even when paired
- Authentication hangs on 'Authenticating' screen
- Constant red light indicator issues
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- Firmware updates cause connection degradation
- App fails to load when headphones are connected
- Pairing mode limbo after power cycling
- Earbud chirping and constant disconnections
- Uneven battery drain between earbuds
- App incompatibility with newer iOS versions
Requested features
9 requests- MacOS app support
- iPad landscape mode support
- Customizable gesture controls
- Better device switching between paired devices
- More EQ preset options
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- Xbox wireless compatibility
- Ability to disable automatic noise cancellation on calls
- Case battery level indicator
- Computer/device management features
In-app purchases
TechTeam
No in-app purchases
Microsoft Surface
No in-app purchases
Questions
Is TechTeam free?
Is Microsoft Surface free?
Which has better reviews, TechTeam or Microsoft Surface?
Do TechTeam or Microsoft Surface have ads?
Which is updated more often, TechTeam or Microsoft Surface?
Other comparisons
