MySmartfren vs EYESEC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySmartfren
Manage your mobile account with ease, including checking balances, topping up, and purchasing data plans. The app also offers features for managing multiple numbers, secure payments, and exclusive rewards. It supports eSIM technology for a digital SIM experience.
- Check balance and top up
- Buy data packages
- Manage multiple numbers
- Secure real-time payments
- Digital SIM (eSIM) support
- Earn and redeem SmartPoin rewards
- Live chat support
Read full descriptionHide full description
Login with ease and enjoy simplified experience: I. Easily check balance, top up, scan voucher data, or buy data packages. Also get recommendations that suit your needs. II. Add and manage multiple smartfren numbers in one account. III. Auto-login with your smartfren number or email. IV. Peace of mind with secure real-time payments. Enjoy multiple payment options from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards. V. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment. VI. Choose to auto renew plans and save more. Get more with the app: I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number. II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you. III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day. Make your smartphone smarter with Indonesia’s 1st & only Digital SIM (eSIM): I. Enjoy dual SIM smartphone without a physical SIM card II. Special packs with big quota available for devices that support eSIM Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat). For any additional query/support/feedback/suggestion, please contact us via : I. Call : 888 (from smartfren) or 08811223344 (others) II. Email : customercare@smartfren.com III. Instagram/Twitter: @smartfrencare We love your feedback to help us improve.
EYESEC
Manage all your smart home devices from one app. Control security, lighting, air purification, and more with fast connections and remote access. Customize scenes and share device management with family for a seamless smart life.
- Fast device connection
- Real-time remote control
- Abnormal alarm notifications
- Family device sharing
- Customizable scene settings
Read full descriptionHide full description
EYESEC APP provides you a one-stop solution for smart home device management, from security, lighting, air purification and other aspects to meet all your needs for smart life. 1.Extremely fast connection Supports a variety of connection distribution protocols, you can quickly add connections to your smart devices. 2.Remote Control You can view and control your smart devices in real time. Abnormal alarms at home remind you in time, making your life smarter and more worry-free. 3. Family sharing: You can share the management rights of smart home devices with your family members and realize interaction. 4.Customized scene: you can set up the connected home devices according to your needs, adjust the family atmosphere with one click, and make the smart life meet your personalized needs.
Screenshots
Verdict
The clearest difference is review sentiment: EYESEC at 63% against MySmartfren's 26%. EYESEC also leads on monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.7). MySmartfren's advantage is update cadence (every 2 months vs every 17 months) and ratings volume (360 vs 1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EYESEC holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: MySmartfren has 360 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 26% of MySmartfren's written reviews are positive against 63% of EYESEC's.
MySmartfren ships an update every 2 months, EYESEC every 17 months. The most recent releases landed on October 29, 2026 and October 10, 2026 respectively.
| Parameter | MySmartfren | EYESEC |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (360 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 26.1% of reviews | 62.5% of reviews — better |
| Number of ratings | 360 — better | 1 |
| Update frequency | Every 2 months — better | Every 17 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 141 MB | 185 MB |
| Age rating | 4+ | 12+ |
| Developer | PT Smartfren Telecom | SHENZHEN FUTURE YOUPIN NETWORK TECHNOLOGY CO., LTD |
Customer experience
MySmartfren
EYESEC
Bugs and requests
MySmartfren
Reported bugs
15 issues- App crashes on startup after update
- App crashes on iPhone 6s after update
- App crashes on iPhone 6
- App crashes on startup
- App crashes every time on open
Show 10 moreShow fewer
- Login fails after update
- Cannot verify SMS code
- Parse error when deactivating data plan
- App doesn't recognize Smartfren number
- Lost information and saved number after update
- App not working on iPhone
- App not working after update
- App not working when asking for Smartfren number
- App not working without KTP numbers
- App not working on iPhone
Requested features
7 requests- Option to stop SMS promos
- Improve English language support
- Fix credit card payment gateway
- Simplify app interface
- Allow account creation without KTP for foreigners
Show 2 moreShow fewer
- Improve customer service responsiveness
- Fix app reverting to Bahasa Indonesia
EYESEC
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MySmartfren
No in-app purchases
EYESEC
No in-app purchases
