GoToAssist Remote Support vs VLTracker
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GoToAssist Remote Support
Provide instant remote support to desktops and mobile devices directly from your iPhone or iPad. This app enables seamless screen sharing, remote control, and unattended access, ensuring you can assist customers anytime, anywhere.
- Live remote support
- Screen sharing
- Remote control
- Unattended access
- Touch and gesture controls
- Secure encryption
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GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help. Features: • Unlimited live support that works seamlessly behind existing firewalls • Screen sharing and remote control of supported devices • Unattended machine access • Intuitive touch and gesture controls • Pinch to zoom • Full keyboard functionality, including special keys (Alt, Ctrl, etc.) • 128-bit AES encryption and end-to-end user authentication • Connects over 3G/4G and Wi-Fi • Free 24/7 support Get started quickly: 1) Download and install the GoToAssist app on your iPhone or iPad. 2) Log in with your GoToAssist account. 3) Tap to create a support session and then send your user an invitation to connect.
VLTracker
This application tracks real-time occupancy of shared spaces using sensors. It helps users find available areas instantly and assists facility managers in planning future space needs based on historical data.
- Real-time occupancy tracking
- Locate available shared spaces
- Demand planning based on data
- Space utilization analysis
- Facility management support
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This module tracks occupancy data for shared spaces using sensors. It helps users to immediately locate available shared spaces in real-time. It also allows facility managers to plan for future demand based on actual occupancy data, to better answer questions such as how much space should be removed, modified, or added to the facility.
Screenshots
Verdict
The clearest difference is rating: VLTracker at 5.0 against GoToAssist Remote Support's 1.7. VLTracker also leads on monetization model (free vs freemium). GoToAssist Remote Support's advantage is ratings volume (26 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VLTracker holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: GoToAssist Remote Support has 26 ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | GoToAssist Remote Support | VLTracker |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (26 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 4.3% of reviews | — |
| Number of ratings | 26 — better | 1 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 | 11.1 — better |
| Further details — not scored | ||
| Size | 32 MB | 23 MB |
| Age rating | 4+ | 4+ |
| Developer | GoTo Group, Inc. | VLogic Systems Inc. |
Customer experience
GoToAssist Remote Support
VLTracker
In-app purchases
GoToAssist Remote Support
No in-app purchases
VLTracker
No in-app purchases
Questions
Is GoToAssist Remote Support free?
Is VLTracker free?
Which has better reviews, GoToAssist Remote Support or VLTracker?
Do GoToAssist Remote Support or VLTracker have ads?
Which is updated more often, GoToAssist Remote Support or VLTracker?
Other comparisons
