mySafeTouch vs Alula Security
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mySafeTouch
Control your home security and automation system remotely. Arm/disarm your system, view cameras, manage locks and lights, and adjust thermostats. Receive personalized alerts for various events, ensuring peace of mind and convenience.
- Remote arm/disarm security system
- View live/stored camera footage
- Lock/unlock doors remotely
- Control lights remotely
- Set smart thermostat schedules
- View system history and events
- Personalized event notifications
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SafeTouch Security makes it easier than ever before to access and control your security system and home automation with the NEW, mySafeTouch app. Combined with our two-way voice verification for prioritized police dispatches and crash and smash technology, the mySafeTouch app provides the most interactive and user friendly system on the market. This app is available for Apple iPhone, iPad. The mySafeTouch app allows you to: - Arm and disarm your security system remotely - Access your security cameras to view live or stored footage - Lock or unlock doors, great for house sitters or guests - Turn lights on and off from wherever you are - Set heating and cooling schedules on a smart thermostat to save money on your power bill - View recent system history and events Here are just a few of the events that the mySafeTouch app allows you to receive personalized notifications to alert you with: - Any alarm event - A reminder to arm the system, in case if it is forgotten - A door or window being left open for too long - Arming and disarming notifications, letting you know who and when someone, armed or disarmed the system - Temperature changes of more than a few degrees inside - Someone is attempting to fraudulently login to your system - and so many many more....
Alula Security
This app provides smart home security and control, allowing users to set custom rules for real-time notifications and automate smart devices. It offers cloud video services for secure storage and remote access to camera feeds, simplifying home management and security.
- Real-time notifications for doors, windows, and motion
- Event-based Scenes and Recipes for device automation
- Customizable home security zone configurations
- Cloud video storage and remote access
- Support for a wide range of IP cameras
- Intuitive and reliable smart control
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About Alula At Alula, we believe that the best security solution is provided by the professional security dealer. And we know that today’s security customer expects more than just basic security. In order to deliver the best experience for the needs of today’s modern security customer, you need to design and develop the hardware, software, and services for a complete, end-to-end professional security system for the professional security dealer. The thoughtful technology in our products are designed to keep up with a changing world. Intuitive. Reliable. Innovative. Simplifying your business while saving you money. It’s what you deserve and what people expect. And we’re only scratching the surface of possibilities. Keeping people and property safe is your business. At Alula, creating the tools and support you need to do that, is in our DNA. It’s your home, you set the rules. The Alula App gives you what you deserve, reliability and control. Set rules for real-time notifications. Know instantly when doors and windows are opened or when motion is detected. Technology at your pace With event based “Scenes” and “Recipes”, your smart devices can support your way of life. Adjust the entire atmosphere in your home based on your day to day routines. Lights, cameras, garage doors and thermostats can adjust to great you in the morning or when you arrive back home in the evenings. Alula Home Security Zone Configurations Alula uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. Customize your own zone configurations. Cloud Video Services Alula Cloud is an easy-to-use and affordable cloud video solution designed for businesses and homeowners. Now your customers can keep an eye on their home or business with the comfort of knowing their video is securely stored and can be retrieved from anywhere. - Cost Effective: Why purchase expensive hardware storage, especially if there are multiple sites that need surveillance. Easily manage all camera from one platform. - Easy to Use: Built for users who do not want to bother with complicated and expensive systems, with simple setup for dealers. - Flexible Camera Support: Alula Cloud video works with the largest number of leading IP Cameras. Select the right camera for each customer.
Screenshots
Verdict
The clearest difference is rating: Alula Security at 4.8 against mySafeTouch's 3.8. Alula Security also leads on ratings volume (27K vs 163) and update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Alula Security holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: Alula Security has 27K ratings behind it against 163, so its average is the more settled of the two. Written reviews point the same way: 31% of mySafeTouch's written reviews are positive against 43% of Alula Security's.
mySafeTouch ships an update every 2 months, Alula Security every 2 weeks. The most recent releases landed on September 29, 2026 and October 2, 2026 respectively.
| Parameter | mySafeTouch | Alula Security |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (163 ratings) | 4.8 (27K ratings) — better |
| Positive reviews | 31.4% of reviews | 42.7% of reviews — better |
| Number of ratings | 163 | 27K — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, Apple Watch |
| Requires iOS | 17.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 362 MB | 273 MB |
| Age rating | 4+ | 4+ |
| Developer | Safetouch Inc. | Alula Holdings, LLC |
Customer experience
mySafeTouch
Alula Security
User reviews
mySafeTouch
From 163 App Store ratingsWhat we love
- 👍 Easy to use system
- 🔒 Secure system
- 👍 Great customer support (sometimes)
- 👍 Handy for arming/disarming remotely
- 👍 Good for checking cameras
Room to improve
- 🐛 App is incredibly slow
- 🐛 App never wants to open
- 🐛 Too difficult to navigate
- 🐛 Flooded with errors
- 🐛 Mediocre security products fail
Alula Security
From 27K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient remote access
- 👍 Useful notifications
- 🚀 Simple and versatile operation
Room to improve
- 🐛 Frequent app crashes
- 🐛 Connectivity issues
- 🐛 Delayed notifications and camera feeds
- 🐛 Unreliable app performance
- 🐛 Blank screens and login issues
Bugs and requests
mySafeTouch
Reported bugs
26 issues- App is incredibly slow
- App takes 30 seconds to 2 minutes to complete functions
- App never wants to open or takes forever to show camera activity
- App is flooded with errors
- App keeps logging you out
Show 21 moreShow fewer
- App is becoming miserable to use
- Two-factor authentication issues with facial recognition/passcode
- Cameras sometimes work and sometimes don't
- Camera spins and buffers
- Alarm doesn't work half the time
- Camera constantly doesn't work, goes offline
- Unable to set up for the first time, password reset loop
- Camera issues, not able to view 24/7 footage
- Weather section shows incorrect area
- App sometimes does not arm
- Apple Watch app stops working/shuts down
- Regular device connection problems
- Unable to successfully change device settings
- Doorbell video won't come up
- Clips missing, doesn't save all triggers
- No option to update WiFi password
- Live video requires constant refreshing
- App can sometimes function at a slow pace
- Cannot find the toolbar
- App doesn't give option to sign up
- Rarely works correctly
Requested features
12 requests- Improve app speed
- Add scheduling features for arming/disarming
- Geo-arming capability
- Panic button in the app
- Snooze function for camera notifications
Show 7 moreShow fewer
- Apple Watch app functionality
- Improve user interface for multiple properties
- Add a user manual
- Allow downloading printed bills
- Constant live video feed without refreshing
- Improve setup function for doorbell
- Option to update WiFi password easily
Alula Security
Reported bugs
5 issues- Notification count not clearing
- Camera feeds not loading in landscape mode
- App freezing when phone is horizontal
- Incompatibility with iOS 17
- Inability to reset password
Requested features
5 requests- Dark mode option
- Customizable notification sounds
- Ability to record video before/after motion events
- Thermostat scheduling
- Apple Watch and CarPlay integration
In-app purchases
mySafeTouch
No in-app purchases
Alula Security
No in-app purchases
Questions
Is mySafeTouch free?
Is Alula Security free?
Which has better reviews, mySafeTouch or Alula Security?
Do mySafeTouch or Alula Security have ads?
Which is updated more often, mySafeTouch or Alula Security?
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