Novadontics vs eClinicalTouch 3.9
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Novadontics
This electronic health record system helps dental practices manage patient information, clinical charting, billing, and revenue cycle. It offers features like e-prescribing, cloud imaging, scheduling, eligibility checks, and a patient portal. Integrated telehealth and vital measurement flowsheets enhance patient care and remote consultations.
- Electronic health records management
- Patient intake and clinical charting
- Billing and revenue cycle management
- E-prescribing (including EPCS)
- Cloud-based imaging solution
- Integrated telehealth software
- Patient portal and eligibility checks
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About Novadontics Novadontics iPad compatible EHR (electronic health record) allows dental practices to manage patient intake, patient care, clinical charting, billing, and revenue cycle management. It includes e-prescribing, cloud-based imaging solution, scheduling tools, real-time patient eligibility checks and a patient portal. Any prescription, including EPCS (Electronic Prescription for Controlled Substances), can be sent electronically on a desktop or iPad with our eRx functionality. Vital measurements flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time. Providers can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. Providers can also take advantage of Novodontics integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. For more information, please visit www.novadontics.com. Inquires: 888.838.6682 team@novadontics.com
eClinicalTouch 3.9
This app offers medical professionals a portable and convenient way to access and manage patient records, diagnostic tools, and data analytics. It allows for secure data capture, claim generation, and features like telehealth and CPOE, all from an iPad.
- Access patient records
- Create new encounters
- Conduct telehealth visits
- Use CPOE functions
- Review labs and imaging
- Refill prescriptions
- Document OB flowsheets
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***NOTE:You Must Upgrade your EMR server to V11.52.153+ and above*** eClinicalTouch 3.9 puts eClinicalWorks users, who have upgraded their EMR server to the latest version, on the leading edge of healthcare innovation, combining the convenience, functionality, and portability of an iPad with the industry-leading functionality of eClinicalWorks. Medical professionals enjoy intuitive, cloud-based navigation and complete access to patient records, diagnostic tools, and data analytics. With secure data capture and unparalleled functionality, eClinicalTouch is your best choice for portable Electronic Health Records solutions, designed specifically with provider and nurse documentation in mind. And the information you capture automatically generates a claim on the practice management side of the comprehensive eClinicalWorks system. Experience the power, innovation, and convenience of eClinicalWorks – anytime you need it, wherever your busy schedule takes it. eClinicalTouch contains the most-used features of the eClinicalWorks EMR, allowing you to: * Enter new patient records * Create new encounters * Conduct telephone encounters * Conduct a televisit from your iPad * Work the office visit screen * View and enter Progress Notes * Record vital signs * Use the full functions of CPOE * Access the ICW panel throughout the app * Review labs, imaging, and procedure results * Refill prescriptions * Document OB flowsheets * Enable for voice and eClinicalWorks Scribe * Use the built-in iPad camera to assist in documenting Progress Notes eClinicalTouch 3.9 will not work for customers who are on older versions of the EMR. Please contact support for more information.
Screenshots
Verdict
The clearest difference is review sentiment: Novadontics at 100% against eClinicalTouch 3.9's 12%. Novadontics also leads on rating (4.9 vs 1.9) and update cadence (every 3 weeks vs every 6 weeks). eClinicalTouch 3.9's advantage is ratings volume (78 vs 23) and iOS requirement (13.6 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Novadontics holds the better App Store score, 4.9 against 1.9. Both are backed by a comparable volume of ratings — 23 and 78 respectively. Written reviews point the same way: 100% of Novadontics's written reviews are positive against 12% of eClinicalTouch 3.9's.
Novadontics ships an update every 3 weeks, eClinicalTouch 3.9 every 6 weeks. The most recent releases landed on October 24, 2026 and October 20, 2026 respectively.
| Parameter | Novadontics | eClinicalTouch 3.9 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (23 ratings) — better | 1.9 (78 ratings) |
| Positive reviews | 100.0% of reviews — better | 12.2% of reviews |
| Number of ratings | 23 | 78 — better |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPad |
| Requires iOS | 17.0 | 13.6 — better |
| Further details — not scored | ||
| Size | 42 MB | 231 MB |
| Age rating | 17+ | 17+ |
| Developer | Novadontics, LLC | eClinicalWorks LLC |
Customer experience
Novadontics
eClinicalTouch 3.9
Bugs and requests
Novadontics
Not enough reviews yet to summarise bugs or requests.
eClinicalTouch 3.9
Reported bugs
24 issues- App crashes frequently
- App freezes
- App logs out unexpectedly
- App is slow to respond
- Black screen when charting notes
Show 19 moreShow fewer
- Loss of patient photos and documentation due to crashes
- Inoperability when switching between devices
- Login issues after updates
- Cannot edit telephone encounters
- Medication history is missing
- Cannot prescribe controlled substances
- Medication reconciliation is difficult
- Biometric settings not saving
- Issues with refilling medications
- Problems with logging in after upgrades
- App not supporting latest iOS versions
- Web app has bugs
- iOS version is awkward
- Does not emulate web version well
- Frequent freezes
- Disappointment in promised features that don’t work
- App quits when viewing documents
- Crashes when editing merged physical exam
- Kicks user out of system, locks chart
Requested features
22 requests- Improve microphone sensitivity adjustment
- Messenger to work on iPad
- Import more documents besides photos (PDFs, etc.)
- Fix bugs related to editing merged physical exam
- Enable editing of telephone encounters
Show 17 moreShow fewer
- Restore missing medication history
- Improve app stability
- Fix issues with logging out
- Improve tech support responsiveness and knowledge
- Allow prescription of controlled substances
- Simplify medication reconciliation
- Ensure biometric settings are saved
- Synchronize old app features with new app
- Fix issues with logging in after upgrades
- Make app functional and efficient
- Improve documentation process
- Fix bugs in iOS and PC versions
- Make the app user-friendly
- Improve web app emulation
- Fix issues with switching between devices
- Make login credentials consistent across devices
- Fix bugs before releasing new versions
In-app purchases
Novadontics
No in-app purchases
eClinicalTouch 3.9
No in-app purchases
Questions
Is Novadontics free?
Is eClinicalTouch 3.9 free?
Which has better reviews, Novadontics or eClinicalTouch 3.9?
Do Novadontics or eClinicalTouch 3.9 have ads?
Which is updated more often, Novadontics or eClinicalTouch 3.9?
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