HEALTHConnect (HC) vs Ascend EVV
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HEALTHConnect (HC)
This app provides individuals and families with real-time access to their health information and services. It allows users to securely message their care team, review lab results, request prescription renewals, and access a comprehensive overview of their medical history.
- Secure messaging with providers
- View lab results
- Request prescription renewals
- Access medical history
- Manage immunizations and medications
- Set up biometric login
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Powered by MU Health Care, HEALTHConnect is designed to help individuals and families stay informed, stay educated and take a more active role in their health. Through the HEALTHConnect mobile app, you have real-time, easy access to your latest health care information and the services needed to plan, understand and engage in your care. After you create your online HEALTHConnect account, simply sign into the mobile app with your username and password. You can also set up Touch or Face ID to avoid typing your username and password again. Once logged in, you can connect with your care team using the following methods: • Securely message your provider • Review lab results • Request prescription renewals • Access medical information including your allergies, immunizations, medications, most recent vital signs, and more If you need assistance accessing your existing account, visit https://tinyurl.com/yxvphpfo for support options. Contact your provider directly regarding questions about your health record. Personal health inquiries or concerns posted as comments in the App Store cannot be addressed.
Ascend EVV
This mobile application provides a simple interface for home healthcare providers to capture essential data during patient visits. It facilitates clocking in and out of visits, recording caregiver location, and documenting visit details for compliance and record-keeping.
- Clock in/out of home visits
- Capture caregiver location
- Document visit details
- Electronic Visit Verification (EVV)
- Compliance with CURES Act
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The Ascend healthcare solutions platform by Blue Summit Software is a complete EVV, billing and payroll solution for Home Healthcare providers. EVV is an integral component of this wholistic approach to home healthcare and required by the CURES act. As such, we are proud to offer the Ascend EVV mobile app to provide a simple, easy to use interface for capturing important data for home visits that are required in today's healthcare industry for proper government accountability and record keeping. With Ascend EVV, users can easily clock in and out of home visits, capture the location of the caregiver, and provide documentation for the visit.
Screenshots
Verdict
The clearest difference is rating: Ascend EVV at 3.1 against HEALTHConnect (HC)'s 1.8. Ascend EVV also leads on review sentiment (58% vs 19%) and update cadence (every 5 weeks vs every 8 months). HEALTHConnect (HC)'s advantage is iOS requirement (13.2 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ascend EVV holds the better App Store score, 3.1 against 1.8. Both are backed by a comparable volume of ratings — 18 and 7 respectively. Written reviews point the same way: 19% of HEALTHConnect (HC)'s written reviews are positive against 58% of Ascend EVV's.
HEALTHConnect (HC) ships an update every 8 months, Ascend EVV every 5 weeks. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.
| Parameter | HEALTHConnect (HC) | Ascend EVV |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (18 ratings) | 3.1 (7 ratings) — better |
| Positive reviews | 18.5% of reviews | 58.3% of reviews — better |
| Number of ratings | 18 — better | 7 |
| Update frequency | Every 8 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.2 — better | 15.0 |
| Further details — not scored | ||
| Size | 37 MB | 44 MB |
| Age rating | 17+ | 4+ |
| Developer | University of Missouri | Blue Summit Software, LLC |
Customer experience
HEALTHConnect (HC)
Ascend EVV
Bugs and requests
HEALTHConnect (HC)
Reported bugs
30 issues- App never loads
- App is slow
- Face ID issues
- App crashes
- Face ID lockout
Show 25 moreShow fewer
- Messages not loading
- Message deletion issues
- App not working on devices
- Login issues
- Face ID attempts limit
- App freezes
- Add to calendar button broken
- Notifications not working
- Face ID disappearing
- Error messages
- Technical difficulties
- Security alerts
- App doesn't open
- System error
- Navigation issues
- Timed out errors
- App locks up
- Cannot read notes (too small)
- Cannot zoom in
- Cannot back out of notes
- App freezes in notes
- Cannot recover from errors without restart
- App locks phone
- Uninstall/reinstall doesn't always fix issues
- Other apps connect fine, this one doesn't
Requested features
23 requests- Improve response time
- Update the app
- Fix intermittent Face ID problems
- Allow bulk deletion of messages
- Make Face ID more reliable
Show 18 moreShow fewer
- Fix Face ID lockout issues
- Allow users to set the landing screen
- Make the three-line icon bigger or change it
- Allow answering questions for scheduling appointments
- Fix the Covid assessment tool obstruction
- Allow viewing all past appointments
- Make the app prettier and more professional
- Interface with Apple Health
- Interface with provider systems
- Make provider notes accessible via a database
- Fix the 'add to calendar' button
- Make text bigger or allow size changes
- Bring back Face ID
- Improve navigation back from 404 errors
- Fix app freezing issues
- Change default opening screen from reports
- Fix system errors
- Improve app stability
Ascend EVV
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HEALTHConnect (HC)
No in-app purchases
Ascend EVV
No in-app purchases
Questions
Is HEALTHConnect (HC) free?
Is Ascend EVV free?
Which has better reviews, HEALTHConnect (HC) or Ascend EVV?
Do HEALTHConnect (HC) or Ascend EVV have ads?
Which is updated more often, HEALTHConnect (HC) or Ascend EVV?
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