Fix vs Brightspeed
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Fix
Report local issues like broken streetlights or potholes directly to city employees. Submit requests with photos and track their resolution progress. Help improve your community by highlighting areas that need attention.
- Submit service requests
- Attach photos to reports
- Track request progress
- Forward issues to departments
- Community improvement reporting
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Do you ever see anything – a broken street light or a pothole – that you wish Wilson employees would address? Fix-It Wilson allows you to submit a request, even photos that will be forwarded to the right department. Then you can track the progress until the problem is resolved. Download the app today to get started!
Brightspeed
Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.
- Secure login with Touch ID/Face ID
- Track installation and appointments
- Manage payments and plans
- Live support and troubleshooting
- Test network speed
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Meet the Brightspeed app—everything you need to manage your Brightspeed account from virtually anywhere. From easy log-in to tracking your installation, get ready for the service you deserve from the internet you can depend on. Check out these great features: • Quickly and easily log in using Touch ID or Face ID. • Track and manage your Brightspeed appointments. • Track your payments and view or change your plan. • Get live support and troubleshooting tips. • View and test your network’s speed.
Screenshots
Verdict
The clearest difference is review sentiment: Fix at 100% against Brightspeed's 4%. Fix also leads on rating (5.0 vs 4.0) and iOS requirement (13.0 vs 15.6). Brightspeed's advantage is ads (none vs shown) and update cadence (every 2 weeks vs every 5 months). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Fix holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: Brightspeed has 3.8K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 100% of Fix's written reviews are positive against 4% of Brightspeed's.
Fix ships an update every 5 months, Brightspeed every 2 weeks. The most recent releases landed on October 5, 2026 and October 14, 2026 respectively.
| Parameter | Fix | Brightspeed |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | 4.0 (3.8K ratings) |
| Positive reviews | 100.0% of reviews — better | 4.1% of reviews |
| Number of ratings | 3 | 3.8K — better |
| Update frequency | Every 5 months | Every 2 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 23 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Greenlight Community Broadband | Connect Holding II LLC |
Customer experience
Fix
Brightspeed
Bugs and requests
Fix
Not enough reviews yet to summarise bugs or requests.
Brightspeed
Reported bugs
3 issues- App crashes and freezes
- Login and account access issues
- Inability to view bills or make payments through the app
Requested features
3 requests- Ability to manage devices and internet settings from the app
- More transparency in billing and service credits
- Improved app functionality and stability
In-app purchases
Fix
No in-app purchases
Brightspeed
No in-app purchases
