Distinctive Systems Driver App vs Amazon Relay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Distinctive Systems Driver App
This app allows drivers to manage their daily tasks, including walk-around checks and defect reporting. Drivers can view allocated bookings, access work ticket details, and receive notifications for upcoming jobs. It integrates with back-office systems for seamless communication.
- Daily walk-around checks
- Defect reporting with photos
- View allocated bookings
- Work ticket details
- Driver notifications
- Statutory compliance reporting
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Our all new Driver App is a companion app for Distinctive Systems Coach Manager, Tour Booking System (TBS) and Vehicle Maintenance System (VMS) users. Functionality includes the ability for drivers to perform their daily walk-around checks and report any defects. For users of Coach Manager it also allows drivers to view a list of the bookings they have been allocated to, view the full details of each and be guided through each in driving mode. Key Features: - Securely access an online diary of allocated bookings - View full work ticket details - Live reporting of driver actuals - Driver notifications for upcoming bookings - Receive alerts if a driver sets off late - View driver logs and availability - Step-by-step instructions for each stage of the journey - Complies with all statutory walk-around check recording requirements - Complies with all statutory defect reporting requirements - Workshop automatically notified when new defects are reported - Coach Manager integration keeps traffic office appraised of outstanding defects - Guides the driver through the walk-around check procedure - Records the time taken to complete the check and its GPS location - Predefined common defects for each check item speeds up defect reporting - Free type description and up to four photographs per defect - Defects can be flagged as completed in the back office system - Work carried out can be recorded in the back office system - Non-completed check reporting via Coach Manager vehicle utilisation data - Nil defect, outstanding defect and completed defect reporting - Customisable check items and predefined common defects Please note that a current software subscription or maintenance agreement is required for one of our three main systems (Coach Manager, TBS or VMS) to use this app. An installation of Coach Manager Online is required for the Coach Manager integration.
Amazon Relay
This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.
- Book and manage loads
- Load board for scheduling
- Suggested reloads for efficiency
- Truck-friendly route navigation
- Site-specific facility information
- Digital proof of delivery
- Load history tracking
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The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
Screenshots
Verdict
The clearest difference is rating: Amazon Relay at 4.7 against Distinctive Systems Driver App's 3.2. Amazon Relay also leads on review sentiment (39% vs 10%) and ratings volume (105K vs 6). Distinctive Systems Driver App's advantage is device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Amazon Relay holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 10% of Distinctive Systems Driver App's written reviews are positive against 39% of Amazon Relay's.
Distinctive Systems Driver App ships an update monthly, Amazon Relay fortnightly. The most recent releases landed on September 14, 2026 and September 25, 2026 respectively.
| Parameter | Distinctive Systems Driver App | Amazon Relay |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (6 ratings) | 4.7 (105K ratings) — better |
| Positive reviews | 10.0% of reviews | 39.3% of reviews — better |
| Number of ratings | 6 | 105K — better |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 50 MB | 345 MB |
| Age rating | 4+ | 17+ |
| Developer | Distinctive Systems Ltd | AMZN Mobile LLC |
Customer experience
Distinctive Systems Driver App
Amazon Relay
Bugs and requests
Distinctive Systems Driver App
Not enough reviews yet to summarise bugs or requests.
Amazon Relay
Reported bugs
5 issues- Scanning issues with package barcodes
- Inconsistent check-in/out process
- Navigation routing errors
- App freezes and crashes
- Incorrect load status updates
Requested features
5 requests- Ability to avoid toll roads
- Improved notification system for load changes
- Customizable layout and navigation options
- Integration with Bluetooth barcode scanners
- Offline mode functionality
In-app purchases
Distinctive Systems Driver App
No in-app purchases
Amazon Relay
No in-app purchases
Questions
Is Distinctive Systems Driver App free?
Is Amazon Relay free?
Which has better reviews, Distinctive Systems Driver App or Amazon Relay?
Do Distinctive Systems Driver App or Amazon Relay have ads?
Which is updated more often, Distinctive Systems Driver App or Amazon Relay?
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