alive5 vs Lava.ai
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
alive5
This app streamlines customer communication for agents on the go. It allows for accepting live chat requests and responding to customers via SMS/text messaging, with improvements to real-time conversation loading and message sending functionality.
- Accept live chat requests
- Respond via SMS/Text Messaging
- Real-time conversation loading
- Improved message sending
- Simplified interface
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Introducing a brand new, simplified and minimized Alive5 mobile app. We’ve redesigned and rebuilt this to work better for Agents on the go who want to accept live chat requests and answer customers via SMS/Text Messaging. Many issues were resolved where the chat conversations would not load in real-time, and also some phone versions had issues accessing the textarea to send messages.
Lava.ai
This business app leverages AI to enhance customer engagement and loyalty. It provides analytics for executives and marketers, enabling personalized rewards and insights through QR, Bluetooth, and NFC technologies. The goal is to improve customer experiences and drive increased spending.
- Real-time AI engagement
- Customer loyalty enhancement
- Personalized rewards
- Customer activity analytics
- QR, Bluetooth, NFC integration
- In-venue customer insights
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Deliver the right experience at the right moment to deepen customer loyalty and increase spend. LAVA helps brands focus on customer moments that matter most. Make a good experience even better. Turn around a bad experience while the customer is still here. The Lava.ai provides high level analytics designed for executives and marketers about their customers across venues and categories, leverage QR, Bluetooth, and NFC technology to engage with customers in unique ways via custom rewards, and see customer activity to for more in depth insights. Optionally, this app can be paired with the Linea-pro 5/6/7 Series, Infinea TAB 4/M Series, and Infinea X Series for faster scanning. Additionally, this app can be paired with the IDTech VP3300 NFC scanning.
Screenshots
Verdict
The clearest difference is rating: Lava.ai at 5.0 against alive5's 3.2. alive5's advantage is iOS requirement (12.4 vs 15.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lava.ai holds the better App Store score, 5.0 against 3.2. Both are backed by a comparable volume of ratings — 10 and 10 respectively.
alive5 ships an update every 2 months, Lava.ai every 6 weeks. The most recent releases landed on June 1, 2026 and September 21, 2026 respectively.
| Parameter | alive5 | Lava.ai |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (10 ratings) | 5.0 (10 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 10 | 10 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.4 — better | 15.6 |
| Further details — not scored | ||
| Size | 46 MB | 85 MB |
| Age rating | 4+ | 4+ |
| Developer | Alive5, Inc | Lava.ai |
Customer experience
alive5
Lava.ai
In-app purchases
alive5
No in-app purchases
Lava.ai
No in-app purchases
