Provision vs CRM by DealerSocket
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Provision
This app helps automobile dealerships manage their used vehicle inventory. It allows for precise stocking, appraising, pricing, and listing of vehicles to increase profits. Access to retail pricing guides, vehicle history reports, and auction data is provided.
- Inventory stocking and appraisal
- Vehicle pricing and listing
- Retail pricing guide (rBook™)
- CARFAX reports integration
- Third-party guidebook values
- VIN barcode scanning
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**NOTE: This app is for automobile dealerships only and requires an existing vAuto subscription. Please note, some third-party apps require an additional mobile subscription per device. With the vAuto Provision mobile app, stock, appraise, price and list your used vehicles more precisely than your competitors. Join thousands of top dealers nationwide who rely on this used vehicle inventory management solution to increase profits. With vAuto Provision, get access to: • Our exclusive, retail pricing guide – rBook™ • CARFAX reports • Third-party guidebook values • Auction vehicles For iOS versions - 15, 16, 17 and 18, vAuto provides the ability to snap a picture of the VIN barcode for quick decoding with your autofocus camera. If you would like more information on vAuto's products or would like to establish a new subscription, please call us toll free at 877-828-8614 or visit us online at www.vauto.com.
CRM by DealerSocket
Manage customer relationships and vehicle inventory on the go. This mobile tool allows for quick customer searches, VIN scanning, inventory checks, and communication via text or video. It aims to streamline daily tasks and improve efficiency for automotive professionals.
- Customer search and management
- Driver's license and VIN scanning
- Vehicle inventory search
- Send follow-up texts and videos
- Complete daily tasks remotely
- Faster than desktop performance
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The power and ease of DealerSocket’s Mobile CRM provides the best of socket right in your pocket. Search and add customers, scan a driver's license or VIN, find inventory, send a follow-up text or video, and complete daily tasks from anywhere — and up to 50% faster than on desktop.
Screenshots
Verdict
The clearest difference is rating: CRM by DealerSocket at 4.7 against Provision's 2.9. CRM by DealerSocket also leads on ratings volume (3K vs 458). Provision's advantage is update cadence (fortnightly vs monthly). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CRM by DealerSocket holds the better App Store score, 4.7 against 2.9. That said, the two scores are not equally well evidenced: CRM by DealerSocket has 3K ratings behind it against 458, so its average is the more settled of the two. Written reviews point the same way: 21% of Provision's written reviews are positive against 26% of CRM by DealerSocket's.
Provision ships an update fortnightly, CRM by DealerSocket monthly. Both last shipped on November 6, 2026.
| Parameter | Provision | CRM by DealerSocket |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (458 ratings) | 4.7 (3K ratings) — better |
| Positive reviews | 21.5% of reviews | 25.8% of reviews — better |
| Number of ratings | 458 | 3K — better |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 71 MB | 97 MB |
| Age rating | 17+ | 17+ |
| Developer | vAuto, Inc. | SOLERA HOLDINGS, INC |
Customer experience
Provision
CRM by DealerSocket
User reviews
Provision
From 458 App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Helpful for work
- 🚀 Great customer support
Room to improve
- 🐛 Buggy and glitchy
- 🐛 Camera issues
- 🐛 Crashes frequently
- 🐛 Slow and unresponsive
- 🐛 Unreliable features
CRM by DealerSocket
From 3K App Store ratingsWhat we love
- 🚀 Streamlined integration
- 🚀 Intuitive and easy to use
- 🚀 Powerful mobile CRM
- 🚀 Mirrors desktop experience
- 🚀 Innovative features
Room to improve
- 🐛 Constant crashes and bugs
- 🐛 Unreliable notifications
- 🐛 Slow performance and loading times
- 🐛 Glitchy driver's license scanning
- 🐛 Inability to access key information
Bugs and requests
Provision
Reported bugs
5 issues- VIN scanner not working
- Camera freezing or taking random photos
- Photos not saving properly
- Constant crashes and errors
- Inability to log out and switch accounts
Requested features
5 requests- Add camera features like zoom, grid, and focus
- Optimize for iPad
- Improve photo quality and management
- Bring back ability to switch between dealerships
- Add in-app music playback support
CRM by DealerSocket
Reported bugs
5 issues- Login issues and errors
- Inconsistent performance across devices
- Inability to send photos and videos
- Disappearing customer information
- Unreliable task and notification tracking
Requested features
5 requests- Landscape mode support
- Dark mode option
- Improved email and texting functionality
- Better access to customer and inventory data
- Seamless integration with other systems
In-app purchases
Provision
No in-app purchases
CRM by DealerSocket
No in-app purchases
Questions
Is Provision free?
Is CRM by DealerSocket free?
Which has better reviews, Provision or CRM by DealerSocket?
Do Provision or CRM by DealerSocket have ads?
Which is updated more often, Provision or CRM by DealerSocket?
Other comparisons
