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HEALTHConnect (HC)

HEALTHConnect (HC)

Powered by MU Health Care

18 ratings
54 reviews
🏥 Medical
Free

Details

Released
May 22, 2017
Updated
April 9, 2024

Developer

University of Missouri
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About

This app provides individuals and families with real-time access to their health information and services. It allows users to securely message their care team, review lab results, request prescription renewals, and access a comprehensive overview of their medical history.

✓Secure messaging with providers
✓View lab results
✓Request prescription renewals
✓Access medical history
✓Manage immunizations and medications
✓Set up biometric login
Show original description

What users say about HEALTHConnect (HC)

Reviews of HEALTHConnect (HC) are mostly negative: the Medical app is rated 1.8/5 from 18 App Store ratings. What users like most: easy to use (for some), all info available (for some). Top complaints: app never loads, slow response time. Summarized from real user reviews.

Positive things

  • 👍Easy to use (for some)
  • 👍All info available (for some)
  • 👍Easy to reach out to healthcare team (for some)
  • 👍Great for communication with doctor
  • 👍Can message providers faster than calling
  • 👍Handy for accessing medical records
  • 👍Can view and schedule appointments
  • 👍Can email doctors from phone
  • 👍Works to message providers
  • 👍Great for communication
  • 👍Can see doctor's notes

Negative things

  • 🐛App never loads
  • 🐛Slow response time
  • 🐛Quality has declined significantly
  • 🐛Intermittent Face ID problems
  • 🐛App just says loading
  • 🐛No access
  • 🐛Web version doesn't sign in sometimes
  • 🐛Too many failed Face ID attempts
  • 🐛App crashes on sign in
  • 🐛App is completely bugged
  • 🐛Face ID locks out after one failed try
  • 🐛Have to re-enter login info
  • 🐛Deleting old messages is time-consuming
  • 🐛App is useless
  • 🐛App will not work on devices
  • 🐛Can't use facial recognition/touch to sign in
  • 🐛Can't send messages to doctors
  • 🐛Few message options
  • 🐛Face ID keeps stopping
  • 🐛Worthless app
  • 🐛Add to calendar button not working
  • 🐛Slow and not useful
  • 🐛Messages never open or are blank
  • 🐛Trying to delete messages takes ages
  • 🐛Not user friendly or intuitive
  • 🐛Covid assessment tool in the way
  • 🐛Unable to view all past appointments
  • 🐛App doesn't look professional
  • 🐛Full of glitches and bugs
  • 🐛Not easy to use
  • 🐛Badge notification issues
  • 🐛Can't remember password
  • 🐛Primarily a wrapper for webpage
  • 🐛Mobile interface not great
  • 🐛App stays on loading page
  • 🐛App won't log in
  • 🐛Stuck on loading screen
  • 🐛Doesn't work
  • 🐛Text too small, not accessible
  • 🐛Lost ability to sign in with TouchID
  • 🐛Not receiving app notifications
  • 🐛Face ID here and gone
  • 🐛App is a little slow to obtain lab results
  • 🐛Nothing works
  • 🐛Error messages
  • 🐛Technical difficulties
  • 🐛Security alerts
  • 🐛Updates made app worse
  • 🐛Can no longer message doctor
  • 🐛Can no longer request prescription refills
  • 🐛Still have trouble getting on the app
  • 🐛Have to go to a computer
  • 🐛App just doesn't work
  • 🐛Back to signing in online
  • 🐛Slow logging in
  • 🐛Takes forever to see profile
  • 🐛So many crashes and errors
  • 🐛Worst problem getting app onto phone/iPad/computer
  • 🐛System error every time
  • 🐛Won't work
  • 🐛Rarely works at all
  • 🐛Easier to use web version
  • 🐛Never loads
  • 🐛Locks up
  • 🐛Timed out, says retry
  • 🐛Horrible app state
  • 🐛Can't read notes (too small)
  • 🐛Can't zoom in
  • 🐛Can't back out of notes
  • 🐛App freezes up in notes
  • 🐛Fails to open most of the time
  • 🐛Locks up and prevents going back
  • 🐛Defaults opening screen to old lab result
  • 🐛Have to restart phone to recover
  • 🐛Slow and locks up phone
  • 🐛Uninstall/reinstall doesn't always work
  • 🐛Other apps don't have trouble connecting
See all reviews

What's New in HEALTHConnect (HC)

102.1.20

April 9, 2024

Maintenance and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

worst app I’ve ever used

app doesn’t work, site doesn’t work, (and neither has worked for months) literally no way to access any of my records
Eexophor

App billing issues

Billing payments stinks you pay bill and can’t see your payment info due to getting blocked by some pop bubble and then when you try to get it again it wants you to login again while I am still logged into it. It needs to preform better and be better.
MMCookie79

Ok

Wish the login process was easier. Forget trying to rest your password , It takes weeks. You will have better luck going online . But would be nice to us the app
Ggab4357

Forever loading

App continuously is loading and doesn’t actually log you in. It used to work and now it doesn’t. Trash app
CCoveredByJesus8788

Loading issues

It never loads. It’s so irritating how drs will only send messages via portal but I can never get the message to load
JJojo83747
See 49 more reviews

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User experience

🐞

Reported Bugs

30 issues

App never loads

Bug

App is slow

Bug

Face ID issues

Bug

App crashes

Bug

Face ID lockout

Bug

Messages not loading

Bug

Message deletion issues

Bug

App not working on devices

Bug

Login issues

Bug

Face ID attempts limit

Bug

App freezes

Bug

Add to calendar button broken

Bug

Notifications not working

Bug

Face ID disappearing

Bug

Error messages

Bug

Technical difficulties

Bug

Security alerts

Bug

App doesn't open

Bug

System error

Bug

Navigation issues

Bug

Timed out errors

Bug

App locks up

Bug

Cannot read notes (too small)

Bug

Cannot zoom in

Bug

Cannot back out of notes

Bug

App freezes in notes

Bug

Cannot recover from errors without restart

Bug

App locks phone

Bug

Uninstall/reinstall doesn't always fix issues

Bug

Other apps connect fine, this one doesn't

Bug
✨

Requested Features

23 requests

Improve response time

Feature

Update the app

Feature

Fix intermittent Face ID problems

Feature

Allow bulk deletion of messages

Feature

Make Face ID more reliable

Feature

Fix Face ID lockout issues

Feature

Allow users to set the landing screen

Feature

Make the three-line icon bigger or change it

Feature

Allow answering questions for scheduling appointments

Feature

Fix the Covid assessment tool obstruction

Feature

Allow viewing all past appointments

Feature

Make the app prettier and more professional

Feature

Interface with Apple Health

Feature

Interface with provider systems

Feature

Make provider notes accessible via a database

Feature

Fix the 'add to calendar' button

Feature

Make text bigger or allow size changes

Feature

Bring back Face ID

Feature

Improve navigation back from 404 errors

Feature

Fix app freezing issues

Feature

Change default opening screen from reports

Feature

Fix system errors

Feature

Improve app stability

Feature

FAQ

What does HEALTHConnect do?

HEALTHConnect is a mobile application designed to give individuals and families easy, real-time access to their health care information and services. It empowers users to take a more active role in managing their health by providing tools to communicate with their care team and review important medical data.

What are the key features of HEALTHConnect?

Key features include securely messaging your healthcare provider, reviewing lab results, requesting prescription renewals, and accessing your medical information such as allergies, immunizations, medications, and vital signs. You can also set up Touch or Face ID for quick login.

Is HEALTHConnect free to use?

Yes, the HEALTHConnect app is free to download and use. There are no in-app purchases or advertisements mentioned in the application's description.

Who is the target audience for HEALTHConnect?

This app is intended for individuals and families who want to stay informed about their health, educate themselves on medical matters, and actively participate in their healthcare journey. It's particularly useful for those who need convenient access to their medical records and communication channels with their providers.

How do I get support for HEALTHConnect?

For assistance with accessing your existing HEALTHConnect account, you can visit the provided support link: https://tinyurl.com/yxvphpfo. For specific questions about your health record or personal health inquiries, it is recommended to contact your provider directly.