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MyGIG Gulf

MyGIG Gulf

Manage your healthcare policy

428 ratings
87 reviews
💰 Finance
🏥 Medical
Free

Details

Released
May 29, 2019
Updated
August 7, 2026

Features

Developer

GULF INSURANCE GROUP (GULF) B.S.C CLOSED
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About

Manage your health insurance policies conveniently from your phone. Access digital health cards, submit claims, and explore services like teleconsultation, mental health support, and wellness resources. Find in-network providers and enjoy exclusive discounts.

✓Digital health cards and policy details
✓Paperless claims submission and management
✓24/7 teleconsultations with GPs
✓Mental health and wellness support
✓Provider network locator
✓Exclusive healthcare discounts
Show original description

What users say about MyGIG Gulf

Reviews of MyGIG Gulf are mostly negative: the Medical app is rated 4.4/5 from 428 App Store ratings. What users like most: can track policies. Top complaints: redirects to website, poor mobile documentation. Summarized from real user reviews.

Positive things

  • 👍Can track policies

Negative things

  • 😞Redirects to website
  • 😞Poor mobile documentation
  • 😞Bad user experience
  • 😞Clunky claim submission
  • 😞Outdated website appearance
  • 😞Limited policy management
  • 😞Difficult search
  • 😞Terrible service
  • 😞Unfriendly login
  • 😞Complicated details retrieval
  • 😞Unable to add multiple photos
  • 😞Stuck in claim loop
  • 😞Hard to find hospital list
  • 😞Confusing hospital filter
  • 😞Claims rejected
  • 😞Misleading information
  • 😞App freezes
  • 😞Doctors unavailable
  • 😞Bugs constantly
  • 😞Impossible claim process
  • 😞Useless app
  • 😞Bugs and retrieval issues
  • 😞Claims not appearing
  • 😞Long waiting time for approval
  • 😞Worst service ever
  • 😞No pre-approval visibility
  • 😞App never works
  • 😞Sections fail
  • 😞Not covered for direct billing
  • 😞Cannot fill birthdate
  • 😞PDF required for claims
  • 😞Services not activated
  • 😞Crashing when submitting multiple claims
  • 😞Blank screen for claims
  • 😞App hangs and crashes
  • 😞Details blank after restart
  • 😞Requires email/password every time
  • 😞Difficult login after update
  • 😞Frequent crashes
  • 😞Forgets user identity
See all reviews

What's New in MyGIG Gulf

6.9.1

August 7, 2026

• Minor bugs fixes and technical enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Low and missing functionality

The contact number defers to Roadside assistance not Healthcare. The search function for healthcare providers is not well designed.
Hamish54321Hamish54321

Find it hard to upload document

Trying to upload the document and is taking more than 10 min. When I try to stop the app get me out instead take me a step back and I end up filling up the details all over again. Currently I didn’t upload any document or submitted any claim!
fekivfekiv

Requests/ Approvals

Doesn’t show you the requests submitted or if it was approved or not and for which reason. You don’t know anything from this app more than the information on your physical card.
2024asmaa2024asmaa

Claims not seen

Cannot see the claims I submitted last week for my spouse
SuccourHSuccourH

Complain

We went for a blood test after seven months, only second time after we did the insurance. Waiting 3 hours, still no response
Hadi 1940Hadi 1940
See 82 more reviews

User experience

🐞

Reported Bugs

34 issues

Cannot see submitted claims

Bug

Redirects constantly to website

Bug

Documentation impossible to parse on mobile

Bug

Impossible to add or remove outdated/expired policies

Bug

Limited search capabilities

Bug

Login asks for username/password despite PIN/Face ID

Bug

Unable to add more than one photo to a claim

Bug

Stuck in a loop of not having a claim number

Bug

No filter by area for hospital list

Bug

App freezes when minimized

Bug

App bugs all the time

Bug

Cannot retrieve claims

Bug

Submitted and closed claims do not appear in history

Bug

Too much waiting time for blood test approval

Bug

App never works

Bug

Every section fails

Bug

Claim submission fails

Bug

Insurance not available for direct billing

Bug

Policy and membership number not auto-filled

Bug

Birthdate cannot be filled

Bug

PDF required to be filled

Bug

Services previously working are not activated

Bug

App crashes when submitting multiple claims

Bug

Blank screen when accessing previous claim

Bug

Blank screen when selecting 'Submit a claim'

Bug

App hangs every time during claim submission

Bug

App crashes during claim submission

Bug

Details are blank after restarting app

Bug

Difficult to log in after new update

Bug

App crashing down again and again

Bug

App crashes when reviewing dependent claims

Bug

App does not connect

Bug

Dates will not populate

Bug

Forgets who you are

Bug
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Requested Features

4 requests

Add Saudi Arabia to list

Feature

See pre-approval requests in app

Feature

Auto-fill policy and membership number

Feature

Filter hospital list by area

Feature

FAQ

What does the MyGIG Gulf app do?

The MyGIG Gulf app allows users to manage their health insurance policies digitally. You can access electronic health cards, view policy details and benefits, submit and track claims, and find in-network healthcare providers. It also offers services like teleconsultations, mental health support, and wellness resources.

What are the key features of the MyGIG Gulf app?

Key features include easy access to digital health cards and policy information, a paperless claims submission process, 24/7 teleconsultations with GPs, mental health counseling, a wellness section with health tips, a provider locator, and exclusive discounts on healthcare services.

Is the MyGIG Gulf app free to use?

Yes, the MyGIG Gulf app is free to download and use. The description does not mention any costs associated with using the app itself or its core features. Monetization is not detailed in the provided information.

What is the MyGIG Gulf app used for?

This app is used for managing individual and dependent health insurance policies. It simplifies accessing policy details, submitting claims, and utilizing additional healthcare services such as virtual doctor consultations, mental health support, and finding nearby medical providers.

What platforms is the MyGIG Gulf app available on?

The application is available for mobile devices. The description mentions it is rated '4+' and is accessible 'wherever you are', implying availability on major mobile operating systems like iOS and Android.