Free

Details

  • Released
  • Updated
  • May 5, 2017
  • November 8, 2025

Features

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About

Manage your insurance plans with ease. Access plan details, update information, view your digital health card, and submit claims. Find network providers with navigation and get support.

Access and update insurance plan details
View and share digital health card
Submit, track, and manage claims
Locate network providers with navigation
Get customer support
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What's New in mySukoon

8.0.0

November 8, 2025

INTRODUCING SEAMLESS SIGN IN TO MYSUKOON APP USING UAE PASS We’re excited to share that members can now sign in to the mySukoon App with the following key features: - Government-Verified authentication - Access in a few simple clicks - No passwords needed

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User reviews

Works Great for Claims

Truly paperless claim system.

Uselessness at its best

The app is useless and Sukook force you to download it by refusing to give you information over the phone or on their very useless website. It’s amazing how a company like this is allowed to operate in the healthcare space

Awful

Terrible app, slow, difficult to use, clunky, unresponsive, misleading UI, inexplicable decisions such as making IBAN unseen whilst typing. Almost as though it is made deliberately difficult to make claims.

Bad UX

Can’t add multiple photo documents to each claim category. Only an option to take 1 photo for invoice. Does not work for a 3 page invoice. V poor app with bad customer experience

اللغة

يحتاج للغة العربية خاصة انه نحنا في دولة الامارات العربية

Developer apps

FAQ

What can I do with the mySukoon app?

The mySukoon app allows you to manage your insurance plans, including accessing and updating details, viewing your digital health card, submitting and tracking claims, and finding network providers with navigation. You can also get support and answers to your questions.

Who is the mySukoon app for?

This app is designed for customers of Sukoon Insurance who have either health insurance or motor insurance coverage. It aims to provide a convenient way to manage their policies and access relevant services.

Is the mySukoon app free to use?

Yes, the mySukoon app is available for free. There are no in-app purchases or advertisements mentioned, indicating a free service for Sukoon Insurance customers.

How can I find a doctor or hospital using the app?

The app features a provider locator that allows you to find and locate providers within your network. It also offers turn-by-turn navigation to help you reach your chosen provider easily.

Can I manage my motor insurance through this app?

Yes, the app has been redesigned to allow motor insurance customers to manage their coverage directly through the app, in addition to health insurance customers.