mySafeTouch vs JaxLibrary
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mySafeTouch
Control your home security and automation system remotely. Arm/disarm your system, view cameras, manage locks and lights, and adjust thermostats. Receive personalized alerts for various events, ensuring peace of mind and convenience.
- Remote arm/disarm security system
- View live/stored camera footage
- Lock/unlock doors remotely
- Control lights remotely
- Set smart thermostat schedules
- View system history and events
- Personalized event notifications
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SafeTouch Security makes it easier than ever before to access and control your security system and home automation with the NEW, mySafeTouch app. Combined with our two-way voice verification for prioritized police dispatches and crash and smash technology, the mySafeTouch app provides the most interactive and user friendly system on the market. This app is available for Apple iPhone, iPad. The mySafeTouch app allows you to: - Arm and disarm your security system remotely - Access your security cameras to view live or stored footage - Lock or unlock doors, great for house sitters or guests - Turn lights on and off from wherever you are - Set heating and cooling schedules on a smart thermostat to save money on your power bill - View recent system history and events Here are just a few of the events that the mySafeTouch app allows you to receive personalized notifications to alert you with: - Any alarm event - A reminder to arm the system, in case if it is forgotten - A door or window being left open for too long - Arming and disarming notifications, letting you know who and when someone, armed or disarmed the system - Temperature changes of more than a few degrees inside - Someone is attempting to fraudulently login to your system - and so many many more....
JaxLibrary
Manage your Jacksonville Public Library account on your mobile device. Search the library's catalog, renew borrowed items, and place holds on books and other materials.
- Manage library account
- Search catalog
- Renew books
- Place holds
- Mobile access
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Access Jacksonville Public Library from your iPhone, iPad or iPod Touch. Manage your account, search the catalogue, renew and reserve books.
Screenshots
Verdict
mySafeTouch and JaxLibrary both sit at 3.8 stars, but that hides the real split: 31% of mySafeTouch's written reviews are positive against 13% of JaxLibrary's. mySafeTouch also leads on ratings volume (163 vs 34). JaxLibrary's advantage is iOS requirement (15.6 vs 17.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
JaxLibrary holds the better App Store score, 4.0 against 3.8. Both are backed by a comparable volume of ratings — 163 and 34 respectively. Written reviews complicate that: 31% of mySafeTouch's written reviews are positive against 13% of JaxLibrary's, so the app with the better star average is not the one people write more warmly about.
mySafeTouch ships an update every 2 months, JaxLibrary every 3 months. The most recent releases landed on October 16, 2026 and October 4, 2026 respectively.
| Parameter | mySafeTouch | JaxLibrary |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (163 ratings) | 4.0 (34 ratings) — better |
| Positive reviews | 31.4% of reviews — better | 12.5% of reviews |
| Number of ratings | 163 — better | 34 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 362 MB | 50 MB |
| Age rating | 4+ | 17+ |
| Developer | Safetouch Inc. | City of Jacksonville, FL |
Customer experience
mySafeTouch
JaxLibrary
Bugs and requests
mySafeTouch
Reported bugs
26 issues- App is incredibly slow
- App takes 30 seconds to 2 minutes to complete functions
- App never wants to open or takes forever to show camera activity
- App is flooded with errors
- App keeps logging you out
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- App is becoming miserable to use
- Two-factor authentication issues with facial recognition/passcode
- Cameras sometimes work and sometimes don't
- Camera spins and buffers
- Alarm doesn't work half the time
- Camera constantly doesn't work, goes offline
- Unable to set up for the first time, password reset loop
- Camera issues, not able to view 24/7 footage
- Weather section shows incorrect area
- App sometimes does not arm
- Apple Watch app stops working/shuts down
- Regular device connection problems
- Unable to successfully change device settings
- Doorbell video won't come up
- Clips missing, doesn't save all triggers
- No option to update WiFi password
- Live video requires constant refreshing
- App can sometimes function at a slow pace
- Cannot find the toolbar
- App doesn't give option to sign up
- Rarely works correctly
Requested features
12 requests- Improve app speed
- Add scheduling features for arming/disarming
- Geo-arming capability
- Panic button in the app
- Snooze function for camera notifications
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- Apple Watch app functionality
- Improve user interface for multiple properties
- Add a user manual
- Allow downloading printed bills
- Constant live video feed without refreshing
- Improve setup function for doorbell
- Option to update WiFi password easily
JaxLibrary
Not enough reviews yet to summarise bugs or requests.
In-app purchases
mySafeTouch
No in-app purchases
JaxLibrary
No in-app purchases
Questions
Is mySafeTouch free?
Is JaxLibrary free?
Which has better reviews, mySafeTouch or JaxLibrary?
Do mySafeTouch or JaxLibrary have ads?
Which is updated more often, mySafeTouch or JaxLibrary?
Other comparisons
