TrackFast vs HP Support Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TrackFast
Locate misplaced items like keys or wallets with a Bluetooth tracker and companion app. The device also functions as a camera remote for selfies and can ring your phone if you've misplaced it. Set safe zones and sleep modes to manage alerts and battery life.
- Locate lost items with Bluetooth tracker
- Ring your phone from the device
- Record last known GPS location
- Camera remote for selfies
- Set Wi-Fi safe areas
- Enable sleep mode for battery saving
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TrackFast is a small Bluetooth device that can be attached to any of items, Eg your keys, wallet, luggage…. With the app on your smart phone you can locate your lost or misplaced item easily. The button on the device also doubles as a camera remote which makes selfie easier. How it works: Find items: Tap the "Ring" button on the App and the TrackFast device will sound alert. Ring Phone: Double click the button on the TrackFast device to make your phone alert. Item Lost Location Record: Your phone will sound alert when it is separated from the beacon device, and the app will alsol record the separated GPS location to make you find the item back more easily. Selfie: The button on the TrackFast device also doubles as a camera remote. Wifi Safe Area: When you connect to those selected WiFi networks, distance alerts are disabled in the TrackFast app to avoid constant alerts. Sleep Mode: You can set the TrackFast device to sleep to save battery life and to avoid unwanted alerts. Battery Disclaimer: TrackFast app need use GPS in background to determine the TrackFast device location when it was disconnected so you can find it again. Continued use of GPS running in the background can dramatically decrease battery life.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Screenshots
Verdict
The clearest difference is rating: TrackFast at 3.7 against HP Support Assistant's 2.2. TrackFast also leads on update cadence (monthly vs every 4 months) and iOS requirement (8.0 vs 15.1). HP Support Assistant's advantage is ratings volume (237 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TrackFast holds the better App Store score, 3.7 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 237 ratings behind it against 6, so its average is the more settled of the two.
TrackFast ships an update monthly, HP Support Assistant every 4 months. The most recent releases landed on October 5, 2026 and October 19, 2026 respectively.
| Parameter | TrackFast | HP Support Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (6 ratings) — better | 2.2 (237 ratings) |
| Positive reviews | — | 6.1% of reviews |
| Number of ratings | 6 | 237 — better |
| Update frequency | Monthly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 8.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 12 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | KKM Co.,Ltd. | HP Inc. |
Customer experience
TrackFast
HP Support Assistant
Bugs and requests
TrackFast
Not enough reviews yet to summarise bugs or requests.
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
In-app purchases
TrackFast
No in-app purchases
HP Support Assistant
No in-app purchases
Questions
Is TrackFast free?
Is HP Support Assistant free?
Which has better reviews, TrackFast or HP Support Assistant?
Do TrackFast or HP Support Assistant have ads?
Which is updated more often, TrackFast or HP Support Assistant?
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