Customer Connections vs Kenect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Customer Connections
Enable texting on your main business phone number to increase customer engagement and conversion. This app also features photo sharing for customer loyalty and social proof, and a system to consistently grow online reviews for better local SEO.
- Enable texting on main business number
- Increase prospect-to-customer conversion
- Photo with Purchase feature
- Automatic Facebook posting
- Encourage customer photo sharing
- Grow online reviews
- Improve Local SEO
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The rise in telemarketing and SPAM calls has lead to consumers rejecting more and more business calls. Both prospects and consumers prefer texting a business at their leisure instead of calling. Now you can enable texting on your main business phone number and increase prospect-to-customer conversion ratio. Customer Connections also includes a Photo with Purchase feature that texts customers a picture at time of purchase. A picture is worth a thousand words and preserving their happy moment with your business increases customer loyalty. We automatically post the photo to your business Facebook page, which adds great 'social proof' content. Then, we increase your reach to prospects by asking customers to share the happy photo of their purchase with friends and family. In addition, Customer Connections grows online reviews. 95% of shoppers read online reviews before buying, 93% of consumers use reviews to determine if a business is good or bad. Online reviews are a significant source of Local SEO. Therefore, your business must have a system to consistently grow reviews.
Kenect
Connect with customers through text messaging to boost leads, gather online reviews, and process payments. Initiate video calls directly from text conversations.
- Customer texting
- Lead generation
- Online review generation
- Payment capture
- Video chat via text
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Engage with your customers where they are - texting on their phone. Double your leads, generate online reviews, capture payments and start video chat conversations all via text message.
Screenshots
Verdict
The clearest difference is review sentiment: Customer Connections at 100% against Kenect's 38%. Customer Connections also leads on rating (5.0 vs 3.9) and iOS requirement (11.0 vs 16.4). Kenect's advantage is ratings volume (69 vs 5) and update cadence (every 2 weeks vs every 6 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Customer Connections holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: Kenect has 69 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 100% of Customer Connections's written reviews are positive against 38% of Kenect's.
Customer Connections ships an update every 6 weeks, Kenect every 2 weeks. The most recent releases landed on October 11, 2026 and October 13, 2026 respectively.
| Parameter | Customer Connections | Kenect |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (5 ratings) — better | 3.9 (69 ratings) |
| Positive reviews | 100.0% of reviews — better | 37.5% of reviews |
| Number of ratings | 5 | 69 — better |
| Update frequency | Every 6 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 28 MB | 83 MB |
| Age rating | 4+ | 4+ |
| Developer | Dealership Elearning, Inc | Kenect, LLC |
Customer experience
Customer Connections
Kenect
In-app purchases
Customer Connections
No in-app purchases
Kenect
No in-app purchases
Questions
Is Customer Connections free?
Is Kenect free?
Which has better reviews, Customer Connections or Kenect?
Do Customer Connections or Kenect have ads?
Which is updated more often, Customer Connections or Kenect?
Other comparisons
