Kenect vs CRM by DealerSocket
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Kenect
Connect with customers through text messaging to boost leads, gather online reviews, and process payments. Initiate video calls directly from text conversations.
- Customer texting
- Lead generation
- Online review generation
- Payment capture
- Video chat via text
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Engage with your customers where they are - texting on their phone. Double your leads, generate online reviews, capture payments and start video chat conversations all via text message.
CRM by DealerSocket
Manage customer relationships and sales tasks on the go. This mobile CRM allows you to search and add customers, scan VINs, find inventory, and send follow-up messages, all from your smartphone.
- Search and add customers
- Scan driver's license or VIN
- Find inventory
- Send follow-up texts/videos
- Complete daily tasks remotely
- Faster than desktop
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The power and ease of DealerSocket’s Mobile CRM provides the best of socket right in your pocket. Search and add customers, scan a driver's license or VIN, find inventory, send a follow-up text or video, and complete daily tasks from anywhere — and up to 50% faster than on desktop.
Screenshots
Verdict
The clearest difference is rating: CRM by DealerSocket at 4.7 against Kenect's 3.9. CRM by DealerSocket also leads on ratings volume (2.9K vs 69). Kenect's advantage is update cadence (fortnightly vs every 5 weeks) and review sentiment (38% vs 26%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CRM by DealerSocket holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: CRM by DealerSocket has 2.9K ratings behind it against 69, so its average is the more settled of the two. Written reviews complicate that: 38% of Kenect's written reviews are positive against 26% of CRM by DealerSocket's, so the app with the better star average is not the one people write more warmly about.
Kenect ships an update fortnightly, CRM by DealerSocket every 5 weeks. Both last shipped on November 2, 2026.
| Parameter | Kenect | CRM by DealerSocket |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (69 ratings) | 4.7 (2.9K ratings) — better |
| Positive reviews | 37.5% of reviews — better | 25.8% of reviews |
| Number of ratings | 69 | 2.9K — better |
| Update frequency | Fortnightly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.4 | 16.0 — better |
| Further details — not scored | ||
| Size | 84 MB | 97 MB |
| Age rating | 4+ | 17+ |
| Developer | Kenect, LLC | SOLERA HOLDINGS, INC |
Customer experience
Kenect
CRM by DealerSocket
Bugs and requests
Kenect
Not enough reviews yet to summarise bugs or requests.
CRM by DealerSocket
Reported bugs
5 issues- Login issues and errors
- Inconsistent performance across devices
- Inability to send photos and videos
- Disappearing customer information
- Unreliable task and notification tracking
Requested features
5 requests- Landscape mode support
- Dark mode option
- Improved email and texting functionality
- Better access to customer and inventory data
- Seamless integration with other systems
In-app purchases
Kenect
No in-app purchases
CRM by DealerSocket
No in-app purchases
