mySukoon vs Mediclinic
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mySukoon
Manage your insurance plans with ease. Access plan details, update information, view your digital health card, and submit claims. Find network providers with navigation and get support.
- Access and update insurance plan details
- View and share digital health card
- Submit, track, and manage claims
- Locate network providers with navigation
- Get customer support
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Designed with convenience, accessibility and customer-first experiences in mind, the mySukoon app helps you manage your insurance anytime, anywhere. mySukoon is your one-stop destination for insurance. Whether you're managing your Health or Motor plans, exploring Sukoon's products, purchasing a new policy or tracking a claim, everything you need is now just a few taps away. How mySukoon helps you: 1. Access policy information instantly and upload relevant documents when needed throughout your claims journey 2. View, download and share your digital Health Card 3. Submit, track and manage claims in real time 4. Search your network of healthcare providers and navigate to them with integrated directions 5. Get support quickly through self-service tools and easy access to assistance 6. Get insured in minutes, right from your phone 7. Flexibility to add products when life changes
Mediclinic
Manage your healthcare needs with ease. Book appointments, access test results, and track your medical history securely. This app simplifies accessing care for yourself and your family.
- Book, reschedule, and cancel appointments
- On-demand virtual consultations
- Manage family profiles and appointments
- View test results and health history
- Track referrals and medications
- Personalized maternity care plans
- Secure login with UAE Pass
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Your healthcare, simplified. From booking a doctor to checking your results, the Mediclinic app gives you instant, secure access to the care you need anytime, anywhere. The Mediclinic Middle East app gives you secure, quick and easy access to the right care when you need it. It’s simple to set up and designed for a seamless experience. Register using UAE Pass to get started. Book appointments with our doctors and access your digital healthcare tools right away. After your first visit, you’ll see a clear overview of your medical information in the app, helping you stay on top of results, medications and next steps. Manage your care—and your family’s—in one secure place, with helpful alerts and options for earlier availability where possible. Features: • Book, reschedule and cancel appointments • Get notifications when earlier slots open with your doctor • Start on-demand virtual consultations • Manage family profiles and appointments • View test results, visit summaries and health history • Track referrals for labs, imaging and specialist visits • See current and past medications • Access personalized maternity care plans and pregnancy tracking • Fast, secure login with UAE Pass • Available in Arabic and English We’re continuously improving the Mediclinic app to make your healthcare simpler and more connected. For support: 800 2026 • mediclinicapp@mediclinic.ae
Screenshots
Verdict
The clearest difference is rating: Mediclinic at 4.7 against mySukoon's 3.1. Mediclinic also leads on ratings volume (727 vs 22) and update cadence (fortnightly vs every 2 months). mySukoon's advantage is ads (none vs shown) and review sentiment (35% vs 21%). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mediclinic holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: Mediclinic has 727 ratings behind it against 22, so its average is the more settled of the two. Written reviews complicate that: 35% of mySukoon's written reviews are positive against 21% of Mediclinic's, so the app with the better star average is not the one people write more warmly about.
mySukoon ships an update every 2 months, Mediclinic fortnightly. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | mySukoon | Mediclinic |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (22 ratings) | 4.7 (727 ratings) — better |
| Positive reviews | 35.1% of reviews — better | 21.3% of reviews |
| Number of ratings | 22 | 727 — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 71 MB | 192 MB |
| Age rating | 4+ | 12+ |
| Developer | Oman Insurance Company | MEDICLINIC MIDDLE EAST MANAGEMENT SERVICES FZ LLC |
Customer experience
mySukoon
Mediclinic
Bugs and requests
mySukoon
Not enough reviews yet to summarise bugs or requests.
Mediclinic
Reported bugs
18 issues- Login fails with 'invalid membership value' error
- Phone OTP never arrives
- Email authentication error after update
- App asks to download update but no update option available
- Calendar date picker shows letters instead of numbers
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- Appointment booking gets stuck on patient page
- Rescheduling fails with 'Calendar group not found' error
- App crashes when booking appointments
- Blank white screen on app opening
- Date of birth field validation errors
- Insurance document upload failures
- Video call functionality non-functional
- App hangs during phone number verification
- Availability discrepancies between search and booking screens
- iOS update button redirects to Google Play Store
- App freezes when navigating back to home
- Duplicate user profiles created
- Upcoming appointments not displaying
Requested features
14 requests- Dark mode option
- Calendar synchronization
- Video consultation functionality improvements
- Ability to add comments/notes before appointment submission
- Insurance information storage and management
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- Medical records and lab results display
- Prescription management
- Multiple caregiver support for children
- Advanced search filters by specialty and location
- In-app customer support chat
- Automatic OTP insertion
- Appointment reminders
- Extended session booking options
- Improved doctor name search with typo recognition
In-app purchases
mySukoon
No in-app purchases
Mediclinic
No in-app purchases







