Comparison

Distinctive Systems Driver App vs Amazon Relay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Distinctive Systems Driver App

This app allows drivers to manage their daily tasks, including walk-around checks and defect reporting. Drivers can view allocated bookings, access work ticket details, and receive notifications for upcoming jobs. It integrates with back-office systems for seamless communication.

Highlights
  • Daily walk-around checks
  • Defect reporting with photos
  • View allocated bookings
  • Work ticket details
  • Driver notifications
  • Statutory compliance reporting
Features
Read full description

Our all new Driver App is a companion app for Distinctive Systems Coach Manager, Tour Booking System (TBS) and Vehicle Maintenance System (VMS) users. Functionality includes the ability for drivers to perform their daily walk-around checks and report any defects. For users of Coach Manager it also allows drivers to view a list of the bookings they have been allocated to, view the full details of each and be guided through each in driving mode. Key Features: - Securely access an online diary of allocated bookings - View full work ticket details - Live reporting of driver actuals - Driver notifications for upcoming bookings - Receive alerts if a driver sets off late - View driver logs and availability - Step-by-step instructions for each stage of the journey - Complies with all statutory walk-around check recording requirements - Complies with all statutory defect reporting requirements - Workshop automatically notified when new defects are reported - Coach Manager integration keeps traffic office appraised of outstanding defects - Guides the driver through the walk-around check procedure - Records the time taken to complete the check and its GPS location - Predefined common defects for each check item speeds up defect reporting - Free type description and up to four photographs per defect - Defects can be flagged as completed in the back office system - Work carried out can be recorded in the back office system - Non-completed check reporting via Coach Manager vehicle utilisation data - Nil defect, outstanding defect and completed defect reporting - Customisable check items and predefined common defects Please note that a current software subscription or maintenance agreement is required for one of our three main systems (Coach Manager, TBS or VMS) to use this app. An installation of Coach Manager Online is required for the Coach Manager integration.

About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

Screenshots

Distinctive Systems Driver App4 screens
Amazon Relay4 screens

Verdict

The call

The clearest difference is rating: Amazon Relay at 4.7 against Distinctive Systems Driver App's 3.2. Amazon Relay also leads on review sentiment (39% vs 10%) and ratings volume (105K vs 6). Distinctive Systems Driver App's advantage is device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Amazon Relay holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 10% of Distinctive Systems Driver App's written reviews are positive against 39% of Amazon Relay's.

UpkeepUpdate frequency

Distinctive Systems Driver App ships an update monthly, Amazon Relay fortnightly. The most recent releases landed on September 14, 2026 and September 25, 2026 respectively.

Scorecard5 real differences · 5 level
Distinctive Systems Driver App versus Amazon Relay: the parameters behind the verdict, then further details
ParameterDistinctive Systems Driver AppAmazon Relay
PriceFreeFree
Rating3.2 (6 ratings)4.7 (105K ratings) — better
Positive reviews10.0% of reviews39.3% of reviews — better
Number of ratings6105K — better
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better16.0
Further details — not scored
Size50 MB345 MB
Age rating4+17+
DeveloperDistinctive Systems LtdAMZN Mobile LLC

Customer experience

Distinctive Systems Driver App

All ratings6 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews20 reviews
Positive10.0%
Neutral15.0%
Negative75.0%

Amazon Relay

All ratings105,206 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews550 reviews
Positive39.3%
Neutral9.8%
Negative50.9%

Bugs and requests

Distinctive Systems Driver App

Not enough reviews yet to summarise bugs or requests.

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

In-app purchases

None

Distinctive Systems Driver App

No in-app purchases

None

Amazon Relay

No in-app purchases

Questions

Is Distinctive Systems Driver App free?
Distinctive Systems Driver App is free to download, with no in-app purchases.
Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Which has better reviews, Distinctive Systems Driver App or Amazon Relay?
Amazon Relay is rated higher. Distinctive Systems Driver App averages 3.2 out of 5 from 6 ratings, while Amazon Relay averages 4.7 from 105K ratings.
Do Distinctive Systems Driver App or Amazon Relay have ads?
Neither Distinctive Systems Driver App nor Amazon Relay shows ads.
Which is updated more often, Distinctive Systems Driver App or Amazon Relay?
Distinctive Systems Driver App ships an update monthly, and Amazon Relay fortnightly. Most recently, Distinctive Systems Driver App was updated on September 14, 2026 and Amazon Relay on September 25, 2026.

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