Low and missing functionality
The contact number defers to Roadside assistance not Healthcare. The search function for healthcare providers is not well designed.
HHamish54321
Response from developer
Hello. Our sincere apologies for this. I kindly request that you share with us more information and the contact number to our info@gig-gulf.com and in order to investigate your feedback further. Thank you.
Find it hard to upload document
Trying to upload the document and is taking more than 10 min. When I try to stop the app get me out instead take me a step back and I end up filling up the details all over again. Currently I didn’t upload any document or submitted any claim!
Ffekiv
Requests/ Approvals
Doesn’t show you the requests submitted or if it was approved or not and for which reason. You don’t know anything from this app more than the information on your physical card.
22024asmaa
Claims not seen
Cannot see the claims I submitted last week for my spouse
SSuccourH
Response from developer
Our sincere apologies for this. I kindly request that you share with us more information and the contact number to our info@gig-gulf.com and in order to investigate your feedback further.
Complain
We went for a blood test after seven months, only second time after we did the insurance. Waiting 3 hours, still no response
H1Hadi 1940
