Terrible CRM
The 5 star reviews here are fake and/or purchased reviews. The true rating was slightly above 1. Anyone who has used Dealersocket knows the dumpster fire that it is. Horrible customer support, no improvements to bugs, constant outages, and the list goes on. If you are considering to get Dealersocket, stop immediately and look elsewhere.
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Limited functionality
The app is very quirky with limited features. And it doesn’t sync up well with the cloud, so for example the shortcut tile on your Home Screen will always display “0” as the number of your “sold deals” and “lost deals” regardless of the actual count, there’s no inbox, etc. I like using this even less than the browser-based version — and that was already a pretty low bar.
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Dealersocket
I have been selling cars for 8 years. I’ve used every CRM. VIN Solution, DealerCenter, Drive Centric, E-Leads. With that said, I can tell you the best app that allows me to do the things I need to get done in order to sell 20 cars a month. You have access to all your customers info, you can place the call and send the email. Your notes are all saved and every step you just took appears in an easy to read screen and it’s still on the same page as your lead. Everything is on that lead that you will ever need.
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Pain!
Nothing but problems.
Hard to navigate. Logs me out unexpectedly.
If you make CRM calls, it will stop recording it at some point.
Headache and nothing else
Hard to navigate. Logs me out unexpectedly.
If you make CRM calls, it will stop recording it at some point.
Headache and nothing else
Faltan mejoras
Al momento de programar una cita se pone mal la fecha y la hora
Desde la ultima actualización, cuando te metes a un perfil de un usuario y quieres ver las notas y no es posible, o entrar a ver los tasks, y te marca error.
Tienes que salirte de la aplicación cerrarla y volver a entrar
Desde la ultima actualización, cuando te metes a un perfil de un usuario y quieres ver las notas y no es posible, o entrar a ver los tasks, y te marca error.
Tienes que salirte de la aplicación cerrarla y volver a entrar
Make it easier to save pictures to phone
Make it easier to save pictures to phone from message thread
Won’t work on MY phone
After years of using the app, all of a sudden it won’t work on my phone specifically. After spending time on the phone with support, they can’t assist since they can’t duplicate the issue.
John McCusker Sales
Great system to track clients and their needs!
Perfect app
How’s we organize my work thoroughly very good functionality with the desktop two app transfer works awesome for the money that we paid for it. Overall gets the job done thank you.
Easiest and Best CRM
DealerSocket is the easiest and best CRM to use. With experience in 4 different systems, the ease in navigating through opportunities and information is by far the best on DealerSocket. The app is unbelievably easy to use and straight forward to get used to. No glitches and easy to use all sources of communication.
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App is recently broken
Survived using this app every day.
It been unusable for the past 3 weeks.
Unable to sign in or get any kind of feedback for a fix for this? Anyone else experiencing this issue?
It been unusable for the past 3 weeks.
Unable to sign in or get any kind of feedback for a fix for this? Anyone else experiencing this issue?
The worst CRM i have ever used
Very unstable and unreliable.
Fake reviews
Looks like they either found a way to delete all the bad reviews or they purchased good reviews. This app is complete trash and fails. Developers do nothing to improve the UI or constant crashing/bugs.
Seriously needs 0 stars
This app is terrible. I’d rather use a rolodex than use this app. It’d be easier to sell cars with note cards with information on it. Crashes all the time. Trash.
Love the app but needs a bug fix
So the app is great but after awhile it stops working and I have to delete the app, reinstall and resign in. Very inconvenient at work
Sales
Loving learning our new system looking forward to more training and advancing my knowledge … Dwayne is a fantastic trainer !
Call from app never works
Stupid app that you’re better off saving a desktop version instead of using the app.
Trash
This app is so bad
Dealersocket
App is easy to use, I like when a text comes and can go directly to customer I’m working with and don’t have to search by the phone number.
they have improved the workflow and our csm Lee always provides updates on what’s new with mobile functionality.
much Better than others out there.
they have improved the workflow and our csm Lee always provides updates on what’s new with mobile functionality.
much Better than others out there.
New upgrades make it so intuitive
This is by far the best CRM mobile app in market. Especially for dealers who want a robust texting feature.
