MySmartfren vs Prolink mWiFi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySmartfren
Manage your mobile account with ease, including checking balances, topping up, and purchasing data plans. The app also offers features for managing multiple numbers, secure payments, and exclusive rewards. It supports eSIM technology for a digital SIM experience.
- Check balance and top up
- Buy data packages
- Manage multiple numbers
- Secure real-time payments
- Digital SIM (eSIM) support
- Earn and redeem SmartPoin rewards
- Live chat support
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Login with ease and enjoy simplified experience: I. Easily check balance, top up, scan voucher data, or buy data packages. Also get recommendations that suit your needs. II. Add and manage multiple smartfren numbers in one account. III. Auto-login with your smartfren number or email. IV. Peace of mind with secure real-time payments. Enjoy multiple payment options from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards. V. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment. VI. Choose to auto renew plans and save more. Get more with the app: I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number. II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you. III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day. Make your smartphone smarter with Indonesia’s 1st & only Digital SIM (eSIM): I. Enjoy dual SIM smartphone without a physical SIM card II. Special packs with big quota available for devices that support eSIM Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat). For any additional query/support/feedback/suggestion, please contact us via : I. Call : 888 (from smartfren) or 08811223344 (others) II. Email : customercare@smartfren.com III. Instagram/Twitter: @smartfrencare We love your feedback to help us improve.
Prolink mWiFi
Manage your mobile Wi-Fi connection with this app. It offers easy configuration of online settings and allows you to monitor data usage, battery levels, network information, and connected devices. Supports file sharing and SMS status for specific models.
- Monitor mobile data usage
- Check device battery level
- View network operator info
- Track connection signal strength
- See number of connected devices
- File sharing capabilities
- Monitor SMS status
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Prolink mWiFi app provides an overview of your mobile Wi-Fi connection. It allows quick and easy configuration to your online settings and monitor usage/connectivity via the connected iOS devices. User will need to connect the iOS device to the Wi-Fi network of Prolink mobile Wi-Fi in order to access the Prolink mWiFi application. The Prolink mWiFi gives a smart access to users on monitoring: - Mobile data usage (PRT7011L,PRN3006LV and DL-7303) - Mobile Wi-Fi device battery level (PRT7011L) - Mobile network operator information - Connection signal strength level - Number of connected devices - File sharing (PRT7011L and DL-7303) - SMS status This app support the following models PRT7011L-A/B, PRN3006L and DL-7303
Screenshots
Verdict
The clearest difference is rating: MySmartfren at 4.7 against Prolink mWiFi's 2.5. MySmartfren also leads on update cadence (every 2 months vs every 9 months) and ratings volume (356 vs 24). Prolink mWiFi's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (11.0 vs 15.6). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MySmartfren holds the better App Store score, 4.7 against 2.5. That said, the two scores are not equally well evidenced: MySmartfren has 356 ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 26% of MySmartfren's written reviews are positive against 22% of Prolink mWiFi's.
MySmartfren ships an update every 2 months, Prolink mWiFi every 9 months. The most recent releases landed on October 24, 2026 and October 22, 2026 respectively.
| Parameter | MySmartfren | Prolink mWiFi |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (356 ratings) — better | 2.5 (24 ratings) |
| Positive reviews | 26.1% of reviews — better | 22.4% of reviews |
| Number of ratings | 356 — better | 24 |
| Update frequency | Every 2 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 141 MB | 91 MB |
| Age rating | 4+ | 4+ |
| Developer | PT Smartfren Telecom | FIDA INTERNATIONAL(S) PTE LTD |
Customer experience
MySmartfren
Prolink mWiFi
Bugs and requests
MySmartfren
Reported bugs
15 issues- App crashes on startup after update
- App crashes on iPhone 6s after update
- App crashes on iPhone 6
- App crashes on startup
- App crashes every time on open
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- Login fails after update
- Cannot verify SMS code
- Parse error when deactivating data plan
- App doesn't recognize Smartfren number
- Lost information and saved number after update
- App not working on iPhone
- App not working after update
- App not working when asking for Smartfren number
- App not working without KTP numbers
- App not working on iPhone
Requested features
7 requests- Option to stop SMS promos
- Improve English language support
- Fix credit card payment gateway
- Simplify app interface
- Allow account creation without KTP for foreigners
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- Improve customer service responsiveness
- Fix app reverting to Bahasa Indonesia
Prolink mWiFi
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MySmartfren
No in-app purchases
Prolink mWiFi
No in-app purchases
