Connect Oshkosh vs HP Support Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Connect Oshkosh
Report neighborhood concerns like potholes and light outages directly to city staff. Track the progress of reported issues and view those already submitted in your area. Receive immediate updates as city staff work to resolve problems.
- Report neighborhood concerns
- Track issue progress
- View issues in your area
- Receive immediate updates
- Direct connection with city staff
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Connect Oshkosh allows for citizens to connect directly with City of Oshkosh staff to efficiently and effectively address neighborhood concerns like potholes and light outages. You can track issues from start to finish and view other issues in your area that have already been reported. City staff will update issues as the progress develops and you will see those updates immediately.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Screenshots
Verdict
The clearest difference is review sentiment: Connect Oshkosh at 67% against HP Support Assistant's 6%. Connect Oshkosh also leads on rating (4.0 vs 2.2). HP Support Assistant's advantage is ratings volume (238 vs 20) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Connect Oshkosh holds the better App Store score, 4.0 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 67% of Connect Oshkosh's written reviews are positive against 6% of HP Support Assistant's.
Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.
| Parameter | Connect Oshkosh | HP Support Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (20 ratings) — better | 2.2 (238 ratings) |
| Positive reviews | 66.7% of reviews — better | 6.1% of reviews |
| Number of ratings | 20 | 238 — better |
| Update frequency | Every 4 months | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 145 MB | 18 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Oshkosh | HP Inc. |
Customer experience
Connect Oshkosh
HP Support Assistant
Bugs and requests
Connect Oshkosh
Not enough reviews yet to summarise bugs or requests.
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
In-app purchases
Connect Oshkosh
No in-app purchases
HP Support Assistant
No in-app purchases
Questions
Is Connect Oshkosh free?
Is HP Support Assistant free?
Which has better reviews, Connect Oshkosh or HP Support Assistant?
Do Connect Oshkosh or HP Support Assistant have ads?
Which is updated more often, Connect Oshkosh or HP Support Assistant?
Other comparisons
