Comparison

mySukoon vs Mediclinic

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

mySukoon

Manage your insurance plans with ease. Access plan details, update information, view your digital health card, and submit claims. Find network providers with navigation and get support.

Highlights
  • Access and update insurance plan details
  • View and share digital health card
  • Submit, track, and manage claims
  • Locate network providers with navigation
  • Get customer support
Features
Read full description

Designed with convenience, accessibility and customer-first experiences in mind, the mySukoon app helps you manage your insurance anytime, anywhere. mySukoon is your one-stop destination for insurance. Whether you're managing your Health or Motor plans, exploring Sukoon's products, purchasing a new policy or tracking a claim, everything you need is now just a few taps away. How mySukoon helps you: 1. Access policy information instantly and upload relevant documents when needed throughout your claims journey 2. View, download and share your digital Health Card 3. Submit, track and manage claims in real time 4. Search your network of healthcare providers and navigate to them with integrated directions 5. Get support quickly through self-service tools and easy access to assistance 6. Get insured in minutes, right from your phone 7. Flexibility to add products when life changes

About

Mediclinic

Manage your healthcare needs with ease. Book appointments, access test results, and track your medical history securely. This app simplifies accessing care for yourself and your family.

Highlights
  • Book, reschedule, and cancel appointments
  • On-demand virtual consultations
  • Manage family profiles and appointments
  • View test results and health history
  • Track referrals and medications
  • Personalized maternity care plans
  • Secure login with UAE Pass
Read full description

Your healthcare, simplified. From booking a doctor to checking your results, the Mediclinic app gives you instant, secure access to the care you need anytime, anywhere. The Mediclinic Middle East app gives you secure, quick and easy access to the right care when you need it. It’s simple to set up and designed for a seamless experience. Register using UAE Pass to get started. Book appointments with our doctors and access your digital healthcare tools right away. After your first visit, you’ll see a clear overview of your medical information in the app, helping you stay on top of results, medications and next steps. Manage your care—and your family’s—in one secure place, with helpful alerts and options for earlier availability where possible. Features: • Book, reschedule and cancel appointments • Get notifications when earlier slots open with your doctor • Start on-demand virtual consultations • Manage family profiles and appointments • View test results, visit summaries and health history • Track referrals for labs, imaging and specialist visits • See current and past medications • Access personalized maternity care plans and pregnancy tracking • Fast, secure login with UAE Pass • Available in Arabic and English We’re continuously improving the Mediclinic app to make your healthcare simpler and more connected. For support: 800 2026 • mediclinicapp@mediclinic.ae

Screenshots

mySukoon4 screens
Mediclinic4 screens

Verdict

The call

The clearest difference is rating: Mediclinic at 4.7 against mySukoon's 3.1. Mediclinic also leads on ratings volume (727 vs 22) and update cadence (fortnightly vs every 2 months). mySukoon's advantage is ads (none vs shown) and review sentiment (35% vs 21%). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mediclinic holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: Mediclinic has 727 ratings behind it against 22, so its average is the more settled of the two. Written reviews complicate that: 35% of mySukoon's written reviews are positive against 21% of Mediclinic's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

mySukoon ships an update every 2 months, Mediclinic fortnightly. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard7 real differences · 3 level
mySukoon versus Mediclinic: the parameters behind the verdict, then further details
ParametermySukoonMediclinic
PriceFreeFree
Rating3.1 (22 ratings)4.7 (727 ratings) — better
Positive reviews35.1% of reviews — better21.3% of reviews
Number of ratings22727 — better
Update frequencyEvery 2 monthsFortnightly — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better17.0
Further details — not scored
Size71 MB192 MB
Age rating4+12+
DeveloperOman Insurance CompanyMEDICLINIC MIDDLE EAST MANAGEMENT SERVICES FZ LLC

Customer experience

mySukoon

All ratings22 ratings
Positive50.0%
Neutral9.1%
Negative40.9%
Written reviews74 reviews
Positive35.1%
Neutral0.0%
Negative64.9%

Mediclinic

All ratings722 ratings
Positive93.8%
Neutral1.4%
Negative4.8%
Written reviews89 reviews
Positive21.3%
Neutral11.2%
Negative67.4%

Bugs and requests

mySukoon

Not enough reviews yet to summarise bugs or requests.

Mediclinic

Reported bugs

18 issues
  • Login fails with 'invalid membership value' error
  • Phone OTP never arrives
  • Email authentication error after update
  • App asks to download update but no update option available
  • Calendar date picker shows letters instead of numbers
Show 13 more
  • Appointment booking gets stuck on patient page
  • Rescheduling fails with 'Calendar group not found' error
  • App crashes when booking appointments
  • Blank white screen on app opening
  • Date of birth field validation errors
  • Insurance document upload failures
  • Video call functionality non-functional
  • App hangs during phone number verification
  • Availability discrepancies between search and booking screens
  • iOS update button redirects to Google Play Store
  • App freezes when navigating back to home
  • Duplicate user profiles created
  • Upcoming appointments not displaying

Requested features

14 requests
  • Dark mode option
  • Calendar synchronization
  • Video consultation functionality improvements
  • Ability to add comments/notes before appointment submission
  • Insurance information storage and management
Show 9 more
  • Medical records and lab results display
  • Prescription management
  • Multiple caregiver support for children
  • Advanced search filters by specialty and location
  • In-app customer support chat
  • Automatic OTP insertion
  • Appointment reminders
  • Extended session booking options
  • Improved doctor name search with typo recognition

In-app purchases

None

mySukoon

No in-app purchases

None

Mediclinic

No in-app purchases

Questions

Is mySukoon free?
mySukoon is free to download, with no in-app purchases.
Is Mediclinic free?
Mediclinic is free to download, with no in-app purchases.
Which has better reviews, mySukoon or Mediclinic?
Mediclinic is rated higher. mySukoon averages 3.1 out of 5 from 22 ratings, while Mediclinic averages 4.7 from 727 ratings.
Do mySukoon or Mediclinic have ads?
Mediclinic shows ads; mySukoon does not.
Which is updated more often, mySukoon or Mediclinic?
mySukoon ships an update every 2 months, and Mediclinic fortnightly. Most recently, mySukoon was updated on November 2, 2026 and Mediclinic on November 3, 2026.

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