SentriConnect vs Tech Helpline
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SentriConnect
This app provides a managed access system for lockboxes, allowing owners to grant time-limited access and receive detailed usage information. It offers security and dependability for lockbox subscribers.
- Grant time-limited access
- Receive detailed access information
- Managed access system
- Secure and dependable
- Integration with SentriKey Real Estate
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SentriConnect® is a managed access system that allows a SentriLock lockbox owner to grant time limited access to their lockbox providing accurate and detailed access information to the lockbox owner. SentriConnect is a free service to its users providing security and dependability to our SentriLock lockbox subscribers. The user must be granted SentriConnect access by the listing agent via the SentriKey Real Estate system.
Tech Helpline
Connect with your tech support team through calls, email, or live chat. This service is exclusively for members of participating real estate institutions, offering the industry's top tech support in the U.S. and Canada.
- Call tech support analysts
- Open cases via email
- Live chat with analysts
- Exclusive for real estate members
- Industry-leading service
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Connecting with your tech support team just got easier. Download the app and call to speak with an analyst, open a case via email, or chat live with an analyst. Tech Helpline is a available to members of participating real estate institutions. And it is the real estate industry’s No. 1 tech support service in the U.S. and Canada.
Screenshots
Verdict
The clearest difference is rating: Tech Helpline at 5.0 against SentriConnect's 2.2. SentriConnect's advantage is ratings volume (56 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tech Helpline holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: SentriConnect has 56 ratings behind it against 2, so its average is the more settled of the two.
SentriConnect ships an update every 6 weeks, Tech Helpline every 2 months. The most recent releases landed on October 15, 2026 and October 3, 2026 respectively.
| Parameter | SentriConnect | Tech Helpline |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (56 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 2.5% of reviews | — |
| Number of ratings | 56 — better | 2 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 47 MB | 49 MB |
| Age rating | 4+ | 17+ |
| Developer | SentriLock | Florida Association of Realtors |
Customer experience
SentriConnect
Tech Helpline
In-app purchases
SentriConnect
No in-app purchases
Tech Helpline
No in-app purchases
