Free

Details

  • Released
  • Updated
  • April 28, 2017
  • December 31, 2024

Features

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ipad
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About

This app streamlines customer communication for agents on the go. It allows for accepting live chat requests and responding to customers via SMS/text messaging, with improvements to real-time conversation loading and message sending functionality.

Accept live chat requests
Respond via SMS/Text Messaging
Real-time conversation loading
Improved message sending
Simplified interface
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What's New in alive5

6.8.0

December 31, 2024

- Group SMS - Bug Fixes and Enhancements

User reviews

Still Receiving Notifications When Away

After the latest update I’m still receiving chat notifications even though I’m in away mode. Was never like this before.

Newest update

Supposedly with the new updated, we were able to get videos, but I can confirm that it does not work on the iOS app only on the desktop.

Sort of works?

It’s okay, but I have one major gripe so far: it sends me notifications of incoming chats when I’m in “away” status. It was annoying, but manageable. I logged all the way out for the weekend, and just a few minutes ago it sent me *another* incoming chat notification. Opening the notification took me to the login screen. How? Why is it still grabbing chats from an account I’m not logged in to?
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FAQ

What is Alive5 used for?

Alive5 is a mobile application designed for business agents to manage live chat requests and respond to customers via SMS/text messaging, improving on-the-go communication.

Is Alive5 free to use?

Yes, Alive5 is available for free. The app is free to download and use, with no cost associated with its core functionalities.

What devices does Alive5 support?

Alive5 is compatible with iPhone, iPad, and iPod devices, offering a mobile solution for agents.

How often is Alive5 updated?

The app was last updated on December 31, 2024, indicating regular maintenance and potential feature additions or bug fixes.

What is the age rating for Alive5?

Alive5 has an age rating of 4+, making it suitable for a wide range of users, including younger individuals who may be involved in business operations.

What kind of improvements has Alive5 received?

Recent updates have resolved issues with chat conversations not loading in real-time and problems with accessing the textarea to send messages on certain phone versions.

Does Alive5 have ads?

No, Alive5 does not contain advertisements. The app is ad-free, providing an uninterrupted user experience.

What is the user sentiment for Alive5 based on ratings?

Alive5 has a rating of 3.2 stars from 10 ratings. This suggests a mixed to positive reception from its current user base.